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Author Topic: Buyers Bailing on Istock  (Read 387876 times)

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rubyroo

« Reply #600 on: December 10, 2010, 09:12 »
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Exactly Cathy.  I noticed a post in the forum earlier that said something like 'Are we now celebrating mediocrity?'

It seems some are...


jen

« Reply #601 on: December 10, 2010, 09:21 »
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You're right, it should have been there all along.  That doesn't mean I'm not happy they finally fixed it.  Anything that improves the site is good for business whether or not the feature should have been there in the first place.  I wonder if anyone can ever say anything even remotely positive about iStock without someone over here mentioning "koolaid"?

rubyroo

« Reply #602 on: December 10, 2010, 09:44 »
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Fair point Jen.  It's always better to experience improvement than no improvement.  Also, none of us are flies on the wall - so we don't know exactly what's been going on behind the scenes... (FWIW, I've never mentioned 'koolaid'.  I don't even know what it is - but I'm assuming it's some kind of sugary or high-caffeine drink that we don't have in the UK?)

Having said that, it does seem extraordinary that action has been so slow on what would have to be the most fundamental aspect of the microstock business - the ability of a buyer to find the thing they want to buy.  It's impossible for me not to ruminate on how much money has been lost, both to the agency and the contributors, over these delays.

« Reply #603 on: December 10, 2010, 09:50 »
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rubyroo

« Reply #604 on: December 10, 2010, 09:55 »
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OMG Sean - I had no idea that was the source of the term.  I just thought it meant people were overloaded on some sort of 'happy-juice' that took them beyond reason.  Contextually, that's how it always sounded to me.

Seems the reality is rather more grim  :(

ETA:  Thanks so much for the explanatory link (almost forgot my manners!).  Much appreciated.
« Last Edit: December 10, 2010, 09:59 by rubyroo »

« Reply #605 on: December 10, 2010, 10:09 »
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Who wants to put bets down on the thing being buggy and broken (somehow in iStock's favor of course)? :D
« Last Edit: December 10, 2010, 10:20 by caspixel »

jen

« Reply #606 on: December 10, 2010, 11:39 »
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Having said that, it does seem extraordinary that action has been so slow on what would have to be the most fundamental aspect of the microstock business - the ability of a buyer to find the thing they want to buy.  It's impossible for me not to ruminate on how much money has been lost, both to the agency and the contributors, over these delays.

I agree with that for sure.  And the agency search bug has been going on for how long?  It drives me up the wall how slow they are to fix things sometimes.
It just irks me that being happy about those fixes means people over here start rolling their eyes and making jabs about koolaid and pom poms. 

« Reply #607 on: December 10, 2010, 11:41 »
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You're right, it should have been there all along.  That doesn't mean I'm not happy they finally fixed it.  Anything that improves the site is good for business whether or not the feature should have been there in the first place.  I wonder if anyone can ever say anything even remotely positive about iStock without someone over here mentioning "koolaid"?

Quote
Posted by: rubyroo
Fair point Jen.  It's always better to experience improvement than no improvement.  Also, none of us are flies on the wall - so we don't know exactly what's been going on behind the scenes... (FWIW, I've never mentioned 'koolaid'.  I don't even know what it is - but I'm assuming it's some kind of sugary or high-caffeine drink that we don't have in the UK?)

Having said that, it does seem extraordinary that action has been so slow on what would have to be the most fundamental aspect of the microstock business - the ability of a buyer to find the thing they want to buy.  It's impossible for me not to ruminate on how much money has been lost, both to the agency and the contributors, over these delays.

Let's be fair, Jen...I have seen posts over there at the IS forum referencing the koolaid by people who are not from over here.

Of course improvements are great, but we aren't talking about improvements. We are talking about fixes.

jen

« Reply #608 on: December 10, 2010, 11:45 »
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So what would be an acceptable non-koolaid response to iStock announcing an important fix?

« Reply #609 on: December 10, 2010, 11:58 »
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So what would be an acceptable non-koolaid response to iStock announcing an important fix?

