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Microstock Footage Forum => General - Stock Video => Topic started by: rod-09 on November 18, 2015, 06:36

Title: Fotolia review team sucks!
Post by: rod-09 on November 18, 2015, 06:36
Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!

This is my first experience on Fotolia and I don't think I'll stay anylonger in there...

Anyone with same problem here?

cheers

Title: Re: Fotolia review team sucks!
Post by: anathaya on November 18, 2015, 06:47
What are the reasons for rejections?
Similars? Technical problems?
Title: Re: Fotolia review team sucks!
Post by: alijaber on November 18, 2015, 09:48
Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!

This is my first experience on Fotolia and I don't think I'll stay anylonger in there...

Anyone with same problem here?

cheers

for me their acceptance rate was high, but I didn't upload any content for several months now. Be aware that video wise income is really low, far behind SS, P5 or VB. I kept my port there to see if Adobe will boost video sales or not when Adobe Stock adopt video.
Title: Re: Fotolia review team sucks!
Post by: rod-09 on November 18, 2015, 10:01
anathaya;

All sorts of reasons like intellectual property, quality, too similiar, etc... but I don't agree with 90% of those reasons.

alijaber;

Thanks for the tip :).  I've heard that adobe stock has been working well with videos and that is why I have uploaded some of my files. I'll wait and see...

cheers

 
Title: Re: Fotolia review team sucks!
Post by: Pablito on November 18, 2015, 10:12
Alijaber:

If you don't mind sharing, could I ask you how much one gets for clips on FT?

Presumably there's an 4K/HD/SD price - are most sales at HD?

Cheers
Title: Re: Fotolia review team sucks!
Post by: VB inc on November 18, 2015, 10:32
I also have been getting some ridiculous rejections as of lately as i start to upload there. I think the review teams are very inconsistent in handling the way they review files. My files are vector files. Most of my work i either sketch off the top of my head or sketch of something i watch online or through tv. I then refine my sketch when i vector it going through another transformation process as to make it 100% my creation. I attach these sketches as proof in the model release form section. I still get the weird need model/property release things for these things i made up.

It is annoying when you select your best of the bunch that has been selling at other agencies and get generic rejection notices. It seriously dampens your mood to keep uploading your good work there in my opinion. I dare hope not that these reviewers are my competitors at the library and is just trying to keep my stuff out.
Title: Re: Fotolia review team sucks!
Post by: gcrook on November 18, 2015, 11:05
Was wondering about commissions too.I have uploaded some test clips and opted out of DPC and subscriptions (didn't they recently say though that video will not be offered for subs?)
Also they accept 4K but hey have not put a price yet.4K and UHD files show as extended licences for 200credits.What's up with that?
Title: Re: Fotolia review team sucks!
Post by: ACS on November 18, 2015, 11:09
Last week I sold my first HD video file there for 25 USD. This was my share. I usually get 22 USD for my sales in SS.
Title: Re: Fotolia review team sucks!
Post by: Zero Talent on November 18, 2015, 11:11
Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!

This is my first experience on Fotolia and I don't think I'll stay anylonger in there...

Anyone with same problem here?

cheers

for me their acceptance rate was high, but I didn't upload any content for several months now. Be aware that video wise income is really low, far behind SS, P5 or VB. I kept my port there to see if Adobe will boost video sales or not when Adobe Stock adopt video.

Not true. I regularly get $25 for an HD clip. That's slightly better than what I get from a standard SS sale ($20-$23)

Sent from my SM-N910T using Tapatalk
Title: Re: Fotolia review team sucks!
Post by: click_click on November 18, 2015, 11:14
Was wondering about commissions too.I have uploaded some test clips and opted out of DPC and subscriptions (didn't they recently say though that video will not be offered for subs?)
Also they accept 4K but hey have not put a price yet.4K and UHD files show as extended licences for 200credits.What's up with that?
4K pricing right now appears to be 200 credits (the same as the Extended License). Supposedly footage will be included in the Adobe Stock programm (soon?).
Curious to see how this will affect sales.

For the moment the site doesn't seem to be optimized for displaying/selling 4K content (no dedicated search option and pricing information). However they do accept 4K.
Title: Re: Fotolia review team sucks!
Post by: etudiante_rapide on November 18, 2015, 11:42
Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!


if they are selling like hotcakes on ss ,etc why do you want to cannibalize your image further???
ss sales are based on dls, the more dls you get from that image, the more likely more sales come
due to its placement based on performance.
if you continue to cannibalize your sellers of ss to spread thinly to give more agencies,
you will kill your golden goose with ss.
moreover, why put yourself through the abuse of reviewers rejecting your work?
give them works that are not selling, not works that are selling for you.
Title: Re: Fotolia review team sucks!
Post by: alijaber on November 18, 2015, 11:45
Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!

