MicrostockGroup

Microstock Photography Forum - General => General Stock Discussion => Topic started by: joyt on February 18, 2019, 02:52

Title: Clipdealer No Payment
Post by: joyt on February 18, 2019, 02:52
Hi everyone!
How to make Clipdealer to pay? More than two months and many emails with no answers since I've requested payment from Clipdealer. How to get money from them?
Title: Re: Clipdealer No Payment
Post by: Deyan Georgiev Photography on February 18, 2019, 03:58
Hi everyone!
How to make Clipdealer to pay? More than two months and many emails with no answers since I've requested payment from Clipdealer. How to get money from them?

Same story each time. I wait 2 months as you. Every time i have to send tons of emails in order to receive my payment. Why is all this? Markus, why?
Title: Re: Clipdealer No Payment
Post by: trek on February 18, 2019, 07:41
Sounds like the Revostock story.  Hope there's a better ending. 
Title: Re: Clipdealer No Payment
Post by: Deyan Georgiev Photography on February 18, 2019, 08:14
Strange is that this is happening for years, seems like established bad way of paying contributors. Finally i always got my payments, but with bad sense of neglect to me as contributor.
Title: Re: Clipdealer No Payment
Post by: fotorob on February 18, 2019, 09:04
Clipdealer is notorious for years for not paying out contributors on time.
Read more about it in my Blog in German (might need to use Google Translate):
https://www.alltageinesfotoproduzenten.de/2017/02/20/auszahlungen-schwierig-bei-der-bildagentur-clipdealer/ (https://www.alltageinesfotoproduzenten.de/2017/02/20/auszahlungen-schwierig-bei-der-bildagentur-clipdealer/)

Last time I had to issue a court order to get them to pay and other photographers reported the same.
I deleted my account after that there.
Title: Re: Clipdealer No Payment
Post by: Uncle Pete on February 18, 2019, 19:14
Everyone know how Ponzi or pyramid works and how they fail at the end? Using new money to pay off old debts until the whole thing collapses. Maybe Clipdealer isn't this but if it takes months to pay and you have to file claims and chase them, not a good sign.
Title: Re: Clipdealer No Payment
Post by: shiyali on February 20, 2019, 07:10

I deleted my account after that there.

How did you do that? I tried for several months, sending emails with all the info required for account closure described in the FAQ, but never got a reply or any action.
Title: Re: Clipdealer No Payment
Post by: fotorob on February 20, 2019, 10:18

I deleted my account after that there.

How did you do that? I tried for several months, sending emails with all the info required for account closure described in the FAQ, but never got a reply or any action.

That way described in the FAQ worked for me (I required an reply email as confirmation). I was being a pain in their butts though, because I blogged about their business shenanigans several times, so it was probably welcomed by them to get rid off me.

If you want, we can make it public as well, just send me an email (see my contact info on my website) and we can work on the details.
Title: Re: Clipdealer No Payment
Post by: shiyali on February 20, 2019, 20:34

I deleted my account after that there.

How did you do that? I tried for several months, sending emails with all the info required for account closure described in the FAQ, but never got a reply or any action.

That way described in the FAQ worked for me (I required an reply email as confirmation). I was being a pain in their butts though, because I blogged about their business shenanigans several times, so it was probably welcomed by them to get rid off me.

If you want, we can make it public as well, just send me an email (see my contact info on my website) and we can work on the details.

Ok, I'll try the email method a few more times and see, before taking it to the next level. Did you use the m.hein email, or support@?
Title: Re: Clipdealer No Payment
Post by: fotorob on February 21, 2019, 08:22
I did you the "support" email. Also I had to quote the first three letters of my password as proof and other shenanigans.
Send the email with notice of receipt, and ask for a reply.

If it does not help, please contact me via email, if you want to go public.
Title: Re: Clipdealer No Payment
Post by: shiyali on February 21, 2019, 18:23
I did you the "support" email.

