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Author Topic: Buyers Bailing on Istock  (Read 391767 times)

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« Reply #1250 on: June 17, 2011, 21:04 »
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Just found another one from June 8:

Absolutely give us a filter. I have many clients who will not pay for images at this level, nor will they pay me for the time I spend sifting through 100s of Vett pics to get one that is in their budget. I am effectively excluded from iStockphoto after years of use. Thanks a million- not. What a joke.

http://www.istockphoto.com/forum_messages.php?threadid=292112&page=2


« Reply #1251 on: June 17, 2011, 21:07 »
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This one too, from the same thread. Ouch.

For my one-off project, Vetta were the only photos that met my criteria. However, I did not buy because of the pricing. 30 credits would be just fine, but I can buy only 26 ($39.50) or 38 (26 + 12 for $58) or 50 ($75).

Every Vetta photo seemed to start at 30 credits, so why isn't there a 30-credit option?

I got the feeling that I was being manipulated into buying more credits than I needed and more than I would likely use, which pissed me off. So I didn't buy anything.


iStock try to manipulate buyers? Noooo.  ::)

« Reply #1252 on: June 17, 2011, 21:16 »
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And another says goodbye:

One things is sure, I often bought from istock photo, but now I just can't afford with the high Vetta prices, so will shope at other websites. What's silly, is that some of the photos that where a while ago at low prices are now 10x more, you're joking or ?

bye istockphoto,

Hans

« Reply #1253 on: June 18, 2011, 07:27 »
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What continues to be disturbing is the silence from Istock....almost admitting they could care less about bailing buyers. Very strange.

ShadySue

  • There is a crack in everything
« Reply #1254 on: June 18, 2011, 07:33 »
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What continues to be disturbing is the silence from Istock....almost admitting they could care less about bailing buyers. Very strange.
Looks more to me as though they couldn't care less.
I suspect they have got target buyers, with larger budgets.
If I go into Debenham's (or Macy's) with an own-brand budget, how much would the designer departments care if I said, "Yours are the only clothes that I like, but I can't afford them"?
The weird thing is that they (iStock, not Debenham's or Macy's) seem to be hiking up the prices to squeeze out small buyers, then offering the big buyers huge, unadvertised discounts.
« Last Edit: June 18, 2011, 07:50 by ShadySue »

« Reply #1255 on: June 18, 2011, 07:39 »
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^^Very well looks like that doesn't it?

« Reply #1256 on: June 18, 2011, 09:44 »
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What continues to be disturbing is the silence from Istock....almost admitting they could care less about bailing buyers. Very strange.
Looks more to me as though they couldn't care less.
I suspect they have got target buyers, with larger budgets.
If I go into Debenham's (or Macy's) with an own-brand budget, how much would the designer departments care if I said, "Yours are the only clothes that I like, but I can't afford them"?
The weird thing is that they (iStock, not Debenham's or Macy's) seem to be hiking up the prices to squeeze out small buyers, then offering the big buyers huge, unadvertised discounts.

It's a really silly - and dare I say it, unsustainable - strategy, IMO. In essence they are putting all their eggs in this big-buyer basket. A smarter strategy would be to keep the smaller buyers happy while still courting the big buyers. Sure, if a small buyer leaves they won't feel the impact (until enough of them do), but if a big buyer leaves it will immediately make a much bigger dent in their bottom line. And we all know how loyal big corporations are, so that scenario can happen at any time if someone offers them a better deal somewhere else.

For my own business, I like the small budget customers as well as the bigger budget projects. It keeps the income stream a lot more consistent than just relying on the bigger buyer (who may only make a purchase only once or twice a year).

lisafx

« Reply #1257 on: June 18, 2011, 18:01 »
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We all know a simple filter to allow buyers to exclude the expensive collections would solve most of the problem and retain smaller buyers.  The only possible reason I can imagine for not providing this service is greed.  Force buyers into buying the most expensive offerings when a cheaper one will do the trick.  So shortsighted!

« Reply #1258 on: June 18, 2011, 19:31 »
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Force Trick buyers into buying the most expensive offerings when a cheaper one will do the trick.  So shortsighted!

« Reply #1259 on: June 18, 2011, 19:31 »
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Well I'm no rocket scientist but isn't the strategy for car manufacturers to attract the broadest buyer base possible by targeting their range of cars to varying demographics?  They don't crap on the "small buyers" and just target the heavy spend ones...mostly anyhow.  But even Mercedes and BMW have price points that span the breadth of consumer spending behavior.  I can't imagine that IS would isolate themselves like this unless they choose to squeeze the juice of life out of their business and close the doors.  Just sayin.

