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Author Topic: Getty Just Screwed Me!  (Read 17305 times)

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« on: March 14, 2017, 10:43 »
+9
So I looked at my Nov. earnings from Getty in the Portal before they turned it off. I had earnings of $1,122.00 and no red returns on that statement! I just got an email from them that said that $1020.00 are returns so now I owe them $1020.00 and they will deduct that from my future earnings. I can not go back and pull that text file to prove it so I am just shafted. These were Premium Access sales. So 98% of all my Getty PA sales are returns for the month of Nov. 2016!
« Last Edit: March 14, 2017, 11:11 by jjneff »


ShadySue

  • There is a crack in everything
« Reply #1 on: March 14, 2017, 11:04 »
+12
Sh*t

« Reply #2 on: March 14, 2017, 11:12 »
+23
Make a fuss. Tell them you believe they've made a mistake, and demand an itemized list of the returns with file numbers and dates of sale and refund. Worst case is that you're in the same situation you're in now.

« Reply #3 on: March 14, 2017, 11:15 »
+3
Oh I have, they won't budge. From what I saw on the first statement and what they sent me which is pages longer it does not match. I can
not prove it as they asked me too so I am out the money.

« Reply #4 on: March 14, 2017, 11:17 »
+2
If you look at my sales history I have never had 98% returns in fact over the last 10 years I have had only 10 returns!

derek

    This user is banned.
« Reply #5 on: March 14, 2017, 11:17 »
+2
Yes the returns are more then earnings nowadays! Crazy!

« Reply #6 on: March 14, 2017, 11:22 »
+10
In another year I hope to pull my entire port from them!

angelawaye

  • Eat, Sleep, Keyword. Repeat

« Reply #7 on: March 14, 2017, 11:44 »
+7
So sorry to hear. I'm glad so many people are pulling their ports.

dpimborough

« Reply #8 on: March 14, 2017, 13:15 »
+7
That is such bollox! Disgusting!

I'm furious and speechless on your behalf!

What a shower  >:(

« Reply #9 on: March 14, 2017, 13:38 »
+4
To top it off, I went around two months with them to get my Nov. payment, they looked into it and paid me. You would think they would have
caught on then!!!

Justanotherphotographer

« Reply #10 on: March 14, 2017, 14:31 »
+3
What a p*ss take. They have a history of misreporting royalties. When the mistake is in our favour they can just hold onto our future earnings. When it is in their favour I guess we usually wouldn't know given how reluctant they seem to be to investigate. It's infuriating.

 I hope they sort it for you eventually but I wouldn't hold my breath. They probably don't have the staff to look into it.

« Reply #11 on: March 14, 2017, 14:53 »
+9
Not holding my breath I know how they operate! worst company to deal with!

« Reply #12 on: March 14, 2017, 15:32 »
+3
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.

« Reply #13 on: March 14, 2017, 15:58 »
+9
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.

« Reply #14 on: March 14, 2017, 16:38 »
+12
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.

Yes, in my opinion "mafia" would be a better analogy.

« Reply #15 on: March 14, 2017, 17:01 »
+6
Oh I have, they won't budge. From what I saw on the first statement and what they sent me which is pages longer it does not match. I can
not prove it as they asked me too so I am out the money.

That really stinks.

Have you asked around to see if other contributors have had this happen as well for the November period? If a number of contributors have had the same "surprise" and band together to protest an insanely high level of refunds (something that doesn't fit with historical patterns in a major way), possibly it might make a difference.

The other type of pushback that might work is insisting that they provide you with records that they have taken offline (they have to have records internally for accounting and tax purposes. The fact that they've taken away your access to it doesn't mean the data isn't there any more). As long as you're careful not to libel them, suggesting that it's more than coincidence that the large returns number was paired with removal of records, rendering contributors helpless to dispute a hard to believe claim.

When have you ever - or any other contributor to this or another agency - had returns that were about 90% of the month's take? That just beggars belief, doesn't it?

dpimborough

« Reply #16 on: March 14, 2017, 17:14 »
+7
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.


Actually this is a form of slavery or "Debt bondage, also known as debt slavery or bonded labor, is a person's pledge of labor or services as security for the repayment for a debt or other obligation" 

JJ is in fact a debt slave until the $1020 is paid off!

P.S. I find it funny you get all forthright about "slavery" comparisons  but not so about Getty shafting JJneff
« Last Edit: March 14, 2017, 17:18 by Sammy the Cat »


« Reply #17 on: March 14, 2017, 17:30 »
+13
Yeah I do sympathise but what I say hardly makes any difference but if you really think that a financial  dispute with a predatory and exploitative company  is  equal to being deprived of your liberty, being the property of another person and being forced to undertake heavy and often life threatening  labour then you need to get a sense of perspective.

