I didn't know that either - thanks for the tip Sharply.
Hi Avava: I was just jaded that day - I've been doing this part-time for a while, and like everyone else here, its just nice to bitch once in a while when you get fed up because of things that you have no control over, like the odd rejection you don't agree with or best match shake ups, or new inspectors, or mergers, economic failure in general etc. etc. etc.
Thanks for your words, I'm back in the saddle.