Author Topic: Clipdealer refuse to send payout and never reply to email (Read 6035 times)

Smithore · « **on:** January 10, 2017, 06:17 »

I've requested my earnings to clipdealer since some months, usually they send it in a couple of days but this time they never sent me anything despite i've wrote to them maybe 5 ou 6 times, no answer, no sign of life, anyone in the same situation ?

Fairplay · « **Reply #1 on:** January 10, 2017, 07:28 »

The same here with my last two payouts. They paid me two months later after many unresponded e-mails. First they wait one or two months to clear the royalties and then another two months to send the payment (but only if you keep sending e-mails and threaten them). After the second time I removed my portfolio. They were under 1% of my stock income and don't deserve my time and nerves at all.
Not paying the contributors on time is the worst mistake an agency could do!
So don't support them with uploads! We should get rid of the bad apples in the stock industry!

Smithore · « **Reply #2 on:** January 10, 2017, 07:40 »

Ok, thanks for the information.
How did you deleted your portfolio ? I read on the site you must send an email and wait about 6 months before the removal !

Fairplay · « **Reply #3 on:** January 10, 2017, 07:59 »

You must send an e-mail and wait 3 months.
They should pay you the remaining royalties.

click_click · « **Reply #4 on:** January 10, 2017, 15:18 »

Same here. Waiting for payouts from last year.

Will leave them.

trek · « **Reply #5 on:** January 10, 2017, 15:55 »

Sounds too much like Revostock. Hope your outcome is better.

emblem · « **Reply #6 on:** January 10, 2017, 21:01 »

Same here...last three payouts have taken over two months each. They don't reply to emails anymore either. Makes me wonder if they are in trouble.

Smithore · « **Reply #7 on:** January 11, 2017, 00:35 »

After my last rude email here is i've got this morning :

"Hello Stéphane,
I’m really sorry for my late response but I was ill and we are a small
company.
I will make the payout today.
Best regards and I’m really sorry for the late response and the delay.
Markus Hein"

The payout of 90€ is already sent on my paypal account, so quick !! ah ah ha

Very professional to talk about illness and for a 3 months period !!!

ccbcc · « **Reply #8 on:** January 11, 2017, 03:38 »

I've had the same problem with them a few years back. Eventually I got my payout and dumped them immediately. (don't ask them to delete your portfolio but demand them to remove your account entirely)

WaterView · « **Reply #9 on:** February 28, 2017, 20:54 »

I tried opening up / going to address' us.clipdealer.com and en.clipdealer.com and clipdealer.com various ways and it wouldn't open the site, even tried from different search engines, and instead it downloaded some file each time that I could not open. I have no idea what is going on there. Does anybody? Did they close? One of the check if this site is open said it was not opening for them either.

Photodune Reject · « **Reply #10 on:** February 28, 2017, 21:15 »

their gone from what I've heard...

WaterView · « **Reply #11 on:** February 28, 2017, 21:57 »

thanks for letting me know.

emblem · « **Reply #12 on:** February 28, 2017, 23:33 »

The downloaded file actually says this: 'Due to maintenance work our services are currently not available.  Please try again in a few minutes.'

WaterView · « **Reply #13 on:** February 28, 2017, 23:49 »

well, that's helpful. thanks. maybe there is a possibility they are still in business.
Updated March 1, 2017
I just checked http://en.clipdealer.com/ and http://us.clipdealer.com/ and they are both back up and open for business.

My experience with them is they have usually as far as I remember replied to emails.

stryjek · « **Reply #14 on:** June 19, 2019, 17:05 »

Any updates ? im starting to worry about my payout not being send to me .

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Author Topic: Clipdealer refuse to send payout and never reply to email (Read 6035 times)

Smithore

Fairplay

Smithore

Fairplay

click_click

trek

emblem

Smithore

ccbcc

WaterView

Photodune Reject

WaterView

emblem

WaterView

stryjek

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