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Author Topic: Moneybookers.com merchant account???  (Read 11170 times)

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« on: April 15, 2008, 04:49 »

couple days ago am get notice email from moneybookers that I need switch my personal account to merchant account. I'm get contract for signature and until this my account is locked. This meant that on every money that I receive  need to pay 3.5% and $0.29 per transaction.

Don't know what I will get with this type of account and why I need to switch  on merchant form personal account type...
If you look trought email for security reasons I need to switch on another account type and pay 3,5% for every money receive???

Any experience or advice about all this????

Than you all...

P.S. paypal can't send money to country where I live.

here is part of emails and link to new contract.

and some  parts of emails that I am get....

"Given the official transaction limit for private individuals we must assume that you are using your account for business purposes.

In order to welcome you as a trusted business partner of Moneybookers you need to get your account verified."

"Dear Mr Benis Arapovic,

Thank you for your e-mail.

In order to to accept payments on your Moneybookers account you are required to gain Merchant Status on your account.
In order to do that please provide us with the following documents:
- A colored copy of your photo ID e.g. Passport
- Address Verification (Bank Account Statement preferred or a recent utility bill)
- Signed copy of the attached Merchant Agreement."

"Dear Mr.Arapovic,

Thank you for your e-mail.

As a licensed payment provider and according to the UK FSA regulations we are required to perform such security and identity verification checks in order to be able to verify and protect your account privacy, its details and the funds on it.

Detailed information related to our regulations can be found here:

« Reply #1 on: April 15, 2008, 05:05 »
You seem to have earned too much money ;D ! They suspect that you do not use MB only for personal purposes, but as a business account (and they are not very much mistaken, are they?).
The type of account you have had so far is not supposed to be used for business. So they want you to change it. On the bad side - the business account is not free of charge.

« Reply #2 on: April 15, 2008, 05:59 »
hmm I suppose that am not only and first and because of this I need some experience. Anyone other have business/merchant account on moneybookers?

« Reply #3 on: February 10, 2012, 13:02 »
Today I get same mail too!

So this mean that they will charge 2,9% on every payout that I receive...
Does it better to redirect my payouts on Paypal?

What is your experinece!?


Please be kindly informed that the fees, currently applicable to your account, can be significantly reduced in accordance to the transaction volumes processed via our services. In this regards, we would kindly ask you to get back to us once you have reached a sufficient transaction volume, allowing us to adjust the fees applied.

What this mean!?
I should have less transactions to reduce this fees, or what?
« Last Edit: February 10, 2012, 13:33 by borg »

« Reply #4 on: February 10, 2012, 14:16 »
Well, I wrote about this 2 years ago. All of us has to be on merchant account but nobody take care of this until this recent internet actions on Megauplad in US and new law in EU.

Some of users her at MSG attack me that I am crazy and they don't want to pay taxes to his country (it was Bosna and Hercegovina).
Well I am from Croatia and I am paying taxes to my country so I switch to merchant account and all money goes directly from Moneybookers to a company account. In that case they have to charge fee because they as bank institutions has to pay his own expenses (interbank insurance etc.).

So after 2 years, I can tell that my conscience is clear and after all everybody has to switch to an business model at MB.


« Reply #5 on: February 11, 2012, 05:22 »
Well, iI am not talking about taxes, I am talking about cost of transactions for my money...
Tax is personal matter between me and my country...

I am talking about fees on my transactions on MB.... So, why I have to pay 2,90% to them on all my money, if that fees weren't here till now...?
I am just asking what is alternative, cost of alternative or is there a way to get back to personal type of MB account...??

« Reply #6 on: February 11, 2012, 14:06 »
You are making money by selling photos so you are running a business. When we get to European Union (me and you Borg) all transactions will be monitored so even if you find way to switch for now to personal account in 2013 you will have to switch to an business model.
At paypal they have own monitor team so they do that instantly. As we seen MB formed his own monitor team. I don't know is there any other possibilities.
For me it was hard to accept that 2 years a go, but today it is normal for me and I work harder to gain that 3% difference.

Why is that 2,9% I not trying to explain to you in detail but in shot as I mention in my previous post they had to pay incurance on any money they are processing on business basis and thay have whole team to manage and to fill european regulations. This something beyond MB and it is concern EU and UK law regulations.

So I hope that you understand why I am associate country taxes and MB business model. That is action witch is going on 3 years now to make some regulation on internet business and they have agreement this year to banking firms make their own monitoring teams. It is something like here in Croatia they want banks to control fee on workers wage but banks don't agree. Well in EU it seams that they agree about that and the price is paying who? Well, it's us!

« Reply #7 on: February 11, 2012, 20:16 »
I use MB just for SS payments, all other I sending on Payoneer US virtual acc thru PP to avoid additional our country taxes and other fictional account maintances from all kind of bank middlemans.

« Reply #8 on: February 12, 2012, 05:48 »
Hi! Dario, I understand what you want to say... Reason is not that I am trying to avoid taxes in my country (my earnings are small even for taxes)...
I just asked if it is possible to make cost of transactions less than 2,9%, and is there any alternative to MB, because I use only MB since now...
Probably not if they  have to pay insurance of our money, as you say so...

Also, my question was mainly because of this:

Please be kindly informed that the fees, currently applicable to your account, can be significantly reduced in accordance to the transaction volumes processed via our services. In this regards, we would kindly ask you to get back to us once you have reached a sufficient transaction volume, allowing us to adjust the fees applied...

Why they are talking that is possible to reduce fees,  how many transactions or what is sufficient transaction volume...?
So problem is in transaction volume, not in amount, or something else...
This is a very indefinite...
« Last Edit: February 12, 2012, 05:59 by borg »

« Reply #9 on: February 12, 2012, 10:30 »
I look at my MB acc and

Skrill (Moneybookers) Account    Personal Account

and transaction fee for 600$ was 2.38$ (I think fee is smaller for transactions less than 500 or 300$ about half of 2.38$ as I last remember)
for max limit in 90 days which is set at 30.000$ by them.
I dont receive any mail from them for changing acc status.

From PP transaction fee to Payneer virt US acc is 1%

« Reply #10 on: February 12, 2012, 14:06 »
Yep! Your account is still personal... These 2,38$ is a fix fee for any withdraw amount. My  account is in so same provision for me was 1,80 till now...
We will see what will be...

« Reply #11 on: March 27, 2012, 04:35 »
I received an email from Moneybookers about changes of Account Terms of Use and the Privacy Policy several days ago...

They raised their fees, what isn't quite unusual, but what is weird, is this link:

At the bottom of this page there aren't "I agree" and "Disagree" buttons, but they have "Close my Account"!!!
What!??? ??? ??? 8)

All of this to suggest closing of our accounts...?
It seems they really don't want us...
« Last Edit: March 27, 2012, 04:40 by borg »


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