MicrostockGroup Sponsors

Envato Elements

Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - HalfFull

Pages: [1] 2 3 4 5 6 ... 9
Would love to be able to see the live dls list that used to be on fotolia.  It just makes it easier to get a feel for what's selling and what's not.

+1 But, the biggest PITA at the moment is the constant requirement of re-entering date ranges and data types as the website at random times resets itself. I really hope they sort this out soon.

Good month, well above last January, only about $50 down from last month.

Adobe Stock / Re: Change to sales notification email
« on: March 12, 2019, 06:45 »
I prefer real time e-mail about a sale. I have open gmail all the time at home, and I see sale immediately without having to refresh page. Tjis once per day for previous day sucks.

I don't understand why every single MS site, insted of updating for the better, it always gets worse.

Bit disappointed with this as well.

Receiving an email telling me what I earned yesterday, which I already know from checking stats before heading to bed, isn't as useful as being told about sales as they happen. I guess it'll be something I'll just switch off as it's a little pointless, which I guess AS would be happy with as its a feature about reducing IT resources rather than being useful to contributors.

Adobe Stock / Re: Adobe Stock took my money away
« on: February 19, 2019, 08:38 »
love it how matt jumps on every thread with positive news, but when the crap hits the fan the replies become far and between., the 12.5% is worrying though, wonder how they are going to spin that.

Read post #52. I dont think Mat works in the accounting dept., either. Since he is a photographer himself, I am sure when he knows something, he will share it here. Dont shoot the messenger. Complain to Adobe support.
Delivering the "corporate" answer's simply his job. Not his fault for sure, but this doesn't help clarify things, either.

It doesnt even sound like accounting has a grasp on what went wrong, why would you expect Mat to be able to clarify things. At least he checks in. More than I can say for some of the others. Images being stolen massively on SS, not a peep from them.

I don't think anyone is having a go at Mat for this, we know he doesn't work for the accounting side of things. But, as a contributor representative he will be able to contact those that do know and, hopefully, he'll come back to us with what he finds out. This can take a bit of time. Maybe Mat will confirm he is waiting on additional information and will pass it on when he has it.

Adobe Stock / Re: Adobe Stock took my money away
« on: February 18, 2019, 15:10 »
Look only to the sales between 06.-13.02.2019 (no sale from 15.02. was affected!) ... and there only to the bigger ones (no standard credit sales) ... then click on the picture-ID - and voil: you see the real commission ... that's not really difficult!

It should be a little more obvious, I don't really want to click on several hundreds images just to find the ones affected. Some of the refunds for me were also only $2 or so it wouldn't be a case of just looking at the big sales.

Adobe Stock / Re: Adobe Stock took my money away
« on: February 18, 2019, 13:23 »
Where do you see these adjustments?
In my case, I can still see those high sales (over $300, over $130, etc), both on AS and FT sites....
Go to "credits" on Fotolia, then search for the respective sale. The image ID left besides the high/original amount is click-able and gets you to the sale's details. There you should see what's left.

Thanks for this. Sadly, it still doesn't explain which sales were affected for me. They show an amount that was deducted with a link "Invoice". This link is broken, just displays "Sorry, the page cannot be displayed for the moment". The deductions have also been taken off the 15th Feb, which is outside the 6h-13th time frame and there are no sales on the 15th that the deductions correspond to. This has resulted in my stats showing 30+ sales for a grand total of 1.49.

This just looks like they've attempted to correct the initial error with another error. Doesn't inspire confidence in the accounting systems. They shouldn't have taken anything off until they were confident they could correct it properly so contributors could clearly see what licences had been corrected and on the day it occurred. Now I just have stats that are going to look false in my accounting software.

Adobe Stock / Re: Adobe Stock took my money away
« on: February 18, 2019, 11:52 »
Well, my AS stats now say (for the Fri 15th) 30 sales for 1.49?!?!

This makes no sense what so ever. It's like they've just decided on an amount to deduct and taken it off a random day! That will certainly look odd on my accounts... It will look like I'm fiddling the tax man >:(

Adobe Stock / Re: Adobe Stock took my money away
« on: February 18, 2019, 10:45 »
I feel that I've been quite patient with AS / FT but that is wearing thin. It would seem they have now taken the majority of all my income from Friday the 15th now. This is outside of the 6-13th time frame and without warning or explanation.

