Author Topic: Why is 123rf doing this? (Read 8004 times)

Orchidpoet · « **on:** February 19, 2010, 02:24 »

My earned balance was over $50 at the end of January 2010 so I was expecting a payment from 123rf in mid-Febuary.

Since I am preparing to go exclusive with IS a few months later, I have been deleting my photos from almost all other sites.

After I deleted some of my photos from 123rf, I realized that my earnings became a negative balance. My sales from the past disappeared. I have not received any payment yet even though I am supposed to receive it around Feb 15. I have emailed Alex and Mimi twice and none has replied to my emails. No one has responded to my posting in 123rf forum either.

Does anyone know why 123rf is doing this??? Does it mean that 123rf will not honour my earnings because I am leaving?

IS had requested that I notify all other sites of my intention to go exclusive at the end of December 2009. I received courtesy and kind replies from every sites, including Fotolia and Dreamtimes. PantherMedia paid me even though my earning was below the payout level. Only two sites didn't not reply. 123rf was one of them.

I used to praise 123rf for its courtesy to the photographers. Cannot believe they are taking this approach, and I hope it was just a site glitch and not a dishonest act.

Alex, if you read this post, please let me know what happens. Thanks.

Danicek · « **Reply #1 on:** February 19, 2010, 03:28 »

While I understand that it is not good that they did not reply promptly to your mails, I don't think they are doing this intentionally. Rather looks like a bug in their system - the balance total may be based on a sum counted from sales from your images and deleting them causes the balance to go down.

I would expect that they will look at that and pay you as, obviously, doing otherwise would be clearly illegal. I don't believe they will go that route. You may want to call them. Phone is always better in these matters.

macrosaur · « **Reply #2 on:** February 19, 2010, 06:22 »

Besides, what's exclusive in photos that have been sold everywhere else before you went exclusive ?

And not replying emails is typical of fly-by-night agencies.
Good riddance.

Orchidpoet · « **Reply #3 on:** February 19, 2010, 07:39 »

I hope you are right. Had I received the payment on Feb. 15 or had a reasonable reply from 123rf, I would not have been concerned. Apparently the payment didn't arrive, and no replies from 123rf.

How do you call them? I may try live chat tonight.

Quote from: Danicek on February 19, 2010, 03:28

While I understand that it is not good that they did not reply promptly to your mails, I don't think they are doing this intentionally. Rather looks like a bug in their system - the balance total may be based on a sum counted from sales from your images and deleting them causes the balance to go down.

I would expect that they will look at that and pay you as, obviously, doing otherwise would be clearly illegal. I don't believe they will go that route. You may want to call them. Phone is always better in these matters.

Orchidpoet · « **Reply #4 on:** February 19, 2010, 07:41 »

Quote from: macrosaur on February 19, 2010, 06:22

Besides, what's exclusive in photos that have been sold everywhere else before you went exclusive ?

What do you mean?

donding · « **Reply #5 on:** February 19, 2010, 12:06 »

Nothing surprises me where 123RF is concerned. They are even worst than Fotolia with their stupid rejections. They are at the very bottom of my earning with Fotolia being next. I've been with them for over two years and made a total of $12.00. I'll probably end up closing my account there as well as Fotolia and just eat the money. It's not worth the aggravation.

camera shy · « **Reply #6 on:** February 19, 2010, 13:31 »

I can relate donde, I'm getting the same vibes. I just hate to eat the money though.

Orchidpoet · « **Reply #7 on:** February 19, 2010, 15:35 »

I just don't understand why 123rf remains silent on this. If they want to keep my $55, at least they should give me a good reason. If it's unintentional, they should remedy the error and move on.

WarrenPrice · « **Reply #8 on:** February 19, 2010, 16:00 »

Orchid,
I seem to remember something about them being off for the holidays. I swear, I think it was Chinese New Year?

?

Orchidpoet · « **Reply #9 on:** February 19, 2010, 16:07 »

I would like to believe it was because of the Chinese New Year but I saw Alex's response to someone's posting yesterday.

FD · « **Reply #10 on:** February 19, 2010, 16:15 »

Quote from: camera shy on February 19, 2010, 13:31

I just hate to eat the money though.

Thanks both for a concept that is badly represented at all sites, eating money. I checked. It's on the list.

Magnum · « **Reply #11 on:** February 19, 2010, 16:23 »

Quote from: macrosaur on February 19, 2010, 06:22

Besides, what's exclusive in photos that have been sold everywhere else before you went exclusive ?

