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Author Topic: 100% Upload Acceptance Rate: Not A Good Thing Is It?  (Read 8769 times)

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ShadySue

  • There is a crack in everything
« Reply #25 on: September 21, 2013, 15:00 »
+3
Also, I don't understand their almost total abandonment of checking for accurate keywording. Almost every search you sort on 'New' is full of the most awful irrelevances, mistagging and deliberate spam.
: From their point of view (and therefore ultimately for us too) it probably doesn't matter provided that over time keyword relevancy can ultimately sort the wheat from the chaff. The images which get clicked and bought gaining relevancy over the years.

OK, I accept that that's your opinion and we'll have to agree to differ.

If that's what their policy now is, why haven't they told us? They did announce that their acceptance criteria were going to be relaxed.

Anecdotally, I uploaded a photo earlier in the week and by the time it hit the database it was blow position 1000 on its most important keyword, which was in the first position. It will hardly have any chance to rise. Of course there are modifying keywords, but they have said that most buyers don't modify their original search.

The system of 'rewarding' and 'punishing' keywords seems to be extreme. I'm not the only one to have noticed that any file uploaded in the past so many months seems to have punished in the best match when they get any number of sales under ten. I discovered something yesterday. I posted already that I had a mystery sale which came through with the GI sales as PP, although I have no images in the PP (and have taken out a ticket to query it). Anyway, that pic had had over 300 views but only one sale. The night the sale was announced, I looked at it, and noticed a 'surprising' collection of similars, which I think was a result of a spammed series by one person. I noticed that what I would consider the 'most important' keyword phrase was in position 1. The next morning, I noticed that the 'similars' were totally different - and found that that same keyword phrase was now in position 10 of 16. As it happens, the top two keywords are still relevant, but it seems like a huge punishment on just one sale.

Of course, it can be argued that with a better-selling file, that sort of thing will be evened out, but still, it seems like a sledgehammer to crack a nut, and of course any file so affected will sink far lower in best match.

Of course, it may be that someone who searches on apple will find that they actually wanted a photo of a spanner (imaginary example, but based on some equally bizarre examples), but it's more likely that someone making a search by 'new' or even 'popular' will just be hacked off by irrelevance.

That's just my opinion of course. If they want contributors to throw in some random group of keywords with any image, they should tell us. Not that I'd do it anyway.


« Reply #26 on: September 21, 2013, 15:54 »
-3
So what are you saying ?

ShadySue

  • There is a crack in everything
« Reply #27 on: September 22, 2013, 07:33 »
+3
So what are you saying ?
Their system is broken [1], has been for virtually a year, and they show no inclination to fix it, meaning there is no incentive to spend money, time or effort on producing new imagery, other than newbies who don't know any better.

It's a very odd scenario, but I'm prepared to accept that it could be part of some Plan. Though what use many thousands of irrelevantly-keyworded files will be to them, I couldn't begin to imagine.

[1] i.e. how they say it's supposed to work, with proper keywording and best match.


« Reply #28 on: September 22, 2013, 08:30 »
0
Their system is broken has been for virtually a year, and they show no inclination to fix it,.. i.e. how they say it's supposed to work, with proper keywording and best match.

But the Best Match results are very good. I thought was more or less agreed now. And they have clearly been working hard to improve the search results. Now they just need to get the speed issues sorted out (which clearly they will over time).

I thought you were complaining about search by New Images which is why (above) I tried to explain how I believe that does not necessarily matter. The point is that keyword relevancy data (ie the buyers provide that data over time with their clicks) possibly makes much more sense (and certainly from a cost perspective) than some pedantic, prescriptive and labor-intensive inspection process. A similar but different system works very well at Alamy where poor keywording works against us - as I suspect it also will at iStock.

In a world of collections, different Getty sites and different price points, a fairly cursory initial inspection gets the image live. Later on it can presumably be hand picked for promotion, demotion, migration etc.

Though what use many thousands of irrelevantly-keyworded files will be to them, I couldn't begin to imagine
Really? The vast majority of files are mostly fairly relevantly keyworded. Yes we can all find examples of poorly keyworded images if we have the time to waste. But irrelevance is a subjective thing. Many times I have read people bitterly whining that their keywords were deleted for being overly tangential. Letting the buyers vote may very well be the best solution.

« Reply #29 on: September 22, 2013, 08:41 »
0
If it was a small boutique collection with a few hundred contributors then it would make sense to build it around a much more intensive and detailed inspection process. But iStock is much more like Flickr with thousands of people uploading huge quantities of just about anything. Lots of it probably irrelevant. As at Alamy I don't believe it can make sense for the inspection process to be labor-intensive.

It gives them a pool of content all of which can be quickly on sale and from which they can further choose content to promote. It's not stupid.

ShadySue

  • There is a crack in everything
« Reply #30 on: September 22, 2013, 08:54 »
0
Their system is broken has been for virtually a year, and they show no inclination to fix it,.. i.e. how they say it's supposed to work, with proper keywording and best match.

But the Best Match results are very good. I thought was more or less agreed now. And they have clearly been working hard to improve the search results. Now they just need to get the speed issues sorted out (which clearly they will over time).

