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Author Topic: ClipDealer review time?  (Read 3753 times)

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« on: January 14, 2013, 05:34 »
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I joined ClipDealer last year and uploaded 4 videos as a starter, on the 6th December - they're still sitting in the "Uploads" queue, awaiting inspection.  That's well over a month now.

I realise it's been Christmas and New Year, but even so, it seems a long time; is this normal for them?  Is there something else I need to do?


« Reply #1 on: January 14, 2013, 05:36 »
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I joined ClipDealer last year and uploaded 4 videos as a starter, on the 6th December - they're still sitting in the "Uploads" queue, awaiting inspection.  That's well over a month now.

I realise it's been Christmas and New Year, but even so, it seems a long time; is this normal for them?  Is there something else I need to do?

I suggest you send a note to support. That's what I did when my files weren't getting reviewed and it got results pretty quickly. Just be polite and sweet.

« Reply #2 on: January 14, 2013, 05:44 »
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It happens that images get stuck for unknown reason. Last week I found out that I have few images in approval queue since last June...
It already happened in past so I (as shiyali wrote) - sent a note to support and they were approved same day.

« Reply #3 on: January 14, 2013, 06:12 »
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OK, thanks for that;  I'll send them a note and see what happens...

« Reply #4 on: January 28, 2013, 19:20 »
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I'm having a lot of problems with clipdealer, they don't answer my emails which I've sent to support, I've had a video which got lost in the queue so i re-uploaded it and support approved it, then about a month after it reappeared so i asked for it to be deleted and they don't answer me. Furthermore the uploads are taking forever to get approved (month+) and they are not generating thumbnails.

I might give up on these guys, they have been around for a while but i get the feeling that they aren't interested anymore. Hope I'm wrong.

« Reply #5 on: January 29, 2013, 04:38 »
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Yeah I'm having the same problems as you....I think they have a problem with their FTP. I had to re-upload a batch of videos because no thumbnails were showing.

« Reply #6 on: January 29, 2013, 05:18 »
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Same problems here. And I also think they do not longer care that much. I think they are running the place at half power and see if it works out the next one or two years.
Anyway I thought of dropping them but then today an encouraging 30+ sale came in so I made the decision I will continue to mass upload every 2 month or so when I have nothing better to do and lots of free time

« Reply #7 on: January 29, 2013, 05:25 »
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Well, a lady by the name of Melanie responded very quickly when I emailed them regarding my OP, and the clips were checked immediately, and made available - but since then I've uploaded more and, as you say, still waiting, and some with no thumbnail.

I don't know.  Melanie did apologise and said they were very busy.  I'm not giving up on them just yet.


 

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