Nice at least to see someone share my own frustrations. I've written Dreamstime with no response so they literally don't give a *. And I found a "work-around" submitting to Depositphoto. Agencies are wearing me down. I've been submitting now for 10 years+ and the motivation for continuing is razor thin. If they aren't dropping commissions, rejecting perfectly good images, ignoring problems with their own infrastructure, changing rules, changing site protocol, never consulting with photographers, etc.....and its much worse now. What then is the motivation for working with companies that have no respect for their suppliers?