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Author Topic: Minus balance  (Read 2088 times)

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« on: May 09, 2014, 12:24 »
+1
Just a moment ago my balance was $104-$105 and now it\'s -$30.45.

Anybody else having same problems?
 
There shouldn't be any clawbacks today and if there is, mine isn't that big.


ShadySue

« Reply #1 on: May 09, 2014, 12:57 »
0
Have you had any notification of refunds?
(IIRC a few weeks back there were refunds without emails, though.)

« Reply #2 on: May 09, 2014, 13:00 »
0
Just a moment ago my balance was $104-$105 and now it\'s -$30.45.

Now it changed to -$97.03.

« Reply #3 on: May 09, 2014, 13:01 »
0
Just a moment ago my balance was $104-$105 and now it\'s -$30.45.

Now it changed to -$97.03.

oh man, it keeps getting better, your nickname reminds of FT emails ;D

Goofy

« Reply #4 on: May 09, 2014, 13:01 »
+3
Just a moment ago my balance was $104-$105 and now it\'s -$30.45.

Anybody else having same problems?
 
There shouldn't be any clawbacks today and if there is, mine isn't that big.

Probably for future clawbacks  ;D


« Reply #5 on: May 09, 2014, 13:04 »
+4
oh man, it keeps getting better, your nickname reminds of FT emails ;D

 ;D

I had my first sale in microstock scene from fotolia and it said "File Sold" <- GOOSEBUMBPS then. Now I'm only losing my hairline with iStock :D

« Reply #6 on: May 09, 2014, 13:06 »
0
Just a moment ago my balance was $104-$105 and now it\'s -$30.45.

Anybody else having same problems?
 
There shouldn't be any clawbacks today and if there is, mine isn't that big.

Probably for future clawbacks  ;D

Maybe someone just paid their dinner bill from my account :D

« Reply #7 on: May 09, 2014, 13:27 »
+3
Seriously, he should have a notification of what is going on.

To take earnings back with no explanation would be utterly atrocious.

« Reply #8 on: May 09, 2014, 13:30 »
0
.
« Last Edit: May 11, 2014, 21:21 by tickstock »

« Reply #9 on: May 09, 2014, 13:31 »
+1
Seriously, he should have a notification of what is going on.

To take earnings back with no explanation would be utterly atrocious.

Yes, this seems pretty interesting. I've send them support ticket, but it takes ages to get a response.

« Reply #10 on: May 14, 2014, 22:39 »
+5
So I asked what is going on? Where did $200 disappeared from my account without notification?

istock support answered:

"Apologies for the delay. On May 9th, we processed refunds for a batch of Partner Program transactions, such as Getty 360. These refunds would normally be followed closely with an email notification. Unfortunately these emails did not go out. This issue has been prioritized so that we will once again have email notifications in place.
 
We sincerely apologize for the inconvenience this has caused."

So that's it! No more questions. They think it's ok to take a $200 refund without any given data! Whoa, they are just sooooo bad in business. So stupid! I haven't even seen any spike at my earnings, just a lousy earnings between $500-$600 a month. Used to be much higher. So it seems that this refund can be from some 2007. LOL.

How can I trust a company that has enormous problems to handle anything according to accounting? I asked them to immediately send me the data from their lottery machine.

It's funny that they took this refund at friday :D

« Reply #11 on: May 15, 2014, 01:16 »
+3
they need to make money from somewhere, there aren't buyers so let's play with contributors ridiculous royalties :o

sorry to hear that man

« Reply #12 on: May 15, 2014, 01:26 »
+5
Thanks Luis.

I almost forgot to mention that I also asked help in iStock forums and got a response from a moderator where I was told to contact support. Then my forum topic was closed and soon removed. For me that seems some sort of a hiding. Are they trying to hide this problem from other contributors? I think it's very important for contributors to know what's happening specially when their e-mails haven't gone out.

« Reply #13 on: May 15, 2014, 01:45 »
+1
shameless!

its like they are saying you were lying so we will remove the topic, unbelievable!

iStock loves twisting and hiding the true, there are a few more agencies doing that too...

« Reply #14 on: May 15, 2014, 02:34 »
+1
I've told about iS to my friend and he'd like to understand, so just asking - why to work with that kind of... "agencies"? You can't trust them (?) You don't earn as you wish (loosing money again and again, loosing clients, etc...), no serious emails and forum hiding posts, after all things they do, all issues...? Why are you people sitting there wondering how much money will they take off this month?
This is some black magic! Money dissapearing... Just like that  ;D   ::) No thank you, no sorry, no money, nothing but nerves? Or they are still so great earner just nobody says that?

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