ah, this explains why I can't get into the ESP site. I usually have some dramas logging in at Getty (there are/were too many different log in portals, perhaps they are tidying that mess up?)
I've emailed them, assuming it was my old email being the problem and they didn't even mention some kind of email you are all talking about. I hardly UL so it's not a big issue, and i'm sure my statement from last month is overflowing with cents.
I did receive a link to try to request my email be changed (pretty sure it was already changed, but whatevs...) and hilariously, that link doesn't work.