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Author Topic: creativemarket.com Any thoughts ?  (Read 34415 times)

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« Reply #75 on: March 12, 2015, 14:53 »
+1
I've bought a few images from there, so I get their emails all the time now. Kind of sad to see them giving away tons of free stuff every week, and huge image packs offered for next to nothing. People offering 500 icons for five bucks when each could be sold separately at SS, for example. I'm afraid from a buyer POV it is a race to the bottom.

Bundles are voluntary, no one is forced into them. And to be fair, people have "value packed" icons at SS and elsewhere for years, long before Creative Market came along. I think it's far worse to do so at SS where you get $0.38 for a big pack of icons. At least at CM the seller is getting a few bucks.

But really those kinds of products, penny icons, they're not common and they're definitely not what buyers at CM seem to gravitate towards. Sure there is stuff like that, but to be fair it's rarely $5. Looking at the most popular icon products, there is nothing under $13 on page 1 and most stuff is priced $15-$30. In the Illustration category it's more like $20-$30. And although bundled products are definitely popular, more realistically it's stuff like 40 items for $20 or something like that.

For the stuff I sell, I set prices typically from $7-12, and my best-seller is at the high end selling 117 times for $12. In fact most of my best-sellers are priced $9-$12.

So if it's a race to the bottom that buyers are looking for, I'm not seeing any evidence that they're spending in that direction. My lowest-priced products seem to sell the worst at CM, and I'm seeing good sales on my higher-priced items. All of this despite having my work sometimes show up along side someone's value-pack bundle of 1,000 icons. I don't see those bundles hurting my sales, nor do I think they hurt the buyers' perceived value of the work I sell.


« Reply #76 on: March 12, 2015, 15:21 »
+1
About Creative Market i can say only good words by my short experience of a couple of months. Everybody can place his own prices, so this is the real market where if you have no sales you should lower the prices and if still not the conclusion is that your production is not competitive. I have regular sales and i like it ;)

« Reply #77 on: March 12, 2015, 15:33 »
0
I also have a question for people who have been selling at CM for a while. What's you download/view ratio?

Just glancing over my sales, at a very rough estimate I'd say it's around a 1 sale per 100 views on average.

Ok! Good to know when it could be a good idea to adjust the price. Even if there are of course many other factors involved.

« Reply #78 on: March 13, 2015, 06:45 »
0
What about refunds? I've been snooping around a bit and I notice that there are quite a few complaints in the comment fields from customers who say that they can't edit the file, the file wasn't what they expected, they don't know how to edit it, etc etc. Do you get a lot of refunds?

« Reply #79 on: March 13, 2015, 07:07 »
0
...Do you get a lot of refunds?

I've had zero complaints or requests for refunds.

Buyers at CM will definitely be expecting highly useful files, and if you don't provide that they might get upset and want a refund. But as long as you give them enough to be able to easily use what they're buying, it's not an issue. For vector stuff, especially files with text, you need to provide a file that leaves the text "editable", and also provide a list of fonts used and preferably where to get them. For some files I'll include a fully-editable PSD, if I can make one easily enough (in some cases it's just way too time-consuming to produce a good PSD from a vector). I also sometimes include PNGs, where appropriate.

As long as you're giving the buyer enough so that they can do pretty much anything they need to do with your files, I can't imagine you'd see many (or any) refunds.

« Reply #80 on: March 13, 2015, 13:45 »
0
I haven't been selling there long, and only have a few files, but I've not had any refunds either.

« Reply #81 on: March 13, 2015, 14:40 »
0
I have everyday sales there and no one refund.

« Reply #82 on: March 14, 2015, 15:27 »
0
I've got few people that don't know how to edit vector files. I've clearly written that buyer needs to know how to use Illustrator but still these people sometimes show up. I've said them to ask refund if they, but haven't hearr them since.

« Reply #83 on: March 14, 2015, 19:08 »
+2
I've got few people that don't know how to edit vector files. I've clearly written that buyer needs to know how to use Illustrator but still these people sometimes show up. I've said them to ask refund if they, but haven't hearr them since.

It happens sometimes no matter what you do. I have yet to have this problem at CM, but it did happen a few times at GraphicRiver (before I parted ways with Envato).

I don't know for sure that this helps or not, but I've been putting an Ai icon on my preview images when the image is only editable in vector editing software like Illustrator. I also put the note in the description that "no PSDs are included or available".

And likewise in products where I do include a PSD, I include a Ps icon in the preview images to indicate that.

For example:


« Reply #84 on: May 06, 2015, 20:35 »
0

Just sold a 4$ image on CM and I was tax withheld on 1,2$ so Im not really sure whats going on.

My country doesn't have tax treaty with US so 30% on US sale would be normal but 1,2$ is 30% of the whole 4$ sale not on 2,8 that I get.

So or they are withholding 30% on full 4$ price or they are withholding 42%+ of my 2,8$ share.


Im really interested to hear any  thoughts ?

« Reply #85 on: May 07, 2015, 00:11 »
0

Just sold a 4$ image on CM and I was tax withheld on 1,2$ so Im not really sure whats going on.

My country doesn't have tax treaty with US so 30% on US sale would be normal but 1,2$ is 30% of the whole 4$ sale not on 2,8 that I get.

So or they are withholding 30% on full 4$ price or they are withholding 42%+ of my 2,8$ share.


Im really interested to hear any  thoughts ?

