MicrostockGroup
Agency Based Discussion => iStockPhoto.com => Topic started by: Uncle Pete on December 18, 2019, 16:48
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The phone app shows views and download stats, January through December, doesn't show earnings. Shouldn't be long before this will be an active topic.
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Ok, THERE IS NO Royalty Stats report at this time.
are you bored? