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Microstock Photography Forum - General => General Stock Discussion => Topic started by: ix0d0idea on September 19, 2018, 04:31

Title: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty
Post by: ix0d0idea on September 19, 2018, 04:31
HELP!

I can't find any of my videos in istock - portfolio empty. all i get on is this message: Sorry, your search returned zero results
Title: Re: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty
Post by: ShadySue on September 19, 2018, 04:44
HELP!

I can't find any of my videos in istock - portfolio empty. all i get on is this message: Sorry, your search returned zero results
I hope you've taken out a support ticket, no-one here can help or explain if it has gone missing. Have you cross-checked by looking for individual files in a sitewide search, rather than just your portfolio?
Title: Re: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty
Post by: ix0d0idea on September 20, 2018, 03:16
I can see all my accepted files in ESP but my portfolio is empty  ::)
Title: Re: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty
Post by: cathyslife on September 20, 2018, 07:19
I can see all my accepted files in ESP but my portfolio is empty  ::)


Best thing to do is contact support. Or the better thing to do is not deal with them at all.
Title: Re: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty
Post by: ShadySue on September 20, 2018, 12:52
The second top sticky in the iS forum may be worth a read - I don't know if it's relevant to your situation.
Title: Re: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty
Post by: Fertnig on September 22, 2018, 06:49
I might be experiencing a similar issue.  Lots of videos missing in my port.  I opened a ticket.  I'll update if I hear back