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Messages - Danybot

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Adobe Stock / Re: Adobe Terms
« on: April 07, 2019, 16:21 »
Further on the issue of tax on Canadians, it appears that royalty payments are exempt from GST/HST:  https://www.sfu.ca/finance/departments/payments/tax-compliance/hst/hst-atoz-list.html

Adobe Canada should be issuing T5 slips to Canadians to report the royalty payments (I remember that istockphoto used to do this when they were located in Canada before becoming part of Getty).

Adobe Stock / Re: Adobe Terms
« on: April 07, 2019, 16:16 »
I don't think Canada withholds  (and note the word "think", I'm not sure).  They are probably doing non-U.S. photographers a service by paying through a Canadian company.  Remember that the IRS didn't get the bright idea to withhold until sometime in the last few years/decade.  [Question - does Canstock withhold, they are Canadian and did the original Istock withhold?]

But.... they do have to issue documents to Canadian residents.  Has anyone received those?

AND - if this contract went into effect on that date (without looking it up June 2018)..... they should not have collected taxes on International photographers since that date.  Some non-treaty countries had 20- 30 - 40% withholding rates!  If that's what I understand from above, and the contract was retroactive, Adobe better set it right.

9.1. Relationship. If you reside in the United States, your relationship is with Adobe Systems Incorporated, a United States company. If you reside outside of the United States, your relationship is with Adobe Canada Services Corporation, a Canadian company. 

Your guess is correct.  Royalties are exempt from Canadian withholding tax "if the payment is made on, or for, a copyright for the production or reproduction of any literary, dramatic, musical, or artistic work."


Adobe Stock / Re: Adobe Terms
« on: April 03, 2019, 18:11 »
9.1. Relationship. If you reside in the United States, your relationship is with Adobe Systems Incorporated, a United States company. If you reside outside of the United States, your relationship is with Adobe Canada Services Corporation, a Canadian company.

.. now this is interesting... if we got our royalties with deduction, will someone from Adobe explain exact meaning of this...

I can answer your because answer is pretty straightforward.

Did you ever get 1042-s forms?


Now read this (just first 8 words)


That does not explain it at all.  It sounds like Adobe has a subsidiary that is incorporated in Canada, and all payments to non-US photographers are from the Canadian company.  That means the recipients should all be filling out Canadian tax forms, not US tax forms.

Adobe Stock / Re: Adobe Terms
« on: April 02, 2019, 20:51 »

And 9.1.  As a Canadian - has this always been the case?  Does a Canadian Company pay me and how do I receive a T-5?

9.1. Relationship. If you reside in the United States, your relationship is with Adobe Systems Incorporated, a United States company. If you reside outside of the United States, your relationship is with Adobe Canada Services Corporation, a Canadian company.

Payment has been from Adobe Canada for the past couple of years.  I'm registered for HST in Canada, and I suspect that I should be collecting HST from them.  I wrote to them last year to ask about it, but they never responded.

Pond5 / Re: Pond5 login
« on: March 19, 2019, 17:53 »
Thank you.  I was already aware of the existence of a spam folder.   Even if I hadn't been, Pond5 automatically tells you to look in it when you say you have forgotten your password.  Nada nada nada.

Pond5 / Re: Pond5 login
« on: March 18, 2019, 21:56 »
They never sent me an e-mail about the problem.  I had to come to this forum to learn about it.

I contacted support, and they just replied telling me to enter "forgot password."
I have entered a "forgot password" request a few times.  It promises that a reset link will be sent, but it never comes. 

I wonder if this affects customers also, or just us lowly contributors?

Remind me never to complain about Getty again :)

Adobe Stock / Re: Problem with Dashboard Changes
« on: January 24, 2019, 18:43 »
Thanks Mat.

Is there any way to get it to stay on "activity" as the default?  It always seems to revert to "top earners."

Adobe Stock / Re: lack of a search feature
« on: November 14, 2018, 22:52 »
This came up in Reply #52 in the other thread with Mat Hayward, http://www.microstockgroup.com/fotolia-com/important-fotolia-announcement/50/

Mat agrees that having a search feature is very important and he has sent a request for it to their development team.

I only "synced" to adobe because I was forced to. I liked the fotolia interface much better.

For instance, how do you search and delete an old file to replace ?

You can't you have to wade thru all the images :(

It is a very poor interface

iStockPhoto.com / Re: accepted but not "published"?
« on: October 24, 2018, 21:22 »
Yes, I have contacted them now.  It appears that this is a known problem.  When you go to the "contact" page, they have a ready-made form for "accepted but not published."  They just ask you to fill in the file IDs. 

