Last months I'm trying to get my Tax Profile approved on Bigstock but with no sucess, this is first time that I'm having problems with bisgtock after 15 years with them...

They say that I have different names on my account and in my Tax Profile, I'm trying to correct things but every time they say that names are not the same and to correct the names.

In my account profile I have: My First name as Last name only, just as they asking, and the site only have space for it



In my Tax Profile, I have my Full name on both fields.



And in my Tax Center, I can't send a new one until I get my Tax Profile Aproved, but I know that on the last W8BEN form I send it I have my Full name.



I already try to change with every combinations: on my tax profile my first name and last name only to correspond with my Profile account, or in my profile account submit my First and Second name on 1� field, and my third name and family name on 2� field. But they never aprove my Tax Profile, even after several emails send.

Anyone can help me? How do you fill the names to have things approved.

Thanks