ShadySue

  • There is a crack in everything
« Reply #1260 on: June 19, 2011, 04:17 »
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Well I'm no rocket scientist but isn't the strategy for car manufacturers to attract the broadest buyer base possible by targeting their range of cars to varying demographics?  They don't crap on the "small buyers" and just target the heavy spend ones...mostly anyhow.  But even Mercedes and BMW have price points that span the breadth of consumer spending behavior.  I can't imagine that IS would isolate themselves like this unless they choose to squeeze the juice of life out of their business and close the doors.  Just sayin.
They want the plebs to go to Thinkstock, but of course the subscription model doesn't suit everyone.
Plus many pictures in the DollarBin are actually excellent quality, just fell foul of the best match at some point. But it's not easy to find the Dollar Bin if you're a newbie.
But 'spreading your offerings to different market sectors isn't used in all industries. Some target high spend users only, some budget buyers only.
My issue is that by not telling us, the contributors, what the Plan is (probably for business reasons, as was suggested the last time I mentioned this) it's not allowing us to make medium-term plans accordingly. E.g if the Plan is to dump all lower sellers, or all work from lower selling contributors onto Thinkstock, which I suspect, I'd be shooting/submitting more for Alamy.

« Reply #1261 on: June 19, 2011, 08:35 »
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Well I'm no rocket scientist but isn't the strategy for car manufacturers to attract the broadest buyer base possible by targeting their range of cars to varying demographics?  They don't crap on the "small buyers" and just target the heavy spend ones...mostly anyhow.  But even Mercedes and BMW have price points that span the breadth of consumer spending behavior.  I can't imagine that IS would isolate themselves like this unless they choose to squeeze the juice of life out of their business and close the doors.  Just sayin.
They want the plebs to go to Thinkstock, but of course the subscription model doesn't suit everyone.
Plus many pictures in the DollarBin are actually excellent quality, just fell foul of the best match at some point. But it's not easy to find the Dollar Bin if you're a newbie.
But 'spreading your offerings to different market sectors isn't used in all industries. Some target high spend users only, some budget buyers only.
My issue is that by not telling us, the contributors, what the Plan is (probably for business reasons, as was suggested the last time I mentioned this) it's not allowing us to make medium-term plans accordingly. E.g if the Plan is to dump all lower sellers, or all work from lower selling contributors onto Thinkstock, which I suspect, I'd be shooting/submitting more for Alamy.

Yes, indeed there are products/services targeted to specific demographics and price points.  I guess I am confused a tad because isn't Getty supposed to be the "premium" high price point collection and Istock the Fords and Yugo's of the world?  I too wish I knew more about their medium term intent (even as a non) but their forum silence tells me we'll never know.  I feel for the exclusives though and Joan is a perfect example of the expected behaviors that are forthcoming (I believe, anyway).   

lagereek

« Reply #1262 on: June 19, 2011, 08:55 »
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High-priced prize collections, hey??  well maybe back in the dark ages. Today, browsing the GI site, well its almost impossible to find one single image, RM or RF, that the big four Micros can not match.

« Reply #1263 on: June 19, 2011, 09:11 »
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High-priced prize collections, hey??  well maybe back in the dark ages. Today, browsing the GI site, well its almost impossible to find one single image, RM or RF, that the big four Micros can not match.

Well, I wasn't speaking about quality, just the perception of quality based on the brand.  But I agree with you on that one for sure.

« Reply #1264 on: June 19, 2011, 10:10 »
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I have read numerous and well justified gripes about the search engine. Both customers and contributors have serious heartache about it.

If you look at the html source of an image detail page, there is sufficient information in it to power a search engine.  An independent search engine could be built by some enterprising person or group.

I'm surprised with all the internet savvy entrepreneurs out there, nobody has indexed iStockphoto's detailed pages and provided a search engine that works the way the user wants it to. (Or, if they have, people are not aware of it) 

One would hope iStockphoto would realize this is GOOD for them, and let it be.

Shank_ali

    This user is banned.
« Reply #1265 on: June 19, 2011, 12:35 »
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Had a chuckle at the title.So contributors are having less sales and assume that's because the buyers are leaving..What bollocks !
More contributors ,more choice of content =Less sales.Simple.

