MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: rene on March 11, 2014, 04:57

Title: Balance changed (down)
Post by: rene on March 11, 2014, 04:57

I am not 100% sure but I have impression that my balance diminished this night and the difference is equal to the recoupment amount (1/6).
Strange thing, someone at IS forum stared a new topic about the same issue but it has disappeared.
Am I crazy?

Title: Re: Balance changed (down)
Post by: fotoVoyager on March 11, 2014, 05:00

Quote from: rene on March 11, 2014, 04:57

I am not 100% sure but I have impression that my balance diminished this night and the difference is equal to the recoupment amount (1/6).
Strange thing, someone at IS forum stared a new topic about the same issue but it has disappeared.
Am I crazy?

No.

I started a thread because they emptied my balance too. It was GI refunds apparently, so they moved the topic to the Exclusive forum.

There was no notice of refund nor any details.

Title: Re: Balance changed (down)
Post by: ShadySue on March 11, 2014, 06:28

Maybe it was people wanting to use free embeds.  ;)
(Not to make light of a serious issue. I've read elsewhere of people having $300 refunded.)

Title: Re: Balance changed (down)
Post by: Karen on March 11, 2014, 06:33

Quote from: ShadySue on March 11, 2014, 06:28

Maybe it was people wanting to use free embeds.  ;)

It's definitely a legal reason for a buyer to ask and get refund for purchase.

Title: Re: Balance changed (down)
Post by: stock-will-eat-itself on March 11, 2014, 17:52

Quote from: ShadySue on March 11, 2014, 06:28

Maybe it was people wanting to use free embeds.  ;)
(Not to make light of a serious issue. I've read elsewhere of people having $300 refunded.)

If it is refunds because of the FREE EMBEDS then their cheap advertising plan is going to backfire quite spectacularly.