How about a professional email to all contributors and buyers letting them know that the search function is fixed and explain how it works? To me, that would be to the point and businesslike. These posts by the big chief, with the subsequent wooyay posts, feels to me a lot like drama and show business instead of just plain business.

lisafx

« Reply #610 on: December 10, 2010, 12:00 »
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So what would be an acceptable non-koolaid response to iStock announcing an important fix?

Jen, why are you so concerned with how other people characterize your responses?  Respond however you want and stop worrying what other people think of you.  

I see you are a new member here, so it might help you to understand that this forum is about the only place people can voice criticism of the agencies without being banned or having the posts deleted/locked.  So perhaps there is a bit of a wet blanket atmosphere.   Lots of woo-yaying and backslapping over at Istock forums, if that's your cup of tea.  

ShadySue

  • There is a crack in everything
« Reply #611 on: December 10, 2010, 12:13 »
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Having said that, it does seem extraordinary that action has been so slow on what would have to be the most fundamental aspect of the microstock business - the ability of a buyer to find the thing they want to buy.  It's impossible for me not to ruminate on how much money has been lost, both to the agency and the contributors, over these delays.

I agree with that for sure.  And the agency search bug has been going on for how long?  It drives me up the wall how slow they are to fix things sometimes.
It just irks me that being happy about those fixes means people over here start rolling their eyes and making jabs about koolaid and pom poms. 
It's enough to say, "Thank goodness - and not before time!"

« Reply #612 on: December 10, 2010, 12:16 »
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It just irks me that being happy about those fixes means people over here start rolling their eyes and making jabs about koolaid and pom poms.  

That irks you? Quite frankly all the woo-yayers and corporate c**k suckers on that Istockphoto thread make me want to throw up. This is a business that cynically bullys and exploits it's contributors ... and yet apparently they still go hysterical with excitment when IS finally gets around to fixing something (that it itself accidently broke) after several months of customer complaints and requests. Wow-ee. This is of course from an agency that is by a huge margin the wealthiest, probably employs the most staff and yet suffers more outages, bugs and other general 'design conflicts' than all the other major agencies put together. They are the only agency that still can't even generate up-to-date statistics for example.

Cathy has summed it up perfectly in her last post.
« Last Edit: December 10, 2010, 12:18 by gostwyck »

jen

« Reply #613 on: December 10, 2010, 12:18 »
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So what would be an acceptable non-koolaid response to iStock announcing an important fix?

Jen, why are you so concerned with how other people characterize your responses?  Respond however you want and stop worrying what other people think of you.  

I see you are a new member here, so it might help you to understand that this forum is about the only place people can voice criticism of the agencies without being banned or having the posts deleted/locked.  So perhaps there is a bit of a wet blanket atmosphere.   Lots of woo-yaying and backslapping over at Istock forums, if that's your cup of tea.  
I don't know why it still says "New Member" as I've been reading for almost a year.  I guess I haven't posted enough.

I'm not worried about what other people think of me.  I probably shouldn't have said anything at all, I was grumpy this morning and I saw that K word again and I was inspired to comment.  Lurking is really my strong point, I should probably stick to that.
« Last Edit: December 10, 2010, 12:31 by jen »

lisafx

« Reply #614 on: December 10, 2010, 12:35 »
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I probably shouldn't have said anything at all, I was grumpy this morning and I saw that K word again and I was inspired to comment.  Lurking is really my strong point, I should probably stick to that.