Not being able to buy same photos elsewear. And within Istock they´re sold again and again and again, so a few sold before doesn´t matter right?

jcpjr · « **Reply #12 on:** February 19, 2010, 16:27 »

A bit strange...I have been in the negative there for several months now with decreasing negative amounts with each buyer D/L. I was around -$25 about a month ago and now it's -$2.87. I reported it to them when it first started and received an email about a week ago asking if my balance was still in the negative. I emailed them back saying yes it was still negative and have not heard a word since...

Orchidpoet · « **Reply #13 on:** February 22, 2010, 08:49 »

I still haven't heard anything from 123rf. No payment was made either.

The Chinese New Year has been over.

FD · « **Reply #14 on:** February 22, 2010, 12:41 »

I just uploaded a batch of 10 to 123RF and all went fine without any glitch, as it is always the case. I can and could always log in and check my earnings. I never had negative earnings and they pay out automatically between 55 and 80$.

The site is programmed well, they have the best Model Release module around and they don't have categories. Their rejections are a bit odd regularly, but that's their loss and not mine. It takes no extra effort to upload there and finishing on site is done in one minute. In short, a low maintenance site with no drama.

They pay me a nice seafood dinner for two every month, plus a nice cold bottle of beer of 1l (making me very happy, toasting to Alex), plus the taxi forth and back. Some months it's a bit less, some months a bit more.

I don't have any idea about the glitches reported here. Maybe it's a browser issue? I use Filezilla + Firefox.

Orchidpoet · « **Reply #15 on:** February 24, 2010, 05:28 »

123rf management has not responded why it has not paid me for the income earned before Feb 2010, and nor responded to my inquiries. My negative balance remains unchanged.

If 123rf has decided to keep my earned income to itself, at least it should offer an explanation. It's totally illegal and a breach of contract. I am totally disgusted.

Orchidpoet · « **Reply #16 on:** February 24, 2010, 05:31 »

I used to be Alex's defender on another forum. Now I don't know what to think.

This has nothing to do with my browsers. I have checked this from various browsers from different computers in various countries. It looks like 123rf thinks that it can keep my earned income if it plays deaf. That's theft!!

Quote from: FD-amateur on February 22, 2010, 12:41

I just uploaded a batch of 10 to 123RF and all went fine without any glitch, as it is always the case. I can and could always log in and check my earnings. I never had negative earnings and they pay out automatically between 55 and 80$.

The site is programmed well, they have the best Model Release module around and they don't have categories. Their rejections are a bit odd regularly, but that's their loss and not mine. It takes no extra effort to upload there and finishing on site is done in one minute. In short, a low maintenance site with no drama.

They pay me a nice seafood dinner for two every month, plus a nice cold bottle of beer of 1l (making me very happy, toasting to Alex), plus the taxi forth and back. Some months it's a bit less, some months a bit more.

I don't have any idea about the glitches reported here. Maybe it's a browser issue? I use Filezilla + Firefox.

macrosaur · « **Reply #17 on:** February 24, 2010, 07:25 »

c'mon guys.

when a company doesn't even reply emails anymore it can only mean one thing ...
leave the boat before it sinks !

FD · « **Reply #18 on:** February 24, 2010, 08:46 »

Quote from: macrosaur on February 24, 2010, 07:25

leave the boat before it sinks !

I'm looking for an affordable underwater house for my 5DII. In that case I would never leave a sinking ship but take pics on the way down. Very hard to repeat, and perhaps I'll get rich on iStock by all those 0.19$ sales.

RT · « **Reply #19 on:** February 24, 2010, 14:20 »

Quote from: FD-amateur on February 24, 2010, 08:46

I'm looking for an affordable underwater house for my 5DII.

If you find one let me know.

As for 123RF their sales are about to go through the roof as someone sent me a PM here to tell me about the great photographer they've got featured this week

The ironic part is that they still haven't paid me for last month or answered my email, they didn't tell me about being featured either because if they had I'd have changed the camera I mentioned, I did that interview three years ago!

FD · « **Reply #20 on:** February 24, 2010, 14:55 »

Quote from: RT on February 24, 2010, 14:20

As for 123RF their sales are about to go through the roof as someone sent me a PM here to tell me about the great photographer they've got featured this week

Ah! I just found out what I'm missing for stock. Good-looking models and a very strong fan.

jcpjr · « **Reply #21 on:** February 24, 2010, 16:34 »

I'm now -$1.11...heading in the right direction I guess, unless when I hit $0.00 it goes back in the negative...confusing but I have hopes for a correction soon....we'll see.

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Author Topic: Why is 123rf doing this? (Read 8004 times)

Orchidpoet

Danicek

macrosaur

Orchidpoet

Orchidpoet

donding

camera shy

Orchidpoet

WarrenPrice

Orchidpoet

FD

Magnum

jcpjr

Orchidpoet

FD

Orchidpoet

Orchidpoet

macrosaur

FD

RT

FD

jcpjr

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