MicrostockGroup Sponsors


Author Topic: Canva Rejection (S)  (Read 9422 times)

0 Members and 1 Guest are viewing this topic.

« on: October 11, 2016, 01:23 »
0
I do find their site difficult to navigate so am probably missing something....however....
Rejection (S) I guess probably means Soft Rejection
ie I can tweak and resubmit if I want.
But is there a way to know WHY it was rejected ie what to tweak?
Or am I completely misunderstanding....
Normally, I wouldn't worry but recently they rejected what I think is a good and commercial photo....


« Reply #1 on: October 11, 2016, 04:19 »
+4
I find they reject anything with text in, doesn't matter if it sells like crazy on other sites.  Most of my sales there are background images that people can write text over.  I don't even look at my rejections now, there's lots of other places to sell them.

« Reply #2 on: October 13, 2016, 12:01 »
0
How long does it take to have your files reviewed. I uploaded few files about 3 weeks ago, and they are still "In review" mode. After that, I uploaded some more files and those were all already reviewed and approved witihin a week. I don't know, should I reupload or send e-mail to support or what....

« Reply #3 on: October 13, 2016, 13:25 »
0
How long does it take to have your files reviewed. I uploaded few files about 3 weeks ago, and they are still "In review" mode. After that, I uploaded some more files and those were all already reviewed and approved witihin a week. I don't know, should I reupload or send e-mail to support or what....

usually takes about a week, unless they're sent for 'cut out'

the portfolio total seems to update only during the weekend though

« Reply #4 on: October 13, 2016, 16:01 »
0
Thanks. I'll re-upload then, I guess...

« Reply #5 on: October 16, 2016, 14:18 »
0
I've never been able to figure out what the S rejection means either.  Sometimes they might not be cut out completely and then it is probably better to do them yourself rather than have them sent to the dreaded cutout queue - I don't think I've had one come back from there yet.

« Reply #6 on: November 28, 2016, 11:13 »
0
Anyone having any luck getting their images reviewed? I uploaded some photos and PNGs more than 2 weeks ago and still nothing...they're not even in "In review" mode...

« Reply #7 on: November 28, 2016, 11:28 »
0
I have 18 submitted on Oct 14 still 'in review'

And 23 that have already accepted that were up-loaded between Nov 16-22.

Go figure.



« Reply #8 on: November 28, 2016, 11:48 »
0
Yeah, I had the same situation, files that were uploaded later were reviewed first.

« Reply #9 on: November 28, 2016, 13:10 »
0
I have some that haven't been reviewed for a few weeks.

« Reply #10 on: November 28, 2016, 16:48 »
0
I also have older files not reviewed before newer ones.

I like the site but contributor end needs major work. Rejection reasons stated and portfolio better displayed and sortable for example.

« Reply #11 on: November 28, 2016, 17:26 »
0
I've been having problems getting images in the review queue - Filezilla says they are uploaded successfully and then they disappear.  One batch did get through and was reviewed within a few days but the others just disappeared.  Weird - hadn't had many problems previously.  I will write support to try to find out what is going on.

« Reply #12 on: November 29, 2016, 00:23 »
0
I think, all images dissapear, after you upload them through Filezilla. I also use Filezilla. I just think, that reviewing images is not their priority....

« Reply #13 on: December 11, 2016, 12:58 »
0
I've been having problems getting images in the review queue - Filezilla says they are uploaded successfully and then they disappear.  One batch did get through and was reviewed within a few days but the others just disappeared.  Weird - hadn't had many problems previously.  I will write support to try to find out what is going on.

So...what did they say?

Microstock Man

  • microstockman.com

« Reply #14 on: December 11, 2016, 15:17 »
+1
You just need to be REALLY patient, the contributor side of things isn't great at the moment. You upload images, they disappear for sometimes days, sometimes weeks, but I have had ALL of mine show up eventually.

« Reply #15 on: December 11, 2016, 15:22 »
0
Yeah, I know, but a few months ago, files were reviewed within a week, two at most, but lately it takes more then a month to even get to "In review" stage, just wondering if something is wrong or wut.

« Reply #16 on: December 11, 2016, 15:31 »
0
Maybe it is different for vectors, but I uploaded my vectors exactly 2 years ago, through FTP. I have no idea if they approved it, or what? I don't even know how to check - I only got an FTP account (which is different from the canva account). I made an account, but that looks like a buyers account. Is there a different account for sellers?

