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Author Topic: 123RF Serves Termination Notice to Pixmac  (Read 20589 times)

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Xalanx

« Reply #1 on: January 27, 2011, 04:28 »
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Excellent, Alex.

« Reply #2 on: January 27, 2011, 07:20 »
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Ouch! This is the 3rd agency doing this, after DT and FT?
Yet Pixmac keeps claiming it was just a small error on their side...nuhuh.

« Reply #3 on: January 27, 2011, 08:52 »
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Alex,

as this case (again) has raised concerns with many contributors about the way their intellectual property is protected within the different partner programs of stock sites, I would have some suggestions how you could improve transparency for us.

  • list all partners on your website
  • including exact terms of how our images are sold (including pricing, licence terms etc.) per partner
  • allow contributors to opt in / opt out per single partner

That would be a great help for contributors and I believe you as agency can only benefit from such form of transparency.

It would be good to hear if you will consider such changes in the future.

Best Regards,
Dirk

« Reply #4 on: January 27, 2011, 09:55 »
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Woe another one. They must have been very naughty indeed.


« Reply #6 on: January 28, 2011, 04:57 »
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Thanks Alex, that's good news!

« Reply #7 on: March 08, 2011, 18:26 »
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Hi,
I have just discovered my whole portfolio on Pixmac (http://www.pixmac.com/author/[email protected]) without me ever remembering to submit to that agency. The number of images there corresponds to the number of images in my 123RF portfolio. Shouldn't my port at Pixmac have been deleted by them if the partnership with 123rf had been discontinued? And more importantly, how to guard oneself against finding ones entire portfolio at sites, which you have no direct control over? I try to opt out of all API and 3rd party agreements that I can (both at Dreamstime and iStock), but I can't find such an option at 123RF.

« Reply #8 on: March 08, 2011, 19:00 »
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Hi,
I have just discovered my whole portfolio on Pixmac (http://www.pixmac.com/author/[email protected]) without me ever remembering to submit to that agency. The number of images there corresponds to the number of images in my 123RF portfolio. Shouldn't my port at Pixmac have been deleted by them if the partnership with 123rf had been discontinued? And more importantly, how to guard oneself against finding ones entire portfolio at sites, which you have no direct control over? I try to opt out of all API and 3rd party agreements that I can (both at Dreamstime and iStock), but I can't find such an option at 123RF.


The answer to your question is yes, most definitely, but pixmac hasn't been behaving according to the terms of the API program. You could email pixmac directly and demand your images be removed immediately. I had to do that.

« Reply #9 on: March 08, 2011, 19:11 »
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@dirkr Yes, we will work towards providing more transparency. Hence, the survey :)

Best regards,

Alex.

How long should we wait until we as contributors must fight with Pixmax to get our images removed?

« Reply #10 on: March 08, 2011, 19:12 »
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Well grumble grumble grumble *insert choice words here*. I also just found my pics there as well from 123rf. I guess I will contact them directly as well to have my port removed. Clapper, how was your response from them when you requested yours be removed?

« Reply #11 on: March 08, 2011, 19:38 »
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Well grumble grumble grumble *insert choice words here*. I also just found my pics there as well from 123rf. I guess I will contact them directly as well to have my port removed. Clapper, how was your response from them when you requested yours be removed?

It was a while back, last year I think, before all the latest problems, but pixmac handled it right away, no problems. Hopefully, that is still the case.

[email protected]

« Reply #12 on: March 08, 2011, 20:54 »
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@dirkr Yes, we will work towards providing more transparency. Hence, the survey :)

Best regards,

Alex.

How long should we wait until we as contributors must fight with Pixmax to get our images removed?

I've never uploaded any of my photos to Pixmac, never the less I find a large amount of my portfolio there...Now a silly question to Alex @ 123rf, should it be the responsibility of the contributors to contact Pixmac and fight to have their photos removed from their site, or should it be the responsibility of 123rf, Dreamstime etc. to make sure all photos are removed from the site?

« Reply #13 on: March 08, 2011, 21:04 »
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@dirkr Yes, we will work towards providing more transparency. Hence, the survey :)

Best regards,

Alex.

How long should we wait until we as contributors must fight with Pixmax to get our images removed?

I've never uploaded any of my photos to Pixmac, never the less I find a large amount of my portfolio there...Now a silly question to Alex @ 123rf, should it be the responsibility of the contributors to contact Pixmac and fight to have their photos removed from their site, or should it be the responsibility of 123rf, Dreamstime etc. to make sure all photos are removed from the site?

