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Author Topic: Deleting premium market images from Eyeem?  (Read 2087 times)

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« on: May 18, 2018, 11:47 »
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I am closing down my Eyeem account because I feel it is to easy to steal images from their website, no watermarks on large previews and you can right click and download a 300 dpi 2x3inch image (why would anyone buy a license for web, etc. use when they can just steal it!)

I contacted them over a week ago to have my premium images removed and was told it would take a couple of days but they're still on the site. I have politely followed up to ask why they have not taken down my images a week later and they are not responding to my email.

What other recourse do I have to get them to remove my images? The only option on their website is to email their customer support.


« Reply #1 on: May 20, 2018, 10:17 »
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I'm not with Eyem, but I understood that premium images are sent over to Getty. If it is so, it can take up to few months for pictures to be removed.

« Reply #2 on: May 20, 2018, 16:03 »
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I had to remove one of my premium images last year, it took them a couple of weeks but they did do it. You have to email them as there is no way to do it via the website.

« Reply #3 on: May 21, 2018, 21:39 »
+1
I had to remove one of my premium images last year, it took them a couple of weeks but they did do it. You have to email them as there is no way to do it via the website.

I'm not with Eyem, but I understood that premium images are sent over to Getty. If it is so, it can take up to few months for pictures to be removed.

Thank you both for the info. As of today Eyeem just deleted my account without any response to my follow up email and 16 of my images have been removed from Getty so far, still have more than a few dozen to be removed but at least it is in the works.

« Reply #4 on: May 21, 2018, 23:55 »
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you said: "What other recourse do I have to get them to remove my images?"

DMCA Take Down Notice

« Reply #5 on: May 23, 2018, 13:25 »
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I am closing down my Eyeem account because I feel it is to easy to steal images from their website, no watermarks on large previews and you can right click and download a 300 dpi 2x3inch image (why would anyone buy a license for web, etc. use when they can just steal it!)

I contacted them over a week ago to have my premium images removed and was told it would take a couple of days but they're still on the site. I have politely followed up to ask why they have not taken down my images a week later and they are not responding to my email.

What other recourse do I have to get them to remove my images? The only option on their website is to email their customer support.

I have a bin to delete my premium pic if i want. (right bottom of the page)

« Reply #6 on: May 24, 2018, 11:00 »
0
I am closing down my Eyeem account because I feel  is to easy to steal images from their website, no watermarks on large previews and you can right click and download a 300 dpi 2x3inch image (why would anyone buy a license for web, etc. use when they can just steal it!)

I contacted them over a week ago to have my premium images removed and was told it would take a couple of days but they're still on the site. I have politely followed up to ask why they have not taken down my images a week later and they are not responding to my email.

What other recourse do I have to get them to remove my images? The only option on their website is to email their customer support.

I have a bin to delete my premium pic if i want. (right bottom of the page)

Thanks, I tried that originally and all the comes up for me is to email support. I can't check again now anyways because they deleted my account without my permission  >:(


 

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