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Author Topic: Clipcanvas shutting down?  (Read 22756 times)

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« Reply #25 on: January 17, 2014, 18:07 »
0
Clipcanvas is dead!
Not just for me! As I see here, also other contributors have problems with them too.
No sales and what is more said, no payout.
No support as well.


KB

« Reply #26 on: January 17, 2014, 19:57 »
0
Clipcanvas is dead!
Not just for me! As I see here, also other contributors have problems with them too.
No sales and what is more said, no payout.
No support as well.
I can't disagree about the lack of sales, as I still haven't reached payout so can't even comment on payout problems.

But my personal experience with support has been great. They have always gotten back to me very fast -- usually the same day, but by the next day at the latest. They've always been very helpful with their responses, too.

I was really hoping that sales would begin to pick up, and would be sad to see them shut down (not to mention, not happy about losing almost 50 Euros!). I hope they can survive.

« Reply #27 on: January 17, 2014, 23:39 »
0
KB, I am talking about present time, not what was in the past.
I agree with You about support, but it was so months ago.
And now, zero, null, nada...

« Reply #28 on: January 18, 2014, 01:12 »
+2
Haven't had a need to talk to support recently so I don't know about that but we are still making sales and just had our monthly payout a couple days ago.

« Reply #29 on: January 18, 2014, 09:12 »
0
KB, I am talking about present time, not what was in the past.
I agree with You about support, but it was so months ago.
And now, zero, null, nada...

Yea, I've sent them two emails trying to sign up. Guess I have my answer.

KB

« Reply #30 on: January 18, 2014, 10:58 »
0
KB, I am talking about present time, not what was in the past.
I agree with You about support, but it was so months ago.
And now, zero, null, nada...
That's very disappointing to hear. I hope it turns out to be something innocent like the main support personnel were out with the flu (I think there was only 1 or possibly 2 people I ever corresponded with). But it doesn't sound good at the moment.  :(

« Reply #31 on: January 21, 2014, 02:37 »
+2
It would be nice if they could give us some sort of updateall this negativity is not doing their business any good.

« Reply #32 on: January 21, 2014, 04:39 »
0
It would be nice if they could give us some sort of updateall this negativity is not doing their business any good.

Revostock, for example, is having an hard time too, but at least they let us know what's going on...

« Reply #33 on: January 21, 2014, 09:06 »
0
I'm starting uploading on Revostock right these days. What's wrong with them?

« Reply #34 on: January 21, 2014, 09:50 »
0
They have some financial troubles: http://www.revostock.com/ProducerNews-Empty.html

 :(


edit: you need to log in to see this page...

« Reply #35 on: January 21, 2014, 09:59 »
0
I'm am logged in but it switches automatically to the home page. Maybe they erased it
Would you mind to copy and paste the content?

« Reply #36 on: January 21, 2014, 10:14 »
0
Just log in and then go on --> Producer tools --> Producer news

There are a few posts, so I can't paste everything...

« Reply #37 on: January 21, 2014, 13:47 »
0
Thank you Gigidread. I don't have that tab. Probably it hasn't beeing eanbled yet in my account. I'm uploading but still not approved footage in there.
It will come.

« Reply #38 on: January 29, 2014, 09:49 »
0
My last payout was on 15Oct2013, since then no activity, 60 files pending for review since Sept 2013. I have just deactivated more then 500 files. Hopefully they will pay the last invoice ...

« Reply #39 on: January 29, 2014, 10:46 »
0
How did you wait to the last payment?

« Reply #40 on: January 29, 2014, 11:34 »
+1
For me it's slow in payment and review but it's alive, better than Revo. In fact, for the review i had to write to them after a few months, they profusely sorry and approve right away. Looks like it happens again now. For the payment it become a norm of about 2-3 months delay, but they sell and they pay. Recent sales are pretty good thanks to price increase. I do get newsletter occasionally. I think they are really nice people and just having technical issues. I would continue to support them.

KB

« Reply #41 on: January 29, 2014, 11:57 »
0
CC is a bit funny with reviews. I don't think I've ever had a batch reviewed without contacting them to ask for a review after several weeks of waiting (they seem to be extremely tolerant of such requests). That usually results in a review within 24 hours. Weird.

« Reply #42 on: January 30, 2014, 10:09 »
0
Regarding ClipCanvas, I've had over 80 footage clips in Pending since September. Support emails not answered. Facebook page not updated in months. I did get three sales in January though we'll see if the money comes. I will be disappointed if the close - they have been a steady seller for me (for a small site)...

« Reply #43 on: February 04, 2014, 03:04 »
+3
They haven't replied to my mails requesting inspection for months now and they haven't replied to my mails asking for an update on the status of Clipcanvas. So I decided to remove my portfolio from Clipcanvas (it wasn't a big seller for me anyway). I can understand that you're behind on inspecting files or replying e-mails, but not communicating at all is unacceptable. 

« Reply #44 on: February 04, 2014, 04:27 »
+1
Well if they are breathing, they can kiss me goodbye. Any agency that treats contributors, both current and prospective, this way isn't worth the time and hassle. They are clearly under funded, under staffed and not positioned for growth. Who wants to be associated with a company like that? Sccccrrrraaatttttccchhhhhhed off my list.

« Reply #45 on: February 13, 2014, 07:25 »
0
Hey guys!

Let's do a flash mob. I changed my public name from "edvideo74" to "edvideo74whynopayouts". Do the same!)

I don't think it will help, but we must say something.

=)

stockphoto-images.com

« Reply #46 on: February 13, 2014, 09:31 »
0
I started a thread today about this issue:

I requested payment in December 2013 and still waiting for payout.

Multiple support requests resulted in: no answer  >:(

At least an answer would be in order...

« Reply #47 on: February 13, 2014, 12:27 »
0
Again, CC is dead.
Simple as that.

Benozaur

« Reply #48 on: February 13, 2014, 15:00 »
0
I had some clips pending approval since August last year and sent them an email with a link to this thread. It took a day but I got a reply, all my pending clips reviewed and approved with a hearty apology...

KB

« Reply #49 on: February 13, 2014, 17:52 »
0
Again, CC is dead.
Simple as that.
I had my first sale in several months a few weeks back.

I'm still hoping they make it, somehow.


 

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