MicrostockGroup Sponsors


Author Topic: Motion Elements uploading problem  (Read 3267 times)

0 Members and 1 Guest are viewing this topic.

« on: December 21, 2015, 23:12 »
0
I uploaded videos to ME over the weekend and the uploader took all 40 files and renamed them with the same name as the first file in the upload. This made applying my CSV file impossible. I deleted all the files and tried again in smaller sets a few times. Now, each time it only uploads half the files and still renames them with the name of the first file.

Has anybody else uploaded over the last week? Did you have any problems? Everything worked fine on my last upload about 2 weeks ago.


« Reply #1 on: December 22, 2015, 04:09 »
+1
Yes, FTP stopped working for me a few months ago. Support asked me to switch to HTTP upload which was ok for me. Everything worked.

Since a couple days I cannot seem to upload anything anymore via HTTP either.

Writing them now.
« Last Edit: December 22, 2015, 04:13 by click_click »

« Reply #2 on: December 22, 2015, 08:33 »
+1
Yes, FTP stopped working for me a few months ago. Support asked me to switch to HTTP upload which was ok for me. Everything worked.

Since a couple days I cannot seem to upload anything anymore via HTTP either.

Writing them now.

FTP works again but you have to use their new brick ftp address. Just go to their instructions on dtp and get a new password but use the brick ftp host and not the other four. I just uploaded 50 or so videos that way and it worked fine. Had all kinds of problems with the old one. They replied to me suggesting I do that.

The http method sucks because it won't upload when my computer goes to sleep.

« Reply #3 on: December 22, 2015, 21:45 »
0
Thanks. everything seems sorted now.

I sent them a message yesterday lunch time and had a few e-mail exchanges to answer queries their engineers had and they had the problem fixed by 5 pm. Excellent contributor support.

« Reply #4 on: December 23, 2015, 03:36 »
0
Yes, I received a response as well. Everything is sorted.


 

Related Topics

  Subject / Started by Replies Last post
2 Replies
2604 Views
Last post September 04, 2014, 23:11
by images
6 Replies
8083 Views
Last post January 10, 2015, 15:23
by helloitsme
Motion Elements

Started by Rinderart General - Stock Video

6 Replies
7013 Views
Last post February 10, 2015, 09:01
by Mantis
0 Replies
1787 Views
Last post September 23, 2015, 01:54
by images
2 Replies
4204 Views
Last post October 27, 2015, 22:06
by images

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors

3100 Posing Cards Bundle