« Reply #18 on: March 14, 2017, 18:22 »
+6
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.

Offensive ? offensive ? woooooooaaaaaaw, reaaaaaaaly ? Offensive is the way getty treats his contributors like s*it. I for example have not been able to log in to ESP for more than a month and after writing mail after mail and receiving the same dumb answer : we are sorry, try again, we are sorry, try again, It looks like you are stuppid, try again . I have no access to my statistics. JJNEFF just lost 1000 dollars, wake up people !!!!

« Reply #19 on: March 14, 2017, 18:33 »
+8
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.

Offensive ? offensive ? woooooooaaaaaaw, reaaaaaaaly ? Offensive is the way getty treats his contributors like s*it. I for example have not been able to log in to ESP for more than a month and after writing mail after mail and receiving the same dumb answer : we are sorry, try again, we are sorry, try again, It looks like you are stuppid, try again . I have no access to my statistics. JJNEFF just lost 1000 dollars, wake up people !!!!

Far from me to be an iStock/Getty fan, and I feel for jjneff, despite our disagreements on other issues. I agree with him, when he says that iStock is the worst!

But, please remember that slaves had no option to quit.

On the other hand, we all are free to take it leave it! Or to sue, if we are not happy with the way we are treated!

Major difference!
« Last Edit: March 14, 2017, 18:38 by Zero Talent »

« Reply #20 on: March 14, 2017, 18:34 »
+5
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.

Offensive ? offensive ? woooooooaaaaaaw, reaaaaaaaly ? Offensive is the way getty treats his contributors like s*it. I for example have not been able to log in to ESP for more than a month and after writing mail after mail and receiving the same dumb answer : we are sorry, try again, we are sorry, try again, It looks like you are stuppid, try again . I have no access to my statistics. JJNEFF just lost 1000 dollars, wake up people !!!!

He's not saying what istock did to JJNEFF is okay, and he's not saying the way they treat contributors is okay.  Just that it is ridiculous to compare it to slavery, which was an atrocity and major human rights violation.  Such comparisons minimize the suffering of generations of people.  Get a grip on yourself Vladdy old boy.

« Reply #21 on: March 14, 2017, 18:39 »
+1
Truly sad to hear this bit of news JJ, that is just despicable

Microstock is a rat-race, and the rats are getting bigger!

« Reply #22 on: March 14, 2017, 19:46 »
+5
Not surprised... really. I wonder if all the Exclusive even have a tiny clue what kinda company they are supporting. Almost the same as if you would support slavery and been proud of it.
Please stop the slavery analogies bad as Getty might be its offensive to compare it with slavery in my opinion.

Offensive ? offensive ? woooooooaaaaaaw, reaaaaaaaly ? Offensive is the way getty treats his contributors like s*it. I for example have not been able to log in to ESP for more than a month and after writing mail after mail and receiving the same dumb answer : we are sorry, try again, we are sorry, try again, It looks like you are stuppid, try again . I have no access to my statistics. JJNEFF just lost 1000 dollars, wake up people !!!!


And yet jjneff is willing to keep his port there for another year. This is nothing like slavery...people have known what kind of bad business this company engages in and yet they keep doing business with them! You are right about one thing...wake up people!!!!

« Reply #23 on: March 14, 2017, 20:35 »
+9
I never said slave of anything! No it is not even close I have great respect for those to fought and died for freedom of all men. I may live in the south but
could not be happier the North won the battle and I will never fly the Dixie flag as to others it offends. I can leave Getty anytime and I am not alone in being
treated like this. I just want to give others a heads up in case they also run into the same issue. They have not responded to my latest e-mail for more documentation and my history of refunds!

« Reply #24 on: March 14, 2017, 21:34 »
+1
I never said slave of anything! No it is not even close I have great respect for those to fought and died for freedom of all men. I may live in the south but
could not be happier the North won the battle and I will never fly the Dixie flag as to others it offends. I can leave Getty anytime and I am not alone in being
treated like this. I just want to give others a heads up in case they also run into the same issue. They have not responded to my latest e-mail for more documentation and my history of refunds!

No you definitely weren't one of the ones making that comparison.

What Istock did in your case was terrible.  I doubt many of us could afford to lose more than a grand overnight.  The fact there is no credible proof of why they took it away makes it even worse.  I hope you are able to recover it, but knowing istock I doubt it.   Might be worth starting to upload to other sites so your ports can go live if or when you drop exclusivity.   A lot of former exclusives say they are making more after a year of being independent.   

Best of luck whatever you do.


 

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