Author Topic: Contributors Exceeding Upload Limits (Read 15351 times)

Risamay · « **on:** March 10, 2011, 13:35 »

RE:

http://www.istockphoto.com/forum_messages.php?threadid=312382&page=1

Sean asks:

Quote

Do you think it is "fair" to ask for those to be remove to keep everyone on the even field, or am I just being harsh in thinking that should be the solution?

What you suggest is perfectly fair. They will, after all, get to keep any royalties (and RCs) from sales of these files. Which isn't really fair, but whatever.

Nothing much is fair these days at IS, but no. You are not being harsh. Short of the solution you propose, they should allow unlimited uploads for all for the same period as those who took advantage of this bug, while disallowing those who took advantage from uploading more (for the same period).

lisafx · « **Reply #1 on:** March 10, 2011, 14:38 »

I think it is highly unlikely they will remove images uploaded and inspected during that glitch. It would cost money and resources to delete the images, and have them reuploaded and reinspected over the next several weeks or months.

Besides, does anyone think leveling the playing field for contributors is a priority over there these days?

luissantos84 · « **Reply #2 on:** March 10, 2011, 14:58 »

don´t know what is the best solution but it is non-sense and totally unfair.. myself have been uploading every week since almost 2 years, first 15, then 18 and lately 20! with my approval going up but still at 60% I have now around 700 files there... when others have that uploded in a single month.. IS isn´t bringing me a lot of money and maybe I wouldn´t be better with more 400 or 500 files but I am just not "less important" than other contributor (at least non-exclusive)

can wait to see what will happen

loop · « **Reply #3 on:** March 10, 2011, 16:17 »

rogermexico said one week ago or so that this was fixed. It seems it isn't. I don't know if this works for everybody or just for some. Anyway, I don't like it. It doesn't seem difficult to fix. Or, if it is difficult (I really can't imagine why) they could at least, for the moment, to put a note on the uploads page urging everyone to respect their limits.
As someone said in the IS forums, exceeding files could be deactivated and reactivated at the right rythmin without nedd of further uploading or inspections.

lisafx · « **Reply #4 on:** March 10, 2011, 16:42 »

No, it's not for everybody. I still have the same number of downloads as always and that never changed even for a moment.

I would like to see how the contributors are that are experiencing this "glitch" where their upload limits are removed. I would be willing to bet it is mainly top selling pros with large, desirable portfolios. By purest coincidence, of course

Sean Locke Photography · « **Reply #5 on:** March 10, 2011, 16:50 »

Check out the low level bronzes on the charts sites. They really have average work that won't sell. So I definitely don't think it's a conspiracy. It more the incompetence thing.

visceralimage · « **Reply #6 on:** March 10, 2011, 16:52 »

To be honest, I tried to get some in but was unable to find the portal to extra uploads. I tried deepmeta, lightburner and ftp; all failed to show up in my area.

BaldricksTrousers · « **Reply #7 on:** March 10, 2011, 17:01 »

Quote from: visceralimage on March 10, 2011, 16:52

To be honest, I tried to get some in but was unable to find the portal to extra uploads. I tried deepmeta, lightburner and ftp; all failed to show up in my area.

Try uploading directly through the site, rather than using third-party methods.

If I'm not mistaken, the world's top microstocker is somewhat over quota, though I can't imagine that he would switch from a third-party uploader to the site uploader just to get some more files online.

lisafx · « **Reply #8 on:** March 10, 2011, 18:25 »

Quote from: sjlocke on March 10, 2011, 16:50

Check out the low level bronzes on the charts sites. They really have average work that won't sell. So I definitely don't think it's a conspiracy. It more the incompetence thing.

How are you able to tell who has been uploading a lot? Are you using the Istockcharts?

tundraphoto · « **Reply #9 on:** March 10, 2011, 20:41 »

Quote from: lisafx on March 10, 2011, 18:25

How are you able to tell who has been uploading a lot? Are you using the Istockcharts?

Go to:
http://istockcharts.multimedia.de/
and then sort by "New Files 30 Days."

If you look down the list to "Blend Images," (currently #8) that contributor is a Bronze yet uploaded 433 images in the last 30 days. That seems quite suspicious.
Then #17, "justme_yo" has 326 new images.

