MicrostockGroup
Microstock Photography Forum - General => Image Sleuth => Topic started by: Justanotherphotographer on July 03, 2019, 06:38
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It's been a few years since I had to report a theft on SS. Anyone who has done it more recently; is there an email for contributors to report or do I have to fill out a full DMCA? Thanks for any guidance!
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https://www.shutterstock.com/contributorsupport/articles/en_US/kbat02/How-do-I-report-copyright-infringement?q=Copyright+theft&l=en_US&fs=Search&pn=1 (https://www.shutterstock.com/contributorsupport/articles/en_US/kbat02/How-do-I-report-copyright-infringement?q=Copyright+theft&l=en_US&fs=Search&pn=1)
They make it really simple and appear to be keen that people get nicked material removed ;-). Or maybe not.
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It's been a few years since I had to report a theft on SS. Anyone who has done it more recently; is there an email for contributors to report or do I have to fill out a full DMCA? Thanks for any guidance!
The last one I reported was in January and I went through their contact system and it wasn't sorted, it's only when you go direct to [email protected] you get things done.
They like the DMCA procedure, but as you can see by the following response to my grievance they can sort it without.
"Please be advised that upon receipt of the above-referenced correspondence, the image(s) referred to therein was removed from the Shutterstock website.
Please be advised that Shutterstock relies upon the integrity of its contributors, all of whom warrant and represent to us that their images will not infringe the rights of any third parties. Moreover, Shutterstock is a "service provider" as such term is defined by the U.S. Digital Millennium Copyright Act ("DMCA"). As a service provider, Shutterstock will remove any image identified in a proper DMCA take down notice.
Though your correspondence did not adhere to the strict statutory requirements of the DMCA, we elected to treat it as a proper notice and expeditiously removed the image(s) in question.
IP Team
Shutterstock, Inc."
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Email doesn't work anymore. If you file an infringement claim from the support page, they will ask you to submit a DMCA takedown notice.
So the only thing you can do is file a DMCA takedown request, otherwise they won't do anything.