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Author Topic: Society6 upload problems since site update  (Read 3831 times)

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« on: July 02, 2022, 05:51 »
0
I have a small portfolio at Society6 for print on demand wall art and products. Sales are sporadic, and the upload process has always been a bit of an effort, but since their recent site update, it has become almost impossible.

I've reported the problem to their support line, but the response has been to claim I have an issue with my internet connection being too slow, which is affecting page loading times. My internet connection is not slow, and I'm not having any difficulties uploading the same images elsewhere.

Does anyone here upload and, if so, are you experiencing slow loading times when editing products?


« Reply #1 on: July 02, 2022, 06:09 »
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I can only speak for myself, but yesterday I uploaded a couple of images to my portfolio and everything worked fine. The uploading process and editing the images is a bit of a pain, but that's the way it's always been.

Try uploading with another browser if that would help.  :)

« Reply #2 on: July 02, 2022, 06:33 »
0
I can only speak for myself, but yesterday I uploaded a couple of images to my portfolio and everything worked fine. The uploading process and editing the images is a bit of a pain, but that's the way it's always been.

Try uploading with another browser if that would help.  :)

OK, thanks for letting me know. I've reset my router, cleared cache and cookies, tried three separate browsers and a different computer - all behave in the same way. Uploading the image is fine, but the editing is super slow. If I switch on a product, it takes about 6 seconds to register. If I go to edit a product, when I save it and return to the products page, all the thumbnails that were visible have to reload, and it takes about a minute before the page is fully reloaded and i can move to the next item.

« Reply #3 on: October 01, 2022, 02:38 »
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I have exactly the same issues. Society6 is so painfully slow that I had stopped uploading since the update. I tried again today and it has still not improved. Might have to give up for a while again. At least some of the products are selling.

« Reply #4 on: October 03, 2022, 03:21 »
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I have exactly the same issues. Society6 is so painfully slow that I had stopped uploading since the update. I tried again today and it has still not improved. Might have to give up for a while again. At least some of the products are selling.

I've also largely stopped uploading. I sent in a video to support, and they said it was my connection, but I know it isn't. It's painful to upload via Safari browser, but I've experimented once or twice with Chrome, and that's a bit better - still super slow, but manageable if you feel the need to submit. 


 

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