Those are very high numbers, particularly for Bronze contributors.

Sean Locke Photography · « **Reply #10 on:** March 10, 2011, 21:09 »

The Blend files are Agency collection. IS will suck in as many of those as possible from Getty. It the other ones with the issues.

jamirae · « **Reply #11 on:** March 11, 2011, 17:43 »

okay, I have a big backlog of images to upload. How do I know if I'm included in this lastest "feature"? I want higher upload limits too!

luissantos84 · « **Reply #12 on:** April 15, 2011, 14:56 »

OLD TOPIC!

anybody knows what IS have done regarding this matter? when I open contributor charts I can see non-exclusives upload more than 400 when it should be around 100

Jo Ann Snover · « **Reply #13 on:** April 15, 2011, 15:11 »

I know I remember rogermexico posting something about this in one of the (many) bug threads. I think he said they fixed it. But even using google search I can't find that thread.

I did see one silver exclusive who uploaded 330 (not the 430 that multimedia's charts said) between 2/28 and 3/30. I think silver's limit is 20 a week or so, so they're definitely over. I'll post something in the Help forum.

luissantos84 · « **Reply #14 on:** April 15, 2011, 15:22 »

Quote from: jsnover on April 15, 2011, 15:11

I know I remember rogermexico posting something about this in one of the (many) bug threads. I think he said they fixed it. But even using google search I can't find that thread.

I did see one silver exclusive who uploaded 330 (not the 430 that multimedia's charts said) between 2/28 and 3/30. I think silver's limit is 20 a week or so, so they're definitely over. I'll post something in the Help forum.

Yes 20, 24 at 2500 sales

Risamay · « **Reply #15 on:** April 15, 2011, 15:50 »

Thanks for raising this again.

I can't believe it's still not fixed. I mean, I can. But cripes. Ridiculousness.

SNP · « **Reply #16 on:** April 15, 2011, 16:16 »

it seems people will take advantage wherever they can. I don't believe they should remove the images once active. but I do think that upload limits should be pulled back for any contributor who took advantage of the upload free-for-all.

Risamay · « **Reply #17 on:** April 15, 2011, 16:19 »

Quote from: SNP on April 15, 2011, 16:16

it seems people will take advantage wherever they can. I don't believe they should remove the images once active. but I do think that upload limits should be pulled back for any contributor who took advantage of the upload free-for-all.

If not taken back outright, they should be penalized the number of uploads added "illegally" - so if you have 1,000 more files up than you should, you have to wait x-number of weeks equal to 1,000 uploads (per your limit). That would be only fair.

SNP · « **Reply #18 on:** April 15, 2011, 16:20 »

well, just thinking about this...everyone had the same advantage, didn't we? were we asked not to exceed our limits? if not, I don't see how they could punish anyone who did. but if we were asked not to, well then cut back upload limits now for those contributors who've exceeded their limits.

luissantos84 · « **Reply #19 on:** April 15, 2011, 16:22 »

uploads should be suspended, or somehow, deactivated and active week after week

Risamay · « **Reply #20 on:** April 15, 2011, 16:29 »

Quote from: SNP on April 15, 2011, 16:20

well, just thinking about this...everyone had the same advantage, didn't we? were we asked not to exceed our limits? if not, I don't see how they could punish anyone who did. but if we were asked not to, well then cut back upload limits now for those contributors who've exceeded their limits.

I don't think people were asked not to upload. Most folks don't check the forums or upload regularly, so likely (the vast majority of contributors) weren't even aware they *could* upload more than the "legal" limit.

So to make things right and re-even the playing field, seems only fair to either suspend ULs for those who took advantage of the bug or extend to all those who didn't increased upload limits.

Since it doesn't appear to me that IS has any intention of being fair about issues (of its own incompetent creation) like this, I'm sure neither fix will happen. And as this bug goes on longer, those who shoot for IS full-time or more regularly and are aware of the bug will really be able to use it to their advantage ... Might help them with RCs, getting a glut of files in nice best match positioning, etc.

