Hi I am trying to complete the W-8BEN for Zazzle for the UK. I received a cryptic and unhelpful reply from their support. Can anyone advise how I complete Part II section 10?

Quote from: Pauws99 on March 08, 2021, 08:36

Hi I am trying to complete the W-8BEN for Zazzle for the UK. I received a cryptic and unhelpful reply from their support. Can anyone advise how I complete Part II section 10?

I remember they gave me the run-around too. I dug out an old form which I think is the one they accepted? (bold are the parts to fill in)

Article 12(1)....claim a 0 % rate....income): royalties....owner meets the terms of the treaty article: Resident of United Kingdom

Thanks I found something on the Govt site about royalties so hopefully that should do it....they seemed to want to play Cludeo rather than just telling me what to put ;-)

I filled in the tax form.

12(1) / 0% Royalties and Beneficial owner is a resident of the United Kingdom. But they still won't accept the form, any ideas. They wrote: Please revisit the reason you meet the terms of the tax treaty in Part II Section 10. What you currently have is true, but doesn’t contain the information needed to provide you the benefit. It would help to keep in mind the type of income you receive from Zazzle. It may also help to refer to the type of work you provide to the Zazzle website. This link may help you to clarify your wording (refer to sub section “Royalties” under the "Part One - The Income Tax Return" heading in the link below. Use “Ctrl” + “F” to open the search function in your web browser to locate it):

newbielink:https://www.irs.gov/publications/p17/ch12.html#en_US_2016_publink1000172024 [nonactive]

no idea what they want. Can anybody help?

Yup, you need the word royalties in there