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Microstock Photography Forum - General => General Stock Discussion => Topic started by: Pixart on September 18, 2007, 08:35

Title: Sales Credited on FT?
Post by: Pixart on September 18, 2007, 08:35

I had two sales last night, but my bank account hasn't updated from yesterday.  Is it just me?

Title: Re: Sales Credited on FT?
Post by: Mellimage on September 18, 2007, 11:19

I think not. I just noticed the same thing on my account.

Title: Re: Sales Credited on FT?
Post by: Pixart on September 18, 2007, 12:41

There's one more sale and same amount in bank. 

Title: Re: Sales Credited on FT?
Post by: Mellimage on September 18, 2007, 13:23

on the German forum of Fotolia, several photographers have indicated the same problem, but it had always fixed itself after a while. So maybe it will get update a little later. But keep an eye on it. If credits are not put into your account 24 hours after the sale, contact support. My suggestions.

Title: Re: Sales Credited on FT?
Post by: Mellimage on September 18, 2007, 13:51

and now everything is corrected, hopefully this will go for you too, pixart

Title: Re: Sales Credited on FT?
Post by: pigscanfly on September 18, 2007, 18:46

Nope. I still have the same problem. Sales were not credited.

Title: Re: Sales Credited on FT?
Post by: fotografer on September 19, 2007, 01:09

The sites down at the moment so they are probably sorting it out.

Title: Re: Sales Credited on FT?
Post by: Peter on September 19, 2007, 02:21

Same problem with me. And now fotolia is down. I hope it will be a quick repair, not that few days as we saw on upgrade.... My sales were best ever, and If they repell customers with long repair, that wont be good......

Title: Re: Sales Credited on FT?
Post by: epixx on September 19, 2007, 03:57

I had the same thing, but it inly seems to be a one day delay. My sales from yesterday just got updated today.

Title: Re: Sales Credited on FT?
Post by: Pixart on September 19, 2007, 08:11

They caught up overnight for me.

Title: Re: Sales Credited on FT?
Post by: Peter on September 19, 2007, 15:08

Yep, they fixed the problem (at least for me)-