*Sigh*

luissantos84 · « **Reply #21 on:** April 15, 2011, 16:32 »

I upload every single week since I start and never seen this bug, jeez it is a fast one that I cannot managed to catch

tab62 · « **Reply #22 on:** April 15, 2011, 16:32 »

Being a 'Low Level Bronzes' statements is kind of getting old here. Yeah, I am a one of those lower life forms. Maybe the don' t know that they have exceeded their limits such as a change in policy - yeah, they could contact the admin folks but if it allows them to upload than that burden of blame is on iStock not the lowly Bronzes. I am not having a good day and this kind of set my off...

LLB (Lowly Level Bronze) Tom

SNP · « **Reply #23 on:** April 15, 2011, 16:37 »

the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

luissantos84 · « **Reply #24 on:** April 15, 2011, 16:43 »

Quote from: SNP on April 15, 2011, 16:37

the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

sorry but there are uploads slots.. files go in when they are not supposed to, so IS need to do something, or end the uploads slots, or like I said deactivate files

Jo Ann Snover · « **Reply #25 on:** April 15, 2011, 16:45 »

Quote from: tab62 on April 15, 2011, 16:32

LLB (Lowly Level Bronze) Tom

I must guess that you're not actually an LLB (Batchelor of Laws) or you'd be threatening to sue us for defamation of character

SNP · « **Reply #26 on:** April 15, 2011, 16:48 »

Quote from: luissantos84 on April 15, 2011, 16:43

Quote from: SNP on April 15, 2011, 16:37
the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

sorry but there are uploads slots.. files go in when they are not supposed to, so IS need to do something, or end the uploads slots, or like I said deactivate files

why exactly? so you want them to wield arbitrary power over something they didn't police properly? I'd be careful what you wish you wish for...I think the most fair way to handle it is to limit the future uploads-- of those contributors who took advantage--to within the normal parameters. come on, new Vetta slots are given out to people sometimes. the level playing field is an illusion to begin with anyways.

luissantos84 · « **Reply #27 on:** April 15, 2011, 16:56 »

like I said previous on this topic, this is totally unfair, that´s the main reason for sure..

I am uploading every week for exactly 2 years, have a little more of 700 files online.. Approval ratio increasing now at close 65%.. I am not saying I would be rich or that my pictures would sell more or less with more pictures online, but the truth is that I don´t deserve less than other in the same situation, some uploaded 600 on a month when I could managed that after 2 years.. it that reasonable?

jamirae · « **Reply #28 on:** April 15, 2011, 16:57 »

Quote from: SNP on April 15, 2011, 16:48

Quote from: luissantos84 on April 15, 2011, 16:43
Quote from: SNP on April 15, 2011, 16:37
the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

sorry but there are uploads slots.. files go in when they are not supposed to, so IS need to do something, or end the uploads slots, or like I said deactivate files

why exactly? so you want them to wield arbitrary power over something they didn't police properly? I'd be careful what you wish you wish for...I think the most fair way to handle it is to limit the future uploads-- of those contributors who took advantage--to within the normal parameters. come on, new Vetta slots are given out to people sometimes. the level playing field is an illusion to begin with anyways.

I agree with Stacey here. except that I dont think there should be any punishment since how could you prove that someone willfully abused the "bug" when someone could have just been oblivious to the fact that there was supposed to be a cap on the number of uploads. I mean if you dont check you may just upload until you're told to stop. there is no fair way to handle what has already been done. Just fix it and move on.

SNP · « **Reply #29 on:** April 15, 2011, 17:04 »

Quote from: jamirae on April 15, 2011, 16:57

Quote from: SNP on April 15, 2011, 16:48
Quote from: luissantos84 on April 15, 2011, 16:43
Quote from: SNP on April 15, 2011, 16:37
the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

sorry but there are uploads slots.. files go in when they are not supposed to, so IS need to do something, or end the uploads slots, or like I said deactivate files

why exactly? so you want them to wield arbitrary power over something they didn't police properly? I'd be careful what you wish you wish for...I think the most fair way to handle it is to limit the future uploads-- of those contributors who took advantage--to within the normal parameters. come on, new Vetta slots are given out to people sometimes. the level playing field is an illusion to begin with anyways.

