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Author Topic: Fotolia down?  (Read 3365 times)

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« on: December 16, 2009, 12:10 »
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Anyone else having trouble seeing Fotolia today?  Seems like for the past two hours I've been able to see the site about 1 in 10 tries.  No error message or anything, just a blank screen.  If buyers are seeing the same, there goes today's dl's!


lisafx

« Reply #1 on: December 16, 2009, 12:14 »
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Yes, I had the same problem.  Clearing my cache, cookies, etc. seemed to help for a bit, but now I am back to not seeing it. :(

« Reply #2 on: December 16, 2009, 12:16 »
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Now I'm seeing it again.  Maybe I just had to vent and it magically was fixed.  I wonder if between FT and BigStock experiencing downtime, maybe the sites think this is a good week to do maintenance, anticipating lower activity from customers.  But I'm seeing the opposite... this is my BWE so far!  I hope the downtime on the sites is kept to a minimum, at least for customers!

« Reply #3 on: December 16, 2009, 12:16 »
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Same problem here, but when I can see the site, sales seem to be good for the day. Maybe it's just a contributor thing...

« Reply #4 on: December 16, 2009, 12:17 »
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I have the same problem, cant see the FT site.

« Reply #5 on: December 16, 2009, 12:46 »
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Same here, only saw the site early in the morning. They must do some big maintenance after accepting two of my files (from a serie of 30...) ;D ;D :D

« Reply #6 on: December 16, 2009, 13:20 »
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It's been down again for me for a while... but it just came back up, and it appears I had another 6 or 8 downloads during the time I couldn't see the site, so I guess the good news is that at least some buyers can see it and the downloads are being tracked through to my account.

« Reply #7 on: December 16, 2009, 15:32 »
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For me it is still not working using Firefox. Internet Explorer works fine though.

« Reply #8 on: December 16, 2009, 17:11 »
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For me it is still not working using Firefox. Internet Explorer works fine though.
For me IE does not work and Firefox does. Weird.

« Reply #9 on: December 16, 2009, 17:30 »
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For me it is still not working using Firefox. Internet Explorer works fine though.
For me IE does not work and Firefox does. Weird.

Ha! Here with Google Chrome site is down but it works well with IE!!!

lisafx

« Reply #10 on: December 16, 2009, 18:02 »
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For me it is still not working using Firefox. Internet Explorer works fine though.

Yep, me too.  IE works but not FF.

dbvirago

« Reply #11 on: December 16, 2009, 18:36 »
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Odd. Thought it was me. I couldn't see it on IE8, but could on another computer running win2k and ie6. I then tried the UK site and it loaded on IE8 and after that it worked fine.

« Reply #12 on: December 16, 2009, 19:02 »
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somebody should report this to them.

dbvirago

« Reply #13 on: December 16, 2009, 19:37 »
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Just happened again. I couldn't get to http://www.fotolia.com/, but I could go to http://en.fotolia.com/ and after that http://www.fotolia.com/

To answer Peter, reporting tech problems to Fotolia isn't something that has been a pleasant experience in the past. They can figure out their own problems


 

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