« Reply #1266 on: June 19, 2011, 13:13 »
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Had a chuckle at the title.So contributors are having less sales and assume that's because the buyers are leaving..What bollocks !
More contributors ,more choice of content =Less sales.Simple.

The title is a fact.  The best match changes are a fact.  Adding best match hierarchies (Agency, Vetta, E+, E) also is a fact.  While your example is a fundamental truth (supply and demand), to claim that this is the sole cause of an essentially over night drop in sales for many contributors (not just a few) isn't accurate.  Also, here's some free education: Demand and the number of buyers isn't mutually exclusive, so when buyers bail so does demand.

lagereek

« Reply #1267 on: June 19, 2011, 13:17 »
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Had a chuckle at the title.So contributors are having less sales and assume that's because the buyers are leaving..What bollocks !
More contributors ,more choice of content =Less sales.Simple.


Hi Shanks!  blimey,  fancy bumping into you here,  where have you been all these years?

« Reply #1268 on: June 19, 2011, 13:21 »
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Had a chuckle at the title.So contributors are having less sales and assume that's because the buyers are leaving..What bollocks !
More contributors ,more choice of content =Less sales.Simple.
So why hasn't the same happened with SS?  I'm sure the demise of istock is exaggerated here but it sure looks like buyers are going to other sites.

« Reply #1269 on: June 19, 2011, 13:47 »
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Had a chuckle at the title.So contributors are having less sales and assume that's because the buyers are leaving..What bollocks !
More contributors ,more choice of content =Less sales.Simple.


Hi Shanks!  blimey,  fancy bumping into you here,  where have you been all these years?

He was last here when he was banned on the iStock forums for a while - has that happened again?

vlad_the_imp

« Reply #1270 on: June 19, 2011, 13:59 »
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Since attending the London 'lypse The Shankster has become noticeably more loved-up with the istock supremo's, he is now noticeably more pro-istock nowadays, and has probably been 'turned' and has now been sent to spy on us.

ShadySue

  • There is a crack in everything
« Reply #1271 on: June 19, 2011, 15:43 »
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Had a chuckle at the title.So contributors are having less sales and assume that's because the buyers are leaving..What bollocks !
More contributors ,more choice of content =Less sales.Simple.
You can think whatever you like.
Take a look at Alexa to see that visitors are falling.
Of course, Alexa only maps a certain group of visitors, but still, for years that graph was always on a generally upward slant, with the obvious summer and holidays slumps.
Someone else here posted a graph from another tracking source a couple of months ago, and it also showed a downward trend, while the other micros were showing an upward trend.
Have to say that the immediate past two weeks have been quite good 'for me' on iStock, relative to the past nine months. I guess it's the storm before the lull.

nruboc

« Reply #1272 on: June 19, 2011, 16:15 »
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What makes me chuckle is this cheerleader mocks the thread title, but fails to mention the plethora of postings from buyers throughout the thread who announce their intentions to leave. I guess they don't fit in with his "simple" hypothesis.

« Reply #1273 on: June 19, 2011, 21:35 »
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"More contributors ,more choice of content =Less sales.Simple."

The answer to that is: more growth. More customers.

My sales on the partner program keep growing...why not on istock??

(Sean, I hear you... - but I believe it is the advertising of the partner sites that is creating the growth, not my content)

istock is selling digital content around the globe, the world is their oyster and Getty has offices all over. But they have to advertise istock to bring in new customers.

I used to see a lot more istock ads while crawling the net. Now I just see fotolia, the green apples of Veer and especially in Germany Corbis. They have a very active campaign with a cute robot. I have seen thinkstock, but I dont even know what the current istock campaign looks like. As an istock exclusive shouldnt this be something I can still remember in my dreams?

And of course I also wonder how many customers we are losing because they cannot filter by price like on Veer. When the price range was similar it wasnt necessary, but with the huge differences between agency and the normal collection it is. I know they said they are working on it and I believe them.

I just hope the filter is ready soon and that there will be a massive istock advertising campaign in Autumn.

Would be nice to see Alexa stats were istock is leading again.

lagereek

« Reply #1274 on: June 19, 2011, 23:46 »
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All advertising is spent on TS and new contracts are being issued and signed for RM material to go into TS. One would have to be a complete fool, not to realize whats happening and whats going to happen in the future. There can be only one!  so they imagine anyway.
What a waste.


 

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