Mir

« Reply #17 on: December 11, 2016, 15:51 »
0
Maybe it is different for vectors, but I uploaded my vectors exactly 2 years ago, through FTP. I have no idea if they approved it, or what? I don't even know how to check - I only got an FTP account (which is different from the canva account). I made an account, but that looks like a buyers account. Is there a different account for sellers?
Try this link:
https://www.canva.com/sales

Mir

« Reply #18 on: December 11, 2016, 15:58 »
0
You could go to the account settings page, then admin tab and there you could see your portfolio, sales and payments.
Does anyone know if it is possible to check how many times an item has sold, I only see a list of sold items with id numbers.

« Reply #19 on: December 11, 2016, 15:59 »
0
Now she will find out that she's has earned thousands of dollars. lol.

« Reply #20 on: December 11, 2016, 16:08 »
0
Maybe it is different for vectors, but I uploaded my vectors exactly 2 years ago, through FTP. I have no idea if they approved it, or what? I don't even know how to check - I only got an FTP account (which is different from the canva account). I made an account, but that looks like a buyers account. Is there a different account for sellers?
Try this link:
https://www.canva.com/sales

forbidden :(

Now she will find out that she's has earned thousands of dollars. lol.

I wish!

I think I'll just write them as I do once a year :)).

« Reply #21 on: December 11, 2016, 16:46 »
0
I've been having problems getting images in the review queue - Filezilla says they are uploaded successfully and then they disappear.  One batch did get through and was reviewed within a few days but the others just disappeared.  Weird - hadn't had many problems previously.  I will write support to try to find out what is going on.

So...what did they say?

Lee responded very quickly and said he ran a script that only found two images - the rest appeared either then or just before that.  All have now been reviewed although it took a while, they did them randomly a few at a time.  Uploaded another batch today and will monitor to see if whatever the problem was has been corrected - they haven't showed up in my portfolio yet but it usually takes a few hours, hopefully by tomorrow morning.

« Reply #22 on: December 11, 2016, 17:53 »
0
Thanks. I uploaded some about two weeks ago or more and still nothing. Also uploaded some more today, will see how it goes, although I doubt they will show up.

« Reply #23 on: December 12, 2016, 05:20 »
+1
Maybe it is different for vectors, but I uploaded my vectors exactly 2 years ago, through FTP. I have no idea if they approved it, or what? I don't even know how to check - I only got an FTP account (which is different from the canva account). I made an account, but that looks like a buyers account. Is there a different account for sellers?
Try this link:
https://www.canva.com/sales

forbidden :(

Now she will find out that she's has earned thousands of dollars. lol.

I wish!

I think I'll just write them as I do once a year :)).
This really confused me at first.  I click on my name, top left, then switch from Personal to my contributor user name, by clicking on it (just above +upgrade in the scroll down list).  Then top left again, account settings, admin and view sales and portfolio is in there.  After switching from Personal to my contributor user name, I bookmark my sales page and portfolio page, then I only have to click on them.  If I clear cookies or use a different browser, I have to switch from Personal to my contributor user name again or I get that forbidden page message.

« Reply #24 on: December 12, 2016, 12:23 »
0
Maybe it is different for vectors, but I uploaded my vectors exactly 2 years ago, through FTP. I have no idea if they approved it, or what? I don't even know how to check - I only got an FTP account (which is different from the canva account). I made an account, but that looks like a buyers account. Is there a different account for sellers?
Try this link:
https://www.canva.com/sales

forbidden :(

Now she will find out that she's has earned thousands of dollars. lol.

I wish!

I think I'll just write them as I do once a year :)).
This really confused me at first.  I click on my name, top left, then switch from Personal to my contributor user name, by clicking on it (just above +upgrade in the scroll down list).  Then top left again, account settings, admin and view sales and portfolio is in there.  After switching from Personal to my contributor user name, I bookmark my sales page and portfolio page, then I only have to click on them.  If I clear cookies or use a different browser, I have to switch from Personal to my contributor user name again or I get that forbidden page message.

Thank you very much. Wow, is this serious? Could this be more complicated?
Thanks also for this forum for reminding me about this site.
I did not make a lot of money, but close to first payout. Still yay!
Now it's time to upload last two years' vectors.


 

Related Topics

  Subject / Started by Replies Last post
Canva

Started by luissantos84 « 1 2 ... 38 39 » Canva

952 Replies
254992 Views
Last post June 03, 2018, 18:02
by lostintimeline
Canva new FTP

Started by No Free Lunch Canva

7 Replies
2605 Views
Last post April 22, 2015, 16:05
by ajt
Canva down?

Started by Mikeme Canva

3 Replies
2324 Views
Last post February 11, 2016, 19:34
by sgoodwin4813
12 Replies
3243 Views
Last post May 22, 2016, 22:04
by obj owl
21 Replies
5803 Views
Last post September 21, 2016, 00:18
by Dumc

Sponsors

Microstock Poll Results