The logic i find is that Creative Market do not work as agency to sell our work, we sell our work in their marketplace. In this case CM receive % for the service. We sell our work on the price that we want and we give 30% commission to CM, but as the sale is our sale we pay tax(tax treaty with US) based on whole amount.

« Reply #86 on: May 07, 2015, 01:24 »
0

Just sold a 4$ image on CM and I was tax withheld on 1,2$ so Im not really sure whats going on.

My country doesn't have tax treaty with US so 30% on US sale would be normal but 1,2$ is 30% of the whole 4$ sale not on 2,8 that I get.

So or they are withholding 30% on full 4$ price or they are withholding 42%+ of my 2,8$ share.


Im really interested to hear any  thoughts ?

They updatef the tax page. Have you already filled it? You have to fill it again 2015, otherwise they'll cut 30% if you don't tell them your country has a tax treaty.

« Reply #87 on: May 13, 2015, 08:04 »
+1
I wonder how much longer Creative Market will survive. The fact that there aren't really any rules leads to an absurd competition that I think will ruin the site eventually. People are going crazy with bundles... even the top sellers are doing it which seems like an act of desperation to me. If their single products were selling well, why would they offer massive bundles at 80% discount??

In a year or two you will probably have to offer insanely large packs with thousands of addons/design elements/images for just a few dollars, to have any chance of selling anything at all. Who can work under those circumstances?

« Reply #88 on: May 13, 2015, 09:24 »
+3
The logic i find is that Creative Market do not work as agency to sell our work, we sell our work in their marketplace. In this case CM receive % for the service. We sell our work on the price that we want and we give 30% commission to CM, but as the sale is our sale we pay tax(tax treaty with US) based on whole amount.

That's the Envato logic, but I don't find that to be the case at CM or anywhere else. I don't think it was even valid at Envato. A company can't claim to have paid a contributor the full amount of the sale and then not actually give them the full amount in pay. As far as I'm concerned, what hits my PayPal account from CM is what I was paid, by CM and not by the buyer (which is how a true marketplace would work).

CM pays me, so they're an agent.
 
« Last Edit: May 13, 2015, 09:30 by EmberMike »

« Reply #89 on: May 13, 2015, 09:28 »
0
I wonder how much longer Creative Market will survive. The fact that there aren't really any rules leads to an absurd competition that I think will ruin the site eventually. People are going crazy with bundles... even the top sellers are doing it which seems like an act of desperation to me. If their single products were selling well, why would they offer massive bundles at 80% discount??

That I don't know. All I can say is that from what I see, small bundles (sets of 9 graphics, similar to what I'd include in a single image elsewhere) and individual graphics do sell and I'm not feeling any pressure to produce larger bundles. My sales are not going down because I don't bundle.

In a year or two you will probably have to offer insanely large packs with thousands of addons/design elements/images for just a few dollars, to have any chance of selling anything at all. Who can work under those circumstances?

I've been with CM for 2 years now, and as mentioned I'm feeling no pressure to change what I'm doing to compete with the bundlers. I don't see that changing any time soon, not even within the next year.

« Reply #90 on: June 09, 2015, 11:55 »
+3
« Last Edit: June 09, 2015, 11:59 by Sean Locke Photography »

« Reply #91 on: June 09, 2015, 11:58 »
+1
Oh dear ...

https://creativemarket.com/bundle/photography-bundle

Yeah, that was my reaction too. It's like they want to kill their own business... those monthly bundles can't be good in the long run.

But to be fair, at least they don't seem to include any best sellers in those bundles... but still. It's a bit extreme.


« Reply #92 on: June 09, 2015, 12:00 »
+6
Uh, it's the "154 Premium Stock Photos From Stocksy and Snapwire" I'm a bit concerned about.

« Reply #93 on: June 09, 2015, 12:06 »
+1
Oh, haha. Didn't even notice that.

Now I see that there's a user called "Stocksy" selling packs... from Stocksy, I suppose. :P
Using a competitor to sell your own images. That's a new strategy.

« Reply #94 on: June 09, 2015, 12:07 »
0
Oh, haha. Didn't even notice that.

Now I see that there's a user called "Stocksy" selling packs... from Stocksy, I suppose. :P
Using a competitor to sell your own images. That's a new strategy.

I just found my way through to that page.  I'm checking on that, but I doubt it's real.

« Reply #95 on: June 09, 2015, 12:13 »
+2
Yeah, it sure seems weird. If it's in fact a fake account, then Creative Market has really hit a new low when it comes to legal matters...

Shelma1

« Reply #96 on: June 09, 2015, 12:14 »
+3
CM seems to be becoming the bargain basement of stock.

I hate to think this person might be reselling Stocksy photos.

« Reply #97 on: June 09, 2015, 12:33 »
+1
But can it really be stolen images?? Seems a bit weird that the people at CM would put these images in their bundle without making sure that the "Stocksy" user is real.

But on the other hand, they're already braking the law in a few other ways, so maybe it wouldn't be that strange.  :P

« Reply #98 on: June 09, 2015, 12:38 »
0
https://creativemarket.com/Stocksy

This looks like - and has the logo of - the agency.

And I don't think anyone on CM would offer a pineapple pack for $1,300...

And SnapWire has an account on CM too?

https://creativemarket.com/SnapwireMedia
« Last Edit: June 09, 2015, 12:40 by Jo Ann Snover »

« Reply #99 on: June 09, 2015, 12:40 »
0
Hehe, true. And no CM buyer would pay 1300 for it either.  :P


 

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