I have also sent this concern directly to them... hopefully they'll confirm what they are up to!

Adobe Stock / Re: Adobe Stock took my money away
« on: February 15, 2019, 17:43 »
Some contributors received higher royalties than they were entitled to due to a technical error. Many of you received an email stating that the issue affected sales on February 12, but the correct time period was February 6 - 13. We have adjusted the royalties of the affected contributors and the current balance of available payout for all contributors is accurate on Adobe Stock and Fotolia. We sincerely apologize for any inconvenience this has caused.

We are actively working on addressing the Adobe Stock contributor portal to reflect any negative adjustments in the earnings details.

As soon as we have updated information we will share it with you.

Thanks for getting in touch Mat... appreciated the update!

Adobe Stock / Re: Adobe/Fotolia earnings falling since end january
« on: February 15, 2019, 12:26 »
It's been a very good start to the year. Best January ever, by some margin and heading towards a best February ever. I hope the % increase continues across the rest of the year.

Adobe Stock / Re: Adobe Stock took my money away
« on: February 15, 2019, 10:25 »
It would be nice if Mat could chip in and confirm the additional information will be issued so I can update my accounts records. These things can happen, nothings perfect but they should provide details of what they have taken back so we can keep our records straight.

Adobe Stock / Re: Adobe Stock took my money away
« on: February 15, 2019, 04:02 »
Is ok you are telling me there's some accounting problem and deduct some of the wrong earnings. But at least tell me how much was deducted, and which files.

I only had a small correction but it would have been nice to know the exact amount and which files in the email. Also, plain text with a link instantly screams Phising email to me. It didn't look official and I was ready to write it off.

I have a video that sells regularly on adobe stock/fototlia before it was taken over at 21 today i only got 13 for the same video...does anyone know if the commission has gone down?

No. they've been around for quite a while now. Often they are 720 rather than 1080 or, large package deals. Majority are still 21.

Hi All,

As some of you noticed there is now a direct link on the dashboard page to "view my statistics" that will bypass the contributor of the week landing page you find by clicking the Insights tab. As I understand it, the Insights page was designed to be more than just statistics and it's likely more will be added to that page as time goes on.

I don't know exactly when the site will remember the stat you last checked and leave that as your default however as mentioned previously, this will happen.

Another recent change that has been mentioned in MSG is the contributor position now found near the top of the dashboard page. This was a top request from many of you and was communicated as important information available only at Fotolia. You can use the drop down menu to see where you land in comparison to the entire contributor community for lifetime and weekly earnings.

I recognize the many people asking for views as they were on Fotolia. Just a reminder...those numbers you saw were only for views that happened at the Fotolia site. The data was incomplete and in my opinion not helpful as the majority of activity for some time now has been at Adobe Stock. This is a top-of-mind feature request and is not forgotten. I do not know if/when it will be added to Adobe Stock.

The other top feature request has been the ability to search within your portfolio on the dashboard page. I don't have an update on that either unfortunately. Just wanted to let you know I'm very aware of the need for this feature and am continuing to bring it up on a very regular basis.

I have noted all other feature requests in this thread and many/most are very important. I will most definitely keep you updated as news comes in.

-Mat Hayward

Thanks for the update Mat, much appreciated!

Adobe site is also unusable from mobile phones.

With the phone in portrait mode it doesn't show any of the links but if you turn the phone into landscape, all the links become available. This works fine for now but the CSS style sheet needs updating with regards to the responsive design layout for mobile devices. While Landscape works, the page width doesn't adjust to the size of the device and you have to scroll left to right etc. Or... they could put out a contributor app  ;D

Hey everyone...check out the top of the Dashboard page in the portal. There was an update today I think you will like.


Very nice addition, timeframe refreshes quickly too!

Do you know...

1. Whether it's possible for them to add the number of downloads alongside $'s for Top Sellers? It would be useful to know whether the $ was from one download or a dozen etc.
2. Swap "Contributor of the Week" for "My Statistics" as being the landing page when you click on "Insights". Don' really need to be looking at COTW that often compared to MS.
3. Number of views... is this something that is being considered?
4. Rather than exporting one set of statistics at a time, Downloads, $ etc is it possible to be able to create a report file that would combine $, DLs,Views as one csv file?
5. You mentioned in the as they were looking to automatically refresh when swapping from Earnings to Activity and Tope Sellers etc as well as it remembering what dates you had entered etc... is there a timeframe for that happening yet?