I'm not going to answer for Alex, but I think you have a great point. Unfortunately, this has been a big problem since ALL of the sites have decided to do this whole Partner Program thing. Even though I have opted out at every site, for some reason or another, I find one day that the setting has changed and I have found my images on some site or another. Just a month or so ago, they were on an Asian site, through BigStock. But I have been opted out of their PP for months! It's an ongoing battle.

[email protected]

« Reply #14 on: March 08, 2011, 21:25 »
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Then maybe we should hold them accountable for anything that may happen with our photos, since we did not upload them to those sites to begin with...
I know what you mean cclapper, I also find my photos all over the place, specially in sites I've never heard of, or would even think on uploading too...

Come on 123rf etc. you guys place our photos there not us, so you should be responsible to make sure there not on those sites anymore once you stop doing business with them, its only fair DON'T YOU THINK?...Provide the transparency as well as taking the responsibility of protecting your contributors.  
« Last Edit: March 08, 2011, 21:41 by [email protected] »

« Reply #15 on: March 08, 2011, 22:09 »
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When I started uploading to all the sites, I avoided PixMac because the answers the owner was giving to the questions about their problems sounded like political spin-no direct answers just redirection of topics.  Glad I avoided them; now must find if my other sites have put my images with them

« Reply #16 on: March 08, 2011, 22:22 »
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Since you branched out more recently, I think you should be ok. The other sites that broke contact with them did so before you dropped you exclusivity.
Way OT, but I absolutely love your port. Glad you are getting to live the dream.

« Reply #17 on: March 08, 2011, 23:24 »
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Way OT, but I absolutely love your port. Glad you are getting to live the dream.

Thanks; sometimes it seems more a nightmare but it is one of my choosing; so i guess I can always wake up if I don't like the dream/nightmare

« Reply #18 on: March 09, 2011, 02:20 »
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Hi everyone,

Kindly write in to
[email protected] and we will effectively remove your portfolio from Pixmac.


Many thanks,
Anglee

« Reply #19 on: March 09, 2011, 06:22 »
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Thank you!

« Reply #20 on: March 09, 2011, 07:45 »
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@dirkr Yes, we will work towards providing more transparency. Hence, the survey :)

Best regards,

Alex.

How long should we wait until we as contributors must fight with Pixmax to get our images removed?

I've never uploaded any of my photos to Pixmac, never the less I find a large amount of my portfolio there...Now a silly question to Alex @ 123rf, should it be the responsibility of the contributors to contact Pixmac and fight to have their photos removed from their site, or should it be the responsibility of 123rf, Dreamstime etc. to make sure all photos are removed from the site?

Agree with your assessment.  It should be 123rf's responsibility.  I did email Pixmax and their response was that they are still in an active agreement with 123 and when the contract termination date hits they will remove my images.  Now, when is that? 30 days?

« Reply #21 on: March 09, 2011, 08:18 »
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Agree with your assessment.  It should be 123rf's responsibility.  I did email Pixmax and their response was that they are still in an active agreement with 123 and when the contract termination date hits they will remove my images.  Now, when is that? 30 days?

If you opted in to the Partner Program, then yes, I believe they have 30 days to pull your images down. If you were NOT opted in to the Partner Program, then they should pull them down immediately.

edit: but I see above Anglee says they will "effectively" remove your port. Not sure what that means...immediately or within the terms of your agreement with 123rf.
« Last Edit: March 09, 2011, 08:21 by cclapper »

« Reply #22 on: March 10, 2011, 03:54 »
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Kindly write in to [email protected] and we will effectively remove your portfolio from Pixmac.


I tried that but was advised "We could do an exclusion for you. But, by doing that exclusion, Your name and images will not appear in any of our partner's program site."  which is not really what I want.  Where do I go from here?

« Reply #23 on: March 10, 2011, 07:19 »
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Kindly write in to [email protected] and we will effectively remove your portfolio from Pixmac.


I tried that but was advised "We could do an exclusion for you. But, by doing that exclusion, Your name and images will not appear in any of our partner's program site."  which is not really what I want.  Where do I go from here?


I got the same e-mail today. I want my images removed from Pixmac but stay in the PP at 123RF.
« Last Edit: March 10, 2011, 07:21 by wolf »

« Reply #24 on: March 10, 2011, 07:58 »
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I haven't gotten a reply yet... I really don't expect one for at least a week if I use their review times as a gadge. I just keep checking pixmac to see if my images are still there... They are.


 

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