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Agency Based Discussion => iStockPhoto.com => Topic started by: christiano on November 17, 2020, 10:15

Title: "Recent activites" is wrong-missing
Post by: christiano on November 17, 2020, 10:15
Hi, "Recent activites" is wrong, I have this message :

"It appears you have no activity in the last 30 days."

I looked a week ago and had about 400 activities out of about 2600 photos. Others have this problem?

thanks
Title: Re: "Recent activites" is wrong-missing
Post by: john_woodcock on November 17, 2020, 10:43
It's widely discussed in the IS forums, including an explanation.
Title: Re: "Recent activites" is wrong-missing
Post by: Berliner on November 24, 2020, 06:34
Quote from: christiano on November 17, 2020, 10:15
Hi, "Recent activites" is wrong, I have this message :

"It appears you have no activity in the last 30 days."

I looked a week ago and had about 400 activities out of about 2600 photos. Others have this problem?

thanks

Yes, I got the same issue. I don't know the IS forums, so if someone knows the reason I'd appreciate if they could post it here as well. Thanks!
Title: Re: "Recent activites" is wrong-missing
Post by: FrankyDM on November 26, 2020, 01:12
Quote from: Berliner on November 24, 2020, 06:34
Yes, I got the same issue. I don't know the IS forums, so if someone knows the reason I'd appreciate if they could post it here as well. Thanks!

How about I explain you how to access the IS forum then? 8)

So you're on the Getty ESP site and are looking at your views/interactions and see the message "It appears you have no activity in the last 30 days."
Right?
At the top-right of the page: click "Contributor Community". When arrived at that page: click "Forum" in the left hand navigation.
That's it.

In the forum "IStock Help", there's a topic "iStock ISSUES": it gives the latest info on things that currently work and don't work, and when they're expected to be fixed.

OK, so now for your question: the View/Interaction statistics have been broken for the last few weeks, and yesterday iStock has managed to bring them back.
So try again now: you should be able to see them.

I'm personally glad they are back. Now that I'm uploading more, it's great to get some early feedback to see which of the newer work is getting attention.
Happy uploading!