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Author Topic: iSTOCK PROBLEM. I can't find any of my videos in istock - portfolio empty  (Read 1756 times)

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« on: September 19, 2018, 04:31 »
0
HELP!

I can't find any of my videos in istock - portfolio empty. all i get on is this message: Sorry, your search returned zero results


ShadySue

« Reply #1 on: September 19, 2018, 04:44 »
0
HELP!

I can't find any of my videos in istock - portfolio empty. all i get on is this message: Sorry, your search returned zero results
I hope you've taken out a support ticket, no-one here can help or explain if it has gone missing. Have you cross-checked by looking for individual files in a sitewide search, rather than just your portfolio?
« Last Edit: September 20, 2018, 09:33 by ShadySue »

« Reply #2 on: September 20, 2018, 03:16 »
0
I can see all my accepted files in ESP but my portfolio is empty  ::)

« Reply #3 on: September 20, 2018, 07:19 »
+1
I can see all my accepted files in ESP but my portfolio is empty  ::)


Best thing to do is contact support. Or the better thing to do is not deal with them at all.

ShadySue

« Reply #4 on: September 20, 2018, 12:52 »
0
The second top sticky in the iS forum may be worth a read - I don't know if it's relevant to your situation.

« Reply #5 on: September 22, 2018, 06:49 »
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I might be experiencing a similar issue.  Lots of videos missing in my port.  I opened a ticket.  I'll update if I hear back


 

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