This is my first experience on Fotolia and I don't think I'll stay anylonger in there...

Anyone with same problem here?

cheers

for me their acceptance rate was high, but I didn't upload any content for several months now. Be aware that video wise income is really low, far behind SS, P5 or VB. I kept my port there to see if Adobe will boost video sales or not when Adobe Stock adopt video.

Not true. I regularly get $25 for an HD clip. That's slightly better than what I get from a standard SS sale ($20-$23)

Sent from my SM-N910T using Tapatalk

I meant the number of sales per month..
Title: Re: Fotolia review team sucks!
Post by: Zero Talent on November 18, 2015, 11:49


Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!

This is my first experience on Fotolia and I don't think I'll stay anylonger in there...

Anyone with same problem here?

cheers

for me their acceptance rate was high, but I didn't upload any content for several months now. Be aware that video wise income is really low, far behind SS, P5 or VB. I kept my port there to see if Adobe will boost video sales or not when Adobe Stock adopt video.

Not true. I regularly get $25 for an HD clip. That's slightly better than what I get from a standard SS sale ($20-$23)

Sent from my SM-N910T using Tapatalk

I meant the number of sales per month..

Ok, volume wise, you are right.
FT can do more about marketing their video collection, indeed.

Sent from my SM-N910T using Tapatalk

Title: Re: Fotolia review team sucks!
Post by: VB inc on November 18, 2015, 13:05
Hello,

I have just started with Fotolia because of the "Adobe thing" and I have uploaded some of my best footage in there.
The problem is that they keep rejecting lots of them for no reason. Even some animation backgrounds have been refused.

They say that the review team works separtely from the Fotolia team and they cannot explain the reasons that footage is rejected.

Many of these rejected files are selling a lot in websites like Shutterstock, Pond5 and VideoBlocks. No problem at all!


if they are selling like hotcakes on ss ,etc why do you want to cannibalize your image further???
ss sales are based on dls, the more dls you get from that image, the more likely more sales come
due to its placement based on performance.
if you continue to cannibalize your sellers of ss to spread thinly to give more agencies,
you will kill your golden goose with ss.
moreover, why put yourself through the abuse of reviewers rejecting your work?
give them works that are not selling, not works that are selling for you.

SS is an non exclusive agency. If a buyer is at SS I don't think the buyer will be shopping at FT or any other agency so why limit your sales by only leaving that hot seller to an agency that isn't even exclusive?  ???
Title: Re: Fotolia review team sucks!
Post by: helloitsme on November 18, 2015, 13:10
anathaya;

All sorts of reasons like intellectual property, quality, too similiar, etc... but I don't agree with 90% of those reasons.

alijaber;

Thanks for the tip :).  I've heard that adobe stock has been working well with videos and that is why I have uploaded some of my files. I'll wait and see...

cheers


Every agency's review standard is different.  You just need to move on.  It's a waste of time to try to fight.
Title: Re: Fotolia review team sucks!
Post by: gcrook on November 18, 2015, 16:34
Feedback on video royalties sounds about right,as long as there aren't subscriptions (are there?)
But FT is not attractive to video buyers that's for sure.They must be the only agency that plays back clips at dropped framerate.I wouldn't buy stock from them if i had to evaluate motion and rhythm of a clip which is pretty much what video is all about.
They said they are in the process of changing their video encoding systems, whatever that means for playback or accepted formats, (prores is bugged) .
Title: Re: Fotolia review team sucks!
Post by: chuckcars on November 18, 2015, 17:18
Hi, Rod. My sentiments exactly. Thanks for starting this thread.
Title: Re: Fotolia review team sucks!
Post by: alijaber on November 19, 2015, 02:41
Alijaber:

If you don't mind sharing, could I ask you how much one gets for clips on FT?

Presumably there's an 4K/HD/SD price - are most sales at HD?

Cheers

I don't have any 4K clips. Looking at my sales there: almost half are HD, others are HD720, M, S

Prices:
HD, HD720, M, S : 75, 60, 30, 12 credits (dollars). You got 30%

Title: Re: Fotolia review team sucks!
Post by: Pablito on November 19, 2015, 04:49
Thanks for that - pricing looks on a par with SS
Title: Re: Fotolia review team sucks!
Post by: rod-09 on November 19, 2015, 12:20
For those who are interested, This is their answer for my questions;

Thank you for your e-mail.

Please note that all the files are reviewed by our selection team. Also note that the selection team is a separate department, and unfortunately we have no influence on their decision.