I agree with Stacey here. except that I dont think there should be any punishment since how could you prove that someone willfully abused the "bug" when someone could have just been oblivious to the fact that there was supposed to be a cap on the number of uploads. I mean if you dont check you may just upload until you're told to stop. there is no fair way to handle what has already been done. Just fix it and move on.

exactly. and frankly I don't really want to see any staff designated to counting uploads with everything else that needs fixing right now. saying that Luis, I understand why you're upset. wondering why you didn't take advantage of it? you clearly knew about it, you posted about it while it was available to you. and for the record, I did not take advantage of it. I actually don't even meet my limits right now. I uploaded a lot more last year. too many other projects happening right now too.

luissantos84 · « **Reply #30 on:** April 15, 2011, 17:18 »

LOL I didn´t take advantage because I didn´t had it, seem that bug wasn´t for everyone, or should I have deepmeta trying all day long?? LOL

SNP · « **Reply #31 on:** April 15, 2011, 17:25 »

Quote from: luissantos84 on April 15, 2011, 17:18

LOL I didn´t take advantage because I didn´t had it, seem that bug wasn´t for everyone, or should I have deepmeta trying all day long?? LOL

hmm. I was fairly certain it WAS there for everyone. anyone know for sure? like I said, I don't remember the details of the problem when they announced it. if it wasn't there for everyone, I guess I see why peoples' feathers are ruffled. though I wonder how many people upset about the extra spots even upload their weekly limits already?

luissantos84 · « **Reply #32 on:** April 15, 2011, 17:31 »

I would see a few of course, that´s not good to exclusives too I guess.. ok were like 10 uploading in this bug but as I saw today and placed here at forum there are still a few getting pictures with this bug, why wasn´t solved and why cannot I "bug" a little too?

ShadySue · « **Reply #33 on:** April 15, 2011, 17:36 »

Quote from: luissantos84 on April 15, 2011, 17:18

LOL I didn´t take advantage because I didn´t had it, seem that bug wasn´t for everyone, or should I have deepmeta trying all day long?? LOL

Was it only availabel via DeepMeta? Using iStock's own upload, I can see my limit and my used uploads, but I guess I never tried to exceed them, even when I actually reached my limit for the first time in ages a few weeks ago (because I had a lot of caption rejections when editorial started, so was resubmitting within the week).

SNP · « **Reply #34 on:** April 15, 2011, 17:36 »

Quote from: luissantos84 on April 15, 2011, 17:31

I would see a few of course, that´s not good to exclusives too I guess.. ok were like 10 uploading in this bug but as I saw today and placed here at forum there are still a few getting pictures with this bug, why wasn´t solved and why cannot I "bug" a little too?

well, good luck :-) hope it has a happy outcome for you. in the meantime, uploads are turned off for all of us this weekend. so guess we all miss out on some spots this week.

luissantos84 · « **Reply #35 on:** April 15, 2011, 17:39 »

Quote from: SNP on April 15, 2011, 17:36

Quote from: luissantos84 on April 15, 2011, 17:31
I would see a few of course, that´s not good to exclusives too I guess.. ok were like 10 uploading in this bug but as I saw today and placed here at forum there are still a few getting pictures with this bug, why wasn´t solved and why cannot I "bug" a little too?

well, good luck :-) hope it has a happy outcome for you. in the meantime, uploads are turned off for all of us this weekend. so guess we all miss out on some spots this week.

happy for me? as always I have my files on deepmeta I upload them but never went to the 21th slot :p

lisafx · « **Reply #36 on:** April 15, 2011, 18:48 »

Quote from: SNP on April 15, 2011, 16:37

the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

I'm not sure how widespread this is. I never had more than the allowable number of uploads. Except the past couple of weeks, I uploaded my limit each week this year and never saw that I could make any additional uploads.

Was our limit showing the same on the Upload page, but you could actually upload more than was shown?

SNP · « **Reply #37 on:** April 15, 2011, 18:56 »

Quote from: lisafx on April 15, 2011, 18:48

Quote from: SNP on April 15, 2011, 16:37
the playing field was even; unlimited uploads were available to everyone it seems. but I think it would still be fair to limit future uploads for those contributors who went hog wild uploading. but if we're really talking about even playing fields, I have a few lightboxes I'd like my images in

I'm not sure how widespread this is. I never had more than the allowable number of uploads. Except the past couple of weeks, I uploaded my limit each week this year and never saw that I could make any additional uploads.

Was our limit showing the same on the Upload page, but you could actually upload more than was shown?

