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Microstock Photography Forum - General => General Stock Discussion => Topic started by: angelacat on April 10, 2024, 11:07

Title: Shutterstock threaten to close my account for submitting AI - but they are not
Post by: angelacat on April 10, 2024, 11:07

Hi

Uploaded some illustrations and some were rejected by SS

"AI Generated Content: AI generated content is prohibited. Repeated submission of such content will result in account suspension and/or termination."

Thing is they are not AI, I don't use AI.  I've emailed SS to dispute this but it's a bit worrying if they can ban you because of their mistake.

Anyone else had this experience?

Thanks
Cat

Title: Re: Shutterstock threaten to close my account for submitting AI - but they are not
Post by: bennu99 on April 10, 2024, 11:19

I had that happen to me too couple of times. Each time takes a while with the initial response from their side (hopefully you get faster one). It seems that they sometimes have trouble recognizing what is AI and what not. You should not worry about your account being closed immediately. You have time to prove that it is not AI.

Title: Re: Shutterstock threaten to close my account for submitting AI - but they are not
Post by: angelacat on April 10, 2024, 11:46

Thanks Bennu99

SS asked me to resubmit with the case number I raised which I've done.  Thankfully only 3 and the other 20 or so were not categorised as AI.

I think I'll lay off uploading illustrations until resolved.  Ironically I've been very outspoken about my concerns over generative AI - I hate it. 

Thanks again Bennu99