Yeah, I am pretty grumpy and confrontational today too.  Must the that joyous Christmas spirit ;)

IMHO, any of us should feel free to comment on anything we want.  Just with the understanding that folks may disagree - disagreeably. 

jen

« Reply #615 on: December 10, 2010, 12:43 »
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Yes, it can be jarring to travel between "you've developed something you should've already had and made us dig through the forums to find it, wooyay!" and "those koolaid-drinking pom-pom-waving corporate c**ksuckers!!!" I am easily confused and disoriented.  ;D

lisafx

« Reply #616 on: December 10, 2010, 12:48 »
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^^ROFL!  It is certainly NEVER boring ;D

SNP

  • Canadian Photographer
« Reply #617 on: December 10, 2010, 13:18 »
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Yes, it can be jarring to travel between "you've developed something you should've already had and made us dig through the forums to find it, wooyay!" and "those koolaid-drinking pom-pom-waving corporate c**ksuckers!!!" I am easily confused and disoriented.  ;D

Jen, welcome. it's a tough crowd here. but you get a good dose of reality too if you can handle terms like c*ck sucker being thrown around, which I find unprofessional and borderline abusive. it's the way it is here. I can't always handle it. I migrate between lurking and posting depending on the issue, but I read a lot here. there are some really knowledgeable people here if you don't mind wading through negativity.

« Reply #618 on: December 10, 2010, 13:33 »
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Yes, it can be jarring to travel between "you've developed something you should've already had and made us dig through the forums to find it, wooyay!" and "those koolaid-drinking pom-pom-waving corporate c**ksuckers!!!" I am easily confused and disoriented.  ;D

Yeah, responses at both places can wear on you. Reality is probably somewhere in between.

rubyroo

« Reply #619 on: December 10, 2010, 13:38 »
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Yeah, responses at both places can wear on you. Reality is probably somewhere in between.

Well said!

« Reply #620 on: December 10, 2010, 15:20 »
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Yeah, responses at both places can wear on you. Reality is probably somewhere in between.

Well said!

+ 2

« Reply #621 on: December 10, 2010, 15:37 »
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Gostwyck's always blunt, but if you bowdlerize the language, the content's generally solid.

I have a very hard time dealing with the multitude of "thank you's" when long overdue bugs get fixed. And at this point, any mention of news for contributors on Monday has me clenching every muscle in anticipation of another round of bad news. They thought the partner program was good news. Then they pitched September 7th as good news for most contributors. Their ideas about good news and mine don't line up.

I honestly feel that my exclusive status is in the intensive care unit on life support and I just read that the gang that put me there is coming for a friendly visit on Monday :)

And I like having a place it's OK to say that without being told I'm a ball buster and having my posts deleted (both of which happened on IS forums).

donding

  • Think before you speak
« Reply #622 on: December 10, 2010, 15:41 »
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Gostwyck's always blunt, but if you bowdlerize the language, the content's generally solid.

I have a very hard time dealing with the multitude of "thank you's" when long overdue bugs get fixed. And at this point, any mention of news for contributors on Monday has me clenching every muscle in anticipation of another round of bad news. They thought the partner program was good news. Then they pitched September 7th as good news for most contributors. Their ideas about good news and mine don't line up.

I honestly feel that my exclusive status is in the intensive care unit on life support and I just read that the gang that put me there is coming for a friendly visit on Monday :)

And I like having a place it's OK to say that without being told I'm a ball buster and having my posts deleted (both of which happened on IS forums).


I'm a bit behind on the iStock postings. Are they making another announcement on Monday or is this about an announcement in the past? If it's coming up this Monday...you'd better take the weekend off to enjoy your final days of freedom!!

« Reply #623 on: December 10, 2010, 15:49 »
0

I'm a bit behind on the iStock postings. Are they making another announcement on Monday or is this about an announcement in the past? If it's coming up this Monday...you'd better take the weekend off to enjoy your final days of freedom!!


The meat is unhelpfully buried in the middle of the thread, but here's a part that's talking about what's coming Monday Dec 13th. Earlier in the thread they said it was something for contributors.

donding

  • Think before you speak
« Reply #624 on: December 10, 2010, 15:56 »
0

I'm a bit behind on the iStock postings. Are they making another announcement on Monday or is this about an announcement in the past? If it's coming up this Monday...you'd better take the weekend off to enjoy your final days of freedom!!


The meat is unhelpfully buried in the middle of the thread, but here's a part that's talking about what's coming Monday Dec 13th. Earlier in the thread they said it was something for contributors.


It looks like it may have something with F5 because of the reference to it at the end of his post.


 

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