I don't know. I wasn't aware of extra spaces. if it wasn't everyone, I see why contributors expect to be compensated for the disadvantage of their competitors getting unlimited upload spaces. I still think the most fair resolution would be to simply limit the uploads now for anyone who ended up with more than their share. perhaps not framed as 'punishment' but simply what's fair.

Risamay · « **Reply #38 on:** April 15, 2011, 19:11 »

My understanding of the bug is that it wasn't for everyone. Which is why it should somehow be made fair, per my suggestions.

jen · « **Reply #39 on:** April 16, 2011, 10:36 »

It wasn't for everyone. I was maxing out my uploads while the bug was being reported and DeepMeta always stopped me at 60 until new slots opened up.

SNP · « **Reply #40 on:** April 16, 2011, 10:38 »

Quote from: jen on April 16, 2011, 10:36

It wasn't for everyone. I was maxing out my uploads while the bug was being reported and DeepMeta always stopped me at 60 until new slots opened up.

there you go, lol.

aeonf · « **Reply #41 on:** April 16, 2011, 11:15 »

Quote from: SNP on April 15, 2011, 17:25

Quote from: luissantos84 on April 15, 2011, 17:18
LOL I didn´t take advantage because I didn´t had it, seem that bug wasn´t for everyone, or should I have deepmeta trying all day long?? LOL

hmm. I was fairly certain it WAS there for everyone. anyone know for sure? like I said, I don't remember the details of the problem when they announced it. if it wasn't there for everyone, I guess I see why peoples' feathers are ruffled. though I wonder how many people upset about the extra spots even upload their weekly limits already?

It was not. it was only for some NON exclusives. exclusives where not affected.

cathyslife · « **Reply #42 on:** April 16, 2011, 12:14 »

Quote from: aeonf on April 16, 2011, 11:15

Quote from: SNP on April 15, 2011, 17:25
Quote from: luissantos84 on April 15, 2011, 17:18
LOL I didn´t take advantage because I didn´t had it, seem that bug wasn´t for everyone, or should I have deepmeta trying all day long?? LOL

hmm. I was fairly certain it WAS there for everyone. anyone know for sure? like I said, I don't remember the details of the problem when they announced it. if it wasn't there for everyone, I guess I see why peoples' feathers are ruffled. though I wonder how many people upset about the extra spots even upload their weekly limits already?

It was not. it was only for some NON exclusives. exclusives where not affected.

Assuming you are correct, that explains why there are a lot of complaints going on.

gclk · « **Reply #43 on:** April 18, 2011, 06:07 »

Hasn't there already been at least one official statement from iStock that this is fixed?

If they still haven't been able to fix it, can't they just resort to manual procedures until it is actually fixed? If they have no working way to figure out who is uploading more than their quota, they could use iStockCharts to identify them, just like anybody else can. Then send them a sitemail or email, warning the contributors to stick to the published quota, or face deactivations of any beyond-quota images uploads. Then go through with the deactivations if the messages are ignored. Often the images will still be in the pending queue, so any wasting of inspector time could be avoided.

lagereek · « **Reply #44 on:** April 18, 2011, 07:02 »

Dear OH! Lord! among 20 million files thay have a few too many, what a pity! so sad! top priority, call the CIA, FBI. Imagine spitting in the Atlantic Ocean and then expect a Tsunami.

my oh my. best Chris.

P/S. dont really know whats it all about.

BaldricksTrousers · « **Reply #45 on:** April 18, 2011, 07:24 »

Quote from: ShadySue on April 15, 2011, 17:36

Was it only availabel via DeepMeta? Using iStock's own upload, I can see my limit and my used uploads, but I guess I never tried to exceed them, even when I actually reached my limit for the first time in ages a few weeks ago (because I had a lot of caption rejections when editorial started, so was resubmitting within the week).

On iStock's upload it was showing one or two uploads, then if I uploaded a couple more it might go to three and then drop back to one. The limit and number uploaded was there but the numbers were wrong and it was meaningless. It's working properly again now (and I don't have a clue if I exceeded my limit or not - I rarely use up all my slots, anyway).

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Author Topic: Contributors Exceeding Upload Limits (Read 15351 times)

lisafx

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tab62

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