Author Topic: Shutterstock - are they maybe listening now? (Read 2719 times)

brianholm · « **on:** May 29, 2020, 14:16 »

In the light of recent events that Shutterstock pulled on us, maybe our reaction are being heard by SS?!?

https://www.facebook.com/pg/Shutterstock/posts/

Mantis · « **Reply #1 on:** May 29, 2020, 14:30 »

What made you post that link? There is nothing in those posts that suggest SS is listening to anything voiced by their contributor community.

panicAttack · « **Reply #2 on:** May 29, 2020, 14:33 »

Quote from: Mantis on May 29, 2020, 14:30

What made you post that link? There is nothing in those posts that suggest SS is listening to anything voiced by their contributor community.

because of color science.

obj owl · « **Reply #3 on:** May 29, 2020, 14:46 »

They are not hearing us or listening to us, but their outsourced customer support are actively reviewing all feedback and addressing contributor questions directly. Taking the piss is what they are doing.

.

marthamarks · « **Reply #4 on:** May 29, 2020, 16:36 »

Quote from: panicAttack on May 29, 2020, 14:33

Quote from: Mantis on May 29, 2020, 14:30
What made you post that link? There is nothing in those posts that suggest SS is listening to anything voiced by their contributor community.

because of color science.

Yep, that's it! Fer sure!!!!

Mrblues101 · « **Reply #5 on:** May 29, 2020, 16:44 »

I think he means the post below the color sciences one:

Quote

We recently announced a change to our contributor earnings structure which has raised concerns from our community. We are actively reviewing all feedback and addressing contributor questions directly.

Please contact our contributor support team via [email protected] with any questions you may have.

Deni Williams · « **Reply #6 on:** May 29, 2020, 18:13 »

Quote from: Mrblues101 on May 29, 2020, 16:44

I think he means the post below the color sciences one:

Quote
We recently announced a change to our contributor earnings structure which has raised concerns from our community. We are actively reviewing all feedback and addressing contributor questions directly.

Please contact our contributor support team via [email protected] with any questions you may have.

https://www.facebook.com/Shutterstock/posts/10158171670776278?__xts__%5B0%5D=68.ARDJKSllep7EXIWmfWK7xTrL2QZvH35uGrKAWwpFmeGkfyMXoXzQm7U1jMn64dp_SNR11CTGhhP2VNXGxAMtrBW_d419zQ8CkTSNdBDI41ZP5uF8V8riQKTQ5kmlOGKJqC-r-dQR9uKj4QlaFRYQpf05NxtxEohGahccnf1aylT9GRofZ5aQRmBCYtdczEPtgNZaqF2Xe9uQLIkcKKF0rnHomJJ-zQXQeTWjMF8tL-BYvou5NzTrpY_XunZirOu7LFxH_RvhIRhA922BDE7RgkeFWXD-m-hPpF2rebK5wV4cR-3FiEkOXpn7du-JgjgG_VyC9dJpjO4&__tn__=-R

Roger Mitsom · « **Reply #7 on:** May 29, 2020, 19:43 »

As far as the post for contributors let me translate: "Deal with it. In the meantime if you'd like to let some steam off send us an email. We have a variety of prefab responses that might make you feel like we are listening. Although conveniently current technology doesn't require a human to actually read your drivel."

SuperPhoto · « **Reply #8 on:** May 29, 2020, 20:12 »

Quote from: Roger Mitsom on May 29, 2020, 19:43

As far as the post for contributors let me translate: "Deal with it. In the meantime if you'd like to let some steam off send us an email. We have a variety of prefab responses that might make you feel like we are listening. Although conveniently current technology doesn't require a human to actually read your drivel."

yes, shutterstock has bs responses that are canned.

more effective is to:

a) contact the media and tell them what a predatory company they are being in time of a crisis for most people.
b) pull your portfolio, or at the very least de-activate it.

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Author Topic: Shutterstock - are they maybe listening now? (Read 2719 times)

brianholm

Mantis

panicAttack

obj owl

marthamarks

Mrblues101

Deni Williams

Roger Mitsom

SuperPhoto

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