One would think that with modern computer software that kind of thing should not happen.

iStockPhoto.com / accepted but not "published"?
« on: October 22, 2018, 22:29 »
A peculiar thing has happened.   Two of my photos that were marked as accepted about a week ago have not shown up in my portfolio.  I notice now that the typical notation is accepted/published, while these two languish with just "accepted" beside them.

Has anybody else encountered this? 

Pond5 / Re: Is it worth it to upload photographs to Pond5?
« on: October 02, 2018, 21:31 »
It's been slow but picking up a bit recently, and shows promise.  I've had some big sales, with one about $15 and one over $70, and that's net.

Dreamstime.com / Re: Big Four question for Leaf
« on: September 22, 2018, 11:23 »
Actually, that's not very convenient.   You have to scroll way down to find a popular site like Shutterstock with 50,000 posts, tucked in among others with just a few hundred.   The forums with most posts should still be at the top.

Shutterstock.com / Re: Understanding Editorial /commercial
« on: July 05, 2018, 17:29 »
It depends on the inspector.  Sometimes they are quite inconsistent.

If the description is less than 10 words, they give you a snide comment "Oops, your description only has 5 words!"

Don't they know a picture is worth 1000 words?  Occasionally, a photo will need some clarification, but most of the time a good stock photo's content will be obvious from looking at it.  Shutterstock, which sells far better than Dreamstime, doesn't even ask for a separate title and description except for editorial photos.

Same here. 

Shutterstock.com / File transfer error when uploading
« on: May 17, 2018, 18:42 »
Recently in each batch uploaded, I have been getting one or two files with a "file transfer error," where I am asked to resubmit.  I never had this until about two weeks ago.   Is this happening to others, or is there some problem with my browser or connection?

iStockPhoto.com / Re: Does Login to Istock or ESP Work
« on: April 25, 2018, 23:03 »
Clearing cookies doesn't help.  Had to switch from Chrome to IE. 

Dreamstime.com / Re: Images with no downloads
« on: March 06, 2018, 21:42 »
It's hard to make any predictions with DT, as sales volumes generally have been weak for the past few years.   I just had a rare EL sale, and it was an image that hadn't sold at all for two years before that.

Dreamstime.com / Re: DT Views - Newbie Question
« on: October 28, 2017, 20:51 »
Another thing to keep in mind is that each site is somewhat different.  I find that DT is not as good for selling generic RF stock photos, but does tolerably well for editorial and travel shots.

It is number 4 for me, out of 6 I contribute to.   It is also the easiest to upload to, so I don't mind giving them everything I have.   They also have the easiest acceptance policy, so I have about 2800 there, compared to about 2000 at SS. 

Adobe Stock / Subtle hint to move to Adobe Stock?
« on: August 28, 2017, 19:19 »
They haven't put a captcha on the Adobe site.  It was getting to be enough of a nuisance that I stopped using the Fotolia version.

Yesterday I received four rejection messages in a row saying that my files were rejected for an "Exposure Issue."  I thought this was odd, as the files looked fine to me (and had been accepted at other agencies).  However, today I looked in my queue of files "waiting for moderation", and they are still  there.

Shutterstock.com / United States W8-BEN tax form
« on: April 14, 2017, 17:08 »
I'm a Canadian contributor who received a notice that my form had expired.  The new form is much more complicated than the old one (actually, just much longer -- most of it doesn't apply).   I found this page to be a very useful guide on what to fill out:


If you don't fill out this horrible form, US tax will be deducted from your revenue even though you live in a tax treaty country that exempts you from US tax.

iStockPhoto.com / Very detailed royalty report
« on: February 23, 2017, 22:41 »
ESP allowed me to download a detailed report of all my sales ( a text file that becomes a spreadsheet), including lots of info that was never available on the old iStock, such as the location of the purchaser.  However, one thing I couldn't find is anything that puts the report together with the actual photos.  It does have the title and number, so if I try hard enough I can figure out what's selling.  However, I have over 2000 photos there, and it would be nice to put this report together with the thumbnails.   I haven't installed Deep Meta. Does it help you do that?

iStockPhoto.com / Any way to find previous submissions?
« on: February 02, 2017, 19:18 »
I was able to submit a few photos, and the new interface is a bit nicer than the old one.   If there is a separate editorial category designation available, I could not see it.

There is a search box that's supposed to let you search by status.  However, I was not able to get it to show either the photos I just uploaded through ESP, or the ones I uploaded last week through the old iStock.

Adobe Stock / Re: 23 cent sales in January
« on: January 05, 2017, 18:19 »
The prices I'm getting today are back to normal.  Updating the tax form did fix the problem. 

I also had a green check mark beside mine.  That is just there from its original approval.  It doesn't mean that it hasn't expired.

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