I've been using AS for submitting work etc for some time now and never had any issues with it... prefer it. I don't use the KW tools though as I managed everything inside C1Pro. Things like csv for footage etc works without issue as well so all in all, most things work well and just a little fine tuning required.

Cheers for your effort again Mat

Edit. Just spotted a link to "My Statistics" above the graph on the dashboard.... very useful. Don't know if this is new or whether I just didn't spot it before!

It's also annoying that it keeps pushing you to "Contributor of the week" first when you go to insights. It should go straight to the stats as that's what 99% of people want to see first.

What's annoying at the moment is they've shut FT down before they've transferred any of the ranking details over to AS.

I've been using the statistics (insights) page at AS for the last few weeks. It isn't bad, has plenty of positives but it is slow and missing a number of stats that are on FT, views and US/Non-US split. Hopefully they'll sort that out soon. It's been mentioned that the issues over the insights page not remembering what you input and changing back to a FT date range is being looked at.

Funnily, my main issue with the AS site is that it displays earnings in 's. Even though that is my currency, my head is used to seeing earnings in $'s . It would be handy if you could change the displayed currency while retaining 's for payment.

Thanks everyone for  you have provided. We have been discussing ways to make the portal more intuitive and as easy as possible to navigate and to get the information you want.
A top feature for years has been for the aggregate total of earnings for individual assets. With the new feature added we have provided that information but understand that as a result it created an extra navigation burden to you.

I want to keep you in the loop on what we are working on right now. In the not-too-distant future, when you navigate to the insights page and select a drop down option you will not have to click the "display statistics" button. The new data will automatically populate when you select the option you want. The display statistics button will remain a click requirement when you change the date range.

In addition, the system will remember what you last viewed and will set that as your default each time you visit the insights page. If you are looking at the current activity when you close out the page, the activity stats will be the default the next time you visit.

 I don't have an exact timeline for you but I can assure you this is a priority. I'll keep you updated as I learn more.

-Mat Hayward

Thanks Mat.... would it also be possible for the number of downloads to be displayed along with the Earnings for each file?

Also, keyword/s used to find the file would also be very useful..... thanks for the keeping us updated!

iStockPhoto.com / Re: December stats in
« on: January 19, 2019, 17:55 »
Not bad at all.... couple hundred $ more than last Dec.

General Stock Discussion / Re: Adobe Stock graphs not working
« on: January 08, 2019, 16:44 »
Yeah, not working for me as well... looks a bit of a mess at the moment.

New Sites - General / Re: Chad Bridwell / OnePixel
« on: December 11, 2018, 12:02 »
Received a couple of emails from him. Just ignored them.

Adobe/FT will be extremely unhappy if he's taken data from them to set up in competition with them. And, as you say, it breaks quite a few data protection laws along the way. Unfortunately, the email address he used for me is my main one so he could have picked this up from a number of places.

It's a tough call this. I would like an opt out for these sales as the idea of sacrificing $300-$400 of video sales a month because of half a dozen $1.50 sales feels like cutting off one's nose to spite your face. Yes I'm pi**ed about it but...

This month has had several 40+ sales so far and last month a couple of $100+ sales as well as plenty over $30.

Adobe Stock / Re: My biggest sale!
« on: November 18, 2018, 08:52 »
These large sales, are these from photos that are exclusive to Adobe Stock?

(I'm still learning)

Image licences and not exclusive (for me anyway).

Adobe Stock / Re: Inaccurate Data showing at FT
« on: November 18, 2018, 08:51 »
I am looking into this and will let you know when I find something out.

Thanks for bringing it to my attention,


Any news on this?

As expected, this was resolved quite quickly. About a week or so after reporting it. Rank and sales stabilised after that... coincidence ?!? who knows.

Adobe Stock / Re: My biggest sale!
« on: November 09, 2018, 01:45 »
I am very happy with an email I received today:

christiano, you've made a sale!
Your commission $ 94.05

My biggest sale so far (contributor for 1 year and a half).

I hope to have many other messages like this one!

Congrats.... also had one for the exact same licence fee as well yesterday.

Pages: [1] 2 3 4 5 6 ... 9


Microstock Poll Results