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Author Topic: Delete a file on iStock?  (Read 916 times)

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« on: June 21, 2021, 16:06 »
0
Dear all,
Can someone explain me why I cannot delete some of my approved picture?
Or how to?
Thank you very much.


ShadySue

  • There is a crack in everything
« Reply #1 on: June 21, 2021, 16:27 »
+1
Dear all,
Can someone explain me why I cannot delete some of my approved picture?
Or how to?
Thank you very much.
You can't because they won't let you.
If you have a "strong legal reason", you can ask them to delete them for you.

shutterview

« Reply #2 on: June 22, 2021, 07:29 »
0
Ask them to close your account, they usually do that promptly. Then open a new one and upload everything again except that one picture.

« Reply #3 on: June 22, 2021, 08:38 »
0
Close account and re-upload hundreds of files? one by one? with Thanks not the best solution?

shutterview

« Reply #4 on: June 22, 2021, 09:15 »
0
I was just sarcastic. Their policy about this matter is just crazy. But, a long time ago I sold exclusive rights to one of my pictures with another agency. And Istock had to remove it. This other agency advised how to approach them, I didn't know. So, if it is only one or few files, you can tell them that you sold exclusive rights for the picture. But ShadySue summed it up nicely - strong legal reason.

« Reply #5 on: June 22, 2021, 10:34 »
+2
Dear all,
Can someone explain me why I cannot delete some of my approved picture?
Or how to?
Thank you very much.
Simply open a support ticket (https://accountmanagement.gettyimages.com/Help/SupportTicket), choose "File Editing" and fill out the fields. You'll have to give a reason why you want to delete a file.

« Reply #6 on: June 24, 2021, 05:09 »
0
Dear all,
Can someone explain me why I cannot delete some of my approved picture?
Or how to?
Thank you very much.
This is the explanation.

https://www.microstockposts.com/getty-istock-tightens-noose-on-artists-work/


 

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