I thought you were complaining about search by New Images which is why (above) I tried to explain how I believe that does not necessarily matter.

The best match search isn't bad in many cases, poor in others. When one buyer's purchase can demote a very relevant search term from position 1 in 'relevant keywords' to position 10, it's clearly not perfect.

Also the New search being so incredibly poor in many cases means that buyers won't use it. Again, with new files falling down now to about 50% in the best match on acceptance, and lower if they get a sale, it's a total disincentive to supply new files. Sure, there is a huge surge of newly acceptable images - but is that what the buyers want? There is no visible evidence to suggest so.

As I said above, we'll need to agree to differ about this.
Keywordzilla must be crying him/herself to sleep every night. They correctly corrected my stupid tick on Photograph (art and craft) instead of Photography (image) as a generic keyword. I have no issue with that.

Alamy is another case in point. Although their relevance search is much better than their search used to be, there are still bizarre anomalies. A search I conducted recently on a particular person's name, as in 'Joe Bloggs' had a very few photos of him in the top couple of lines, followed by a lot of images where either there was no indication that Joe Bloggs was in the title, esskeys or caption, or where there was some mixture in the esskeys/caption of e.g. Joe Smith and Jean Bloggs. And under that lot, the main selection of actual photos of the person concerned, with his name either in the caption, the esskeys or both. This is not as grumpily indicated in an official Alamy post in another thread here.
« Last Edit: September 22, 2013, 09:13 by ShadySue »

ShadySue

  • There is a crack in everything
« Reply #31 on: September 22, 2013, 08:56 »
0
If it was a small boutique collection with a few hundred contributors then it would make sense to build it around a much more intensive and detailed inspection process. But iStock is much more like Flickr with thousands of people uploading huge quantities of just about anything. Lots of it probably irrelevant. As at Alamy I don't believe it can make sense for the inspection process to be labor-intensive.

It gives them a pool of content all of which can be quickly on sale and from which they can further choose content to promote. It's not stupid.

If they are about to drop all their prices, then saving money on almost all admin functions makes some sort of sense.

The comparison with Flickr is irrelevant IMO. I upload pics to Flickr I'd never expect to be on sale anywhere, and I'm sure thousands of others do too. Most relevant people know the difference between a photo sharing site and a stock agency.

« Reply #32 on: September 22, 2013, 09:22 »
0
I believe it is a sheer numbers game. Strategic corporate financial valuation of the main (bottom tier) collection. Seemed to coincide with the increase of upload limits. Has nothing to do with contributor relations or increasing short term sales (1 year or less)...

« Reply #33 on: September 22, 2013, 11:05 »
+1
Keywordzilla must be crying him/herself to sleep every night. They correctly corrected my stupid tick on Photograph (art and craft) instead of Photography (image) as a generic keyword. I have no issue with that.

I doubt they care even slightly. People learn from a thing, learn what works and does not, earn a wage and move on. What they probably learned from trying to fix the keywords was that it was a never ending uphill task. It was presumably useful even if only perhaps to show that it was not the best way of doing things.

Trying to manually fix the keywording spam in millions of images, with thousands more arriving every week, is maybe stupid and pointless. Perhaps it was the wrong solution.

Perhaps that is why they now seem to have gone with a solution which seems to be about keyword relevancy in which the buyers decide over time and contribute to the pool of data with their clicks and buys. I hope so - because that makes sense. And that seems to be the message.

There is no suggestion that keyword spamming gives anyone an advantage and every reason to assume that accurate keywording is to everyone's best advantage still.

the New search being so incredibly poor in many cases means that buyers won't use it.

You have no evidence to support this statement. Perhaps we can assume it will be used less but without stats we can only guess. Also - in many cases it will not be so incredibly poor. Granted it may be more erratic - but it will also be fresher. And it may sometimes provide an element of randomness which some searchers appreciate. We cannot make assumptions and we have no data.

« Reply #34 on: September 22, 2013, 12:38 »
+2
With Liz.  The search is hugely important and an accurate search depends on accurate keywording.  The spam on ALL sites is horrendous - imagine trying to buy a camera on line and your search keeps showing dishwashers - MS keywording is THAT bad.  Dot is probably not quite as bad as the rest because they were more anal about checking and gain some benefit from the controlled vocab - but only some.  Reviewer monitoring is resource intensive, software checking is also expensive, prone to error and restrictive in a bad way like a newspeak dictionary.  The cheapest and most effective approach is to make the thing self-policing.  15 keywords max or 10 if one of them is "isolated" .

« Reply #35 on: September 22, 2013, 13:52 »
+1
Captain, weve hit an iceberg, were sinking and dont have anything like enough lifeboats, what are we going to do?
How about we rename the ship Titan and put a big dot at the end

Love it!

« Reply #36 on: September 23, 2013, 15:05 »
0
Customer: I'd like to buy a photo.

Istock: Here are some exquisite photos from our highly valued exclusive contributors. You can't get images (exactly) like these anywhere else.

Customer: Holy schmoly, those are expensive. Do you have anything cheaper?

Istock: Well, you can look in that incredibly massive pile of mixed images out back. You might be able to find what you need if you can stay afloat.

Customer: Here, take my wallet.


 

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