Thank you.
Title: Re: Clipdealer No Payment
Post by: Deyan Georgiev Photography on March 01, 2019, 01:10
So, it's gone today?
https://eu.clipdealer.com/ (https://eu.clipdealer.com/)

Correction. Now i can open it. Maybe it was temporary. But to not receive payments and response is permanent lol
Title: Re: Clipdealer No Payment
Post by: shiyali on March 01, 2019, 04:39
But to not receive payments and response is permanent lol

If you are not in Germany, they ignore you. Maybe posting a negative evaluation at this review site will get a reaction, it seems they respond to some complaints.
https://www.trustedshops.de/bewertung/info_XEC81EB6A8B70DC453DACCFEC22F6B7CF.html (https://www.trustedshops.de/bewertung/info_XEC81EB6A8B70DC453DACCFEC22F6B7CF.html)
Title: Re: Clipdealer No Payment
Post by: Noedelhap on March 01, 2019, 05:01
Why would anyone stay with that agency after two late payments? It's a major red flag and a dealbreaker.

Just like you wouldn't work anymore for a client for doesn't pay on time. It's common sense. If you stay with that agency, you accept their bad behaviour.
Title: Re: Clipdealer No Payment
Post by: shiyali on March 01, 2019, 06:38
They used to be one of the better smaller agencies, no subscriptions, until they started going downhill.
Title: Re: Clipdealer No Payment
Post by: joyt on March 08, 2019, 01:38
And still no paying!  and no answer! There is any leverage to make them pay?
Title: Re: Clipdealer No Payment
Post by: shiyali on March 08, 2019, 05:05
And still no paying!  and no answer! There is any leverage to make them pay?

If you are in the EU they have a platform for online disputes https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN
From outside the EU it is difficult. You could try and call them.
Title: Re: Clipdealer No Payment
Post by: Deyan Georgiev Photography on March 08, 2019, 14:47
I have to be correct and to say, finally i got my payment, but after a lot of emails as always. They sell, but why is this payment delay always, no idea....Hope this will change.
Title: Re: Clipdealer No Payment
Post by: THP Creative on March 08, 2019, 15:21
I have to be correct and to say, finally i got my payment, but after a lot of emails as always. They sell, but why is this payment delay always, no idea....Hope this will change.

Time to get out by the sounds of it.
Title: Re: Clipdealer No Payment
Post by: joyt on April 01, 2019, 05:02
 Still no payment and no answer!!! Anyone receiving payments from them?
Title: Re: Clipdealer No Payment
Post by: stryjek on June 19, 2019, 17:08
I called them , they ansver , they said they will process the payment soon ,
Title: Re: Clipdealer No Payment
Post by: joyt on December 03, 2019, 02:44
Have they paid to anyone?
I'm waiting for the payment about a year and still no payment and no answers on  tons of my emails to support!!!
Title: Re: Clipdealer No Payment
Post by: storyboard on February 08, 2020, 14:19
I just got paid by them for two outstanding payment requests. Why can't they be like every other site that pays automatically and on time! Great biz model they got going on over there.
Title: Re: Clipdealer No Payment
Post by: Fairplay on February 10, 2020, 09:41
I'm still waiting for my payment since July 2019. They don't reply to my e-mails and refuse to delete my images. I even can't delete my images one by one. So I started to delete my keywords but they appear again after some time.
They literally hijacked my portfolio and keep all the money from the sales for themselves.
Clipdealer is a SCAM! Stay away!
Title: Re: Clipdealer No Payment
Post by: joyt on April 01, 2020, 02:09
Still no payment!!! I m waiting more than a year!
We have to punish this thieves !!!
Title: Re: Clipdealer No Payment
Post by: MarcvsTvllivs on April 01, 2020, 06:47
They are not paying me either. I have three outstanding payments, the oldest is more than two years "pending". Thieves.
Title: Re: Clipdealer No Payment
Post by: Mike the musician on April 08, 2020, 07:24
I was once an audio supplier there some years ago. After suddenly over 100 audio files were deleted by Clipdealer without notice, I had my account deleted there.

However, the outstanding balance was not paid out to me. When I asked why I did not get the amount paid out, I did not receive an answer.

All in all I am glad not to offer more there. Others should do the same, so that such shady characters do not fill their pockets at the expense of the artists.