Author Topic: Upload process a mystery (Read 3046 times)

GoetzPhilippines · « **on:** June 21, 2015, 03:25 »

I am new to iStock, just recently I got approved.

After the approval I thought that I can use picworkflow for uploading so on Thursday last week I added all 73 pictures to the queque and let it run.
After picworkflow finished I only found 1 file on iStock - the 72 others were rejected with "Upload failed - Your submitter account at iStockphoto may not be approved".

I don't find any information on iStock about uploading limits after approval
There's no email address visible for customer support - the one I found was for tax inquireies and they only answered me by giving the hopefully correct email.

As I like to upload my pictures I like to aks here if someone can explain the mystery of uploading after approval to me :-)

Semmick Photo · « **Reply #1 on:** June 21, 2015, 03:29 »

http://www.deepmeta.com/ for uploading and managing your port

http://www.istockphoto.com/contact_ticket.php for contact

GoetzPhilippines · « **Reply #2 on:** June 21, 2015, 03:35 »

As I use picworkflow for my workflow I don't see any benefit for using DeepMeta - I can use the FTP upload instead if picworkflow wouldn't be supported.

Semmick Photo · « **Reply #3 on:** June 21, 2015, 04:08 »

Because you are new you don't know the horror that is submitting to istock. Deepmeta is the only software that makes it a little bit bearable. Its your choice, I don't care what you use.

ShadySue · « **Reply #4 on:** June 21, 2015, 06:22 »

I don't think what s/he's using to upload is the issue. I submit directly, and have never seen that particular error.
The wording of the error looks like although s/he's been approved, the system hasn't recognised it yet, although accepting her uploads. (Yeah, I know, but anything can happen within the iS tech system.)
See: http://www.istockphoto.com/forum_messages.php?threadid=366857&page=1
This issue has been ongoing for newbies. Note in particular that many (all?) newbies have been unable to complete the tax interview. If you haven't completed the tax interview, you should probably wait until you have done that, then contact contributor relations to see if they can get your existing files into the inspection queue to save you having to upload them again.

ShadySue · « **Reply #5 on:** June 21, 2015, 06:35 »

Although I don't use DeepMeta for uploading, if you were uploading large numbers at a time, it has the advantage that your files, description, title, keywords etc are held in DM so that you wouldn't have to do that again in the event of any uploading problem, including being logged out in the middle of upload, which happens. (I'm well past uploading large numbers.)

Uncle Pete · « **Reply #6 on:** June 22, 2015, 22:27 »

At least try DeepMeta before you say, that you already have all the answers.

Quote from: GoetzPhilippines on June 21, 2015, 03:35

As I use picworkflow for my workflow I don't see any benefit for using DeepMeta - I can use the FTP upload instead if picworkflow wouldn't be supported.

How can you see a benefit, or lack of any, if you haven't even tried it?

GoetzPhilippines · « **Reply #7 on:** June 28, 2015, 02:08 »

As iStock seems not to cooperate with picworkflowI used DeepMeta now - but why should I install a separate software for that if a FTP account is common for all other agencies?
Some agencies really know how to **** people :-(

Luckily from 70 uploaded pictures 62 are already accepted - maybe I'm a genius hehehe

cobalt · « **Reply #8 on:** June 28, 2015, 03:39 »

If you are working with istock - never ask why...never...just let go....breathe deeply...just upload...

It will drive you crazy otherwise.

Have fun and I wish you lots of sales.

Monty-m-gue · « **Reply #9 on:** June 28, 2015, 04:48 »

When uploading to iStock is no longer a mystery to you, be assured it will always remain a misery.

Johnski2015 · « **Reply #10 on:** July 01, 2015, 12:46 »

I am using Deep Meta at the moment - it makes uploading bearable, still some clicking though, but I remember the pain of uploading direct to iS... DM is a savior...

ravens · « **Reply #11 on:** July 09, 2015, 08:12 »

I am new there too and yes, DeepMeta simplifies the upload process and allows as many uploads as you can process yourself. Glad that freeware exists.

I am sure the keywording, disambiguation (sorry if I spell it wrong) have been discussed, but I am just too tired from looking for info - so I just ask - how do you work through them?
I understand why disambiguation is done but if apply it to my editorial images a lot, I mean ALOT of information is lost, like foreign names. Also this disambiguation thing messes names up and they end up something entirely different.

Do you have to do the disambiguation - remove the words that IS does not know? If you don't do it, what happens?

Mantis · « **Reply #12 on:** July 09, 2015, 08:27 »

All disambiguation means is to select the "Istock meaning" of a keyword, usually indicated by a sub level check box (example below). I believe that if you submit without disambiguating, the particular keywords you didn't sub check disappear and do not go into your keyword set.

ravens · « **Reply #13 on:** July 13, 2015, 16:02 »

Thank you, Mantis.

I wonder how the customers find what they're looking for - does the system translate and correct also their search words into IStock language??

This system is so clumsy and medieval, I don't know if I should be in awe or scream of frustration.

Jo Ann Snover · « **Reply #14 on:** July 13, 2015, 23:57 »

Quote from: ravens on July 13, 2015, 16:02

Thank you, Mantis.

I wonder how the customers find what they're looking for - does the system translate and correct also their search words into IStock language??

This system is so clumsy and medieval, I don't know if I should be in awe or scream of frustration.

My vote is for scream of frustration - and medieval is about right.

What used to happen (and I haven't checked this lately to see if it's still true) is that if you left a term that wasn't in the CV (Controlled Vocabulary, i.e. Getty's "language") it would be found in searches only if the buyer put the term in quotes. There are a number of terms it knows as synonyms for CV terms and will find things if the user doesn't type the exact term (watch the drop down to see it look things up)

The problem the CV was trying to solve, way back when, was (a) translation and (b) distinguishing meanings (such as turret meaning a gun part or a round extension to a castle). What it is hopeless at is keeping up with fast changing vocabulary and the vast breadth of subjects now in stock image collections.

Google has left it in the dust

ShadySue · « **Reply #15 on:** July 14, 2015, 04:22 »

Nowadays if you try to add a new word or phrase that isn't in the CV and someone else didn't add ages back, it can never be found. I pointed that out to them over a year ago, and they choose not to fix it.
So if you have a main subject which isn't available, you need to ask them to add it to the CV.

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Author Topic: Upload process a mystery (Read 3046 times)

GoetzPhilippines

Semmick Photo

GoetzPhilippines

Semmick Photo

ShadySue

ShadySue

Uncle Pete

GoetzPhilippines

cobalt

Monty-m-gue

Johnski2015

ravens

Mantis

ravens

Jo Ann Snover

ShadySue

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