MicrostockGroup
Microstock Photography Forum - General => General Stock Discussion => Topic started by: madelaide on March 12, 2008, 18:44
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I've just had two consecutive sales of the same image in IS, first an S, a couple of minutes later an M.
I can only guess the buyer made a mistake when picking the size.
If only buyers made that mistake more often! ;D
Regards,
Adelaide
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Just pray that they don't ask for a refund on one of them.
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Wait a little, maybe tomorrow you will see the L coming. Bad that we don't see the buyers name like whit Fotolia
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I doubt that any designer would pursue a refund. The small amount of gain on the refund does not justify the time spent pursuing it. If a designer makes $20 per hour (probably $50 minimum if taxes and other overhead are included), even spending 10 minutes on the pursuit is nothing more than a waste of effort. I could understand if it was a more expensive RM image, but at a couple of bucks, what is the point. Generally business mistakes don't matter much unless they cost in the thousands unless it is an unusually regular occurance. In the design/construction industry if you haven't made a 10K mistake, you either work on little stuff, have little authority, or just started.
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I doubt that any designer would pursue a refund. The small amount of gain on the refund does not justify the time spent pursuing it. If a designer makes $20 per hour (probably $50 minimum if taxes and other overhead are included), even spending 10 minutes on the pursuit is nothing more than a waste of effort. I could understand if it was a more expensive RM image, but at a couple of bucks, what is the point. Generally business mistakes don't matter much unless they cost in the thousands unless it is an unusually regular occurance. In the design/construction industry if you haven't made a 10K mistake, you either work on little stuff, have little authority, or just started.
Actually, it's a well discussed topic at iStock. People often do see refunds. I've had a few where a designer has bought a S size, then upgraded to an L and had a refund of the S. Assuming they used it as a comp without a watermark.
It happens alot more than you think.
There have been several reports of iStock refunding videos and photos because the customer decided they didn't need it after all...
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I've had a sale refunded on iStock. The next time I looked, the image had sold again with the Unlimited License option. I recollect iS telling me it was the same buyer. So, the perfect outcome!
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I have had over 20 situations like this on Fotolia, where buyer bought small than large few minutes after... not uncommon.
But most bisar sale was this: buyer once bought from me Large, than few minutes aftew, same byer, bought the same image, but small! LOL! I guess he does not know how to resize large image to small. hhhhhh
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I have had quite a few refunds with istock, one of them was an EL but they had just picked the wrong license and bought it again. I don't think they should give refunds under $5, it just doesn't seem worth the admin work.
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Only yesterday at FT I had the same buyer buy one image in each of the 4 sizes?????
I have also had a refund at iS, think it was for 60 cents?
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I've had same buyer get different sizes many times. This morning, I had someone buy 3 copies of the same image, same size at 123.
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Once or twice on IS I got two sales of the same picture the same size seconds apart.
I guess buyer was too anxious to make purchase or had a slow connection and click a button twice.
It could also be a buyers mistake.
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How do you find who the buyer is on 123rf? I only know how to do that on fotolia
I've had same buyer get different sizes many times. This morning, I had someone buy 3 copies of the same image, same size at 123.
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I don't. Just assumed it was the same buyer. It was a fairly obscure image and was bought at the same time.
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I don't. Just assumed it was the same buyer. It was a fairly obscure image and was bought at the same time.
Ok, shame I was hoping that they also told us who bought our images :(