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Microstock Photography Forum - General => General Stock Discussion => Topic started by: fotoroad on August 12, 2021, 16:06

Title: My images online bu never paid for that images
Post by: fotoroad on August 12, 2021, 16:06
I find one my images online but I never get paid for this image it was under Alamy but I never upload him to Alamy if I am correct only to one other agency. But not paid from them also. Never mind it was just picture but.... ???? I already contact Alamy for any info about this sale, but it was not Alamy mistake for sure 
Title: Re: My images online bu never paid for that images
Post by: falantus on August 12, 2021, 17:56
I find one my images online but I never get paid for this image it was under Alamy but I never upload him to Alamy if I am correct only to one other agency. But not paid from them also. Never mind it was just picture but.... ???? I already contact Alamy for any info about this sale, but it was not Alamy mistake for sure

Do you mean that you are not a contributor of Alamy but you saw your image there? Or you are a contributor but did not upload that image? In both cases, it is possible. Some stock agencies can upload your images to other agencies sometimes according to their partnership agreement. On the other hand, it is not a "sale" technically. When it sells, they have to pay you in near future though.
Title: Re: My images online bu never paid for that images
Post by: ShadySue on August 12, 2021, 19:52
Like Falantus said, is the agency you put the image on a partner of Alamy?

Have you checked to see if your file is on the Alamy website (do a search). That would show whether your file is there legitimately via a partner seller or if someone else is claiming it as their own (I'm not sure if I've ever heard of that on Alamy, but presumably it sometimes happens.)

If a partner, be aware that it can take months for a file to show up as an Alamy sale, then more time for the money to clear, then it will need to be processed through your agency.

Finally, it is slightly possible that it's an honest mistake by the user. I happened to find one of my files on a book cover with a SS credit. I couldn't actually find it on SS, but I sent a pleasant email to the (very small) publisher to enquire. They contacted the designer and it was a honest mistake, they had a valid iS licence, but somehow had credited it as SS. The publisher was very apologetic.
Title: Re: My images online bu never paid for that images
Post by: Brasilnut on August 13, 2021, 02:53
Sold via Alamy or their partners can take up to 3 months to show up on the sales report.
Title: Re: My images online bu never paid for that images
Post by: fotoroad on August 13, 2021, 10:51
Thanks for all responds, I have super fast respond from Alamy  and it was what i know - I must contact other agency a hope they will be same fast like  Alamy, it was sold in 2018, just I can not check sales online :(