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Microstock Footage Forum => General - Stock Video => Topic started by: dragonblade on June 19, 2025, 02:54

Title: "Unsupported file" error for video exported from Sony software
Post by: dragonblade on June 19, 2025, 02:54
So I exported a video from Sony Movie Studio and uploaded it to SS. I was also planning to upload the same file to AS and P5 but I got an "unsupported file" error on SS. And this has me puzzled. It's an mp4 video and has a frame rate of 25fps. According to VLC, it has the h264 codec and it's also an MPEG-4 video. And apparently, both SS and AS accept MPEG-4 videos. The codec information in VLC also mentions AVC (part 10) and avc1. I thought that surely, a video with those specs would be acceptable but I don't know much about AVC. Would anyone have any ideas on why I'm get an "unsupported file" error for this video file on SS?
Title: Re: "Unsupported file" error for video exported from Sony software
Post by: stoker2014 on June 19, 2025, 03:34
I may have ideas, I have a lot of such ideas. But I have a question for you, are you one of those who put pluses under offensive posts addressed to me from a Russian troll nicknamed zeljkok?
Title: Re: "Unsupported file" error for video exported from Sony software
Post by: Pacesetter on June 19, 2025, 03:38
I may have ideas, I have a lot of such ideas. But I have a question for you, are you one of those who put pluses under offensive posts addressed to me from a Russian troll nicknamed zeljkok?

Nobody has to answer you with this irrelevant pathetic question. 
Title: Re: "Unsupported file" error for video exported from Sony software
Post by: stoker2014 on June 19, 2025, 03:48
I may have ideas, I have a lot of such ideas. But I have a question for you, are you one of those who put pluses under offensive posts addressed to me from a Russian troll nicknamed zeljkok?

Nobody has to answer you with this irrelevant pathetic question.
+100
Yes, all this looks extremely cowardly and mean on the part of those people. But you should understand that I am also not obliged to answer questions that I may know the answers to. Given the huge number of enemies, I am not sure that my altruism on the forum is appropriate.
 ;D ;D ;D
Title: Re: "Unsupported file" error for video exported from Sony software
Post by: dragonblade on June 19, 2025, 04:42
I may have ideas, I have a lot of such ideas. But I have a question for you, are you one of those who put pluses under offensive posts addressed to me from a Russian troll nicknamed zeljkok?

I have absolutely no idea what you're talking about.

I hope that I can get a proper answer to my query from someone.