MicrostockGroup
Microstock Photography Forum - General => General Stock Discussion => Topic started by: everest on February 25, 2021, 02:55
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Hello:
This morning I was running a test. If I search with my Shutterstock and account name on Shutterstock many of my deactivated videos months ago are visible on google and you can click on them and purchase them on the Shutterstock page.
As a chat window opens for customer service I asked why they are still selling my content if deactivated from the site. The only answer I got was that this was not the right forum and I should contact Shutterstock support.
So it seems they are selling the content even if deactivated. I wonder if they have a clause in their contract that they can do so and they rely on google searches to circumvent the deactivation. I wonder also where the money goes. i haven't had a report of a sale for months. So it is really suspicious that all the content is available for sale but "no sales happen".
Maybe that's the reason they really don't care much about deactivations. I wonder if it is also happening to you. Because if that would be the case a huge class lawsuit would be in order.
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This issue pops up from time to time and usually you can't actually purchase the images. There is a purchase button and all, but if you actually want to go through with the purchase, it won't work.
Don't know whether that's the case here or whether your images are really still up for sale, just know that there were plenty of cases where people thought their images were still up for sale, when really they weren't.
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I went through the process of deleting my images/videos/illustrations one by one when I hit payout many many months ago, then once there was no content left to sell I formally closed my account - FULL STOP.
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The good thing about this business is you can't know what agencies do with your stuff. Even with sales.