
Just sent this through iStock contact form. Anyone having the same problem?!
"Hello,
I was promped to change my password due to system changes. I clicked the
"lost my password" link, received the email and clicked the
"Reset your password now" button.
Problem is that my previous 6 character password that I have been using forever and that is recorded in my browser so that I don't have to type it everytime, is not being recognized by the site as my old password. It says:
"Errors were encountered:
The old password you entered does not match your account information.
Please fix all errors to continue."Needless to say that I find it a little odd the system asking me for my old password, having I pressed the
"lost my password" link in the first place...
Please tell me what to do.
[...]"
edit: edited to attach print screen