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Microstock Photography Forum - General => General Stock Discussion => Topic started by: grafix04 on December 06, 2012, 08:03

Title: PicturEngine 90 Day Free Trial - Don't Get Caught Out with the Auto Payment
Post by: grafix04 on December 06, 2012, 08:03
If you've signed up for the free trial at PicturEngine, then you've agreed to auto renew payment for the next term of $480.  Don't get caught out.  You need to reverse this on PE and on PayPal.

See my conversation with Sharpshot, bottom of Page 2 on this thread:

http://www.microstockgroup.com/general-stock-discussion/picturengine-some-thoughts/25/ (http://www.microstockgroup.com/general-stock-discussion/picturengine-some-thoughts/25/)
Title: Re: PicturEngine 90 Day Free Trial - Don't Get Caught Out with the Auto Payment
Post by: sharpshot on December 06, 2012, 08:16
I don't think that's correct, you only have to cancel it in your PayPal account.
Edit:-  Or perhaps I'm wrong, as this is in the PayPal email after making the cancellation:-
Quote
Note: Cancelling this payment with PayPal may not relieve you of the obligation to complete your contract with your merchant. You should notify your merchant directly about cancelling this payment.
Title: Re: PicturEngine 90 Day Free Trial - Don't Get Caught Out with the Auto Payment
Post by: grafix04 on December 06, 2012, 08:27
I don't think that's correct, you only have to cancel it in your PayPal account.
Edit:-  Or perhaps I'm wrong, as this is in the PayPal email after making the cancellation:-
Quote
Note: Cancelling this payment with PayPal may not relieve you of the obligation to complete your contract with your merchant. You should notify your merchant directly about cancelling this payment.

You have to do it on PE or you legally have to pay it once the invoice is issued.  They usually don't give you any warnings that the invoice is coming either. 
Title: Re: PicturEngine 90 Day Free Trial - Don't Get Caught Out with the Auto Payment
Post by: PicturEngine-JustinB on December 06, 2012, 12:45
When we are notified that your account is canceled via PayPal, your payment method is removed.  Your account and any images uploaded through our system will be fully removed in 48 hours.  If this action was a mistake, please notify us immediately to reverse this action.
Title: Re: PicturEngine 90 Day Free Trial - Don't Get Caught Out with the Auto Payment
Post by: Poncke on December 06, 2012, 12:51
I am sure it was a 'mistake'  LOL

Good call Grafix