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Author Topic: Payment from Videoblocks failed  (Read 21858 times)

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« Reply #25 on: March 17, 2016, 09:38 »
+1
kbdesigns where are you from?
I received three payments yesterday, but only Pond5 failed to me. My father got rejected payments from VB and Pond5 .


« Reply #26 on: March 17, 2016, 09:40 »
0
Poland, Europe

« Reply #27 on: March 17, 2016, 10:10 »
+1
OK, just had big-time call with Paypal.

Without going in to too many details - this has absolutely nothing to do with us.
This Rick guy at Paypal customer relations who sent the message to VB saying the recipients need to check what is blocking the account, got it wrong.

It was a VB/Paypal mass mailing problem. Nobody's fault really.

Anyway, my Paypal guy is shooting off messages to the US Paypal guys to get it sorted.

I'm off for a coffee.....

« Reply #28 on: March 17, 2016, 10:13 »
0
Thanks for the info!

Benozaur

« Reply #29 on: March 17, 2016, 16:01 »
0
OK, I just received my payment now...
I logged into my VB account and found that my PayPal adress was missing earlier today. I filled it in again and that seemed to do the trick.
I'm just waiting for Pond to respond to my email about their missing payment...
« Last Edit: March 17, 2016, 16:06 by Benozaur »

« Reply #30 on: March 21, 2016, 11:54 »
+1
Me too :) So the problem wasn't with our paypal accounts. Thumbs up for VB customer service.


 

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