The main criteria for validation or rejection are: the quality of the image/video, the technical requirements, an incomplete or invalid model release form, the similarity to existing Fotolia photographs and the image's/video's sale potential.

Also note that our search engine works with single words. Compound word phrases entered as keywords are not valid, and this is one of the other main reasons of rejections.

We know that it can be difficult to have an image or video rejected but please bear with us.

We encourage you to please continue uploading more images and videos Online for review.

Kind regards,
Title: Re: Fotolia review team sucks!
Post by: VB inc on November 19, 2015, 13:22
For those who are interested, This is their answer for my questions;

Thank you for your e-mail.

Please note that all the files are reviewed by our selection team. Also note that the selection team is a separate department, and unfortunately we have no influence on their decision.

The main criteria for validation or rejection are: the quality of the image/video, the technical requirements, an incomplete or invalid model release form, the similarity to existing Fotolia photographs and the image's/video's sale potential.

Also note that our search engine works with single words. Compound word phrases entered as keywords are not valid, and this is one of the other main reasons of rejections.

We know that it can be difficult to have an image or video rejected but please bear with us.

We encourage you to please continue uploading more images and videos Online for review.

Kind regards,

Bolded by me above. I have to go back to my rejected files and see if i have any of those now.
Title: Re: Fotolia review team sucks!
Post by: chuckcars on November 19, 2015, 13:36
Now we are getting somewhere. At least you received an answer. Ill go do the same. What is screwy is their catch-all replies are nonsense in so many cases. 
Title: Re: Fotolia review team sucks!
Post by: rod-09 on November 19, 2015, 14:18
hey VB inc,

It got me into my mind when I saw that, but I went back to correct some keywords on some rejected files, but It didn't change anything :(

Let me know if it changes for you...
Title: Re: Fotolia review team sucks!
Post by: MatHayward on November 19, 2015, 15:10
Regarding compound keywords:

Combo words that are OK and will be indexed as keywords are those that are written like that naturally. For example: close up, New York, Empire State Building, Golden Gate Bridge, etc.

You cannot put beautiful girl as one keyword, or sweet chocolate, etc.

I hope this adds some clarity to your discussion.

-Mat
Title: Re: Fotolia review team sucks!
Post by: marthamarks on November 19, 2015, 17:38
Regarding compound keywords:

Combo words that are OK and will be indexed as keywords are those that are written like that naturally. For example: close up, New York, Empire State Building, Golden Gate Bridge, etc.

You cannot put beautiful girl as one keyword, or sweet chocolate, etc.

I hope this adds some clarity to your discussion.

-Mat

That does help, Mat. Thanks!
Title: Re: Fotolia review team sucks!
Post by: scrub on November 30, 2015, 16:02
Absolutely agree.

They are totally ridiculous in that regard. I have a feeling they're using editors who have experience with photography only and are applying those criteria to video footage, which is utterly moronic.

I've got 20 years experience in video and film editing, and their reasons for rejection are beyond words, showing absolutely no knowledge of the subject, no sense of how footage is used in editing or what makes it potentially useful or not.

I sent them some of my best selling material recently, animations of starfields in three versions, one is straight, one is spinning left and one is spinning right. And they reject 2 of those for being "too similar". Do I need to say more?

I sent them some of my best night time, low light wild animal footage (sells regularly on SS and P5) and they reject it for being "grainy".

Anyone who has spent even a couple of days working in professional video editing needs no further clarification or examples.

Those people are idiots. Even after I complained and even got an apology from staff (kudos), the next batch of uploads got butchered even more and with even more ridiculous reasons for rejection.

Needless to say, I've given up on them. My upload capacity is limited and coupled with extra hassle of preparing weighted keywords (!) they're simply not worth the bother - I've got plenty of other agencies to upload to in my off-time. Until their editorial policy vis-a-vis footage changes, they're simply not worth the bother of any professional stock footage producer. Frankly, it is bordering on insulting. A pity.
Title: Re: Fotolia review team sucks!
Post by: gcrook on November 30, 2015, 16:22
Same experience here unfortunately.
Regarding the "too similar" rejections they fail to understand that video variations (colour, frame, crop,motion etc) should not be treated like stills.

I dont know if i should tag the rest of my collection or bother to resubmit some rejections (i've had a high acceptance number overall) but some of these rejections were totally ridiculous.
Plus i can't see how can buyers be attracted to them.Clips previews take ages to load (especially those who originate from 4K) and play in dropped framerate.
How can someone judge and evaluate stock video based on this horrible system?

On the plus side their review is propably the fastest that i know of.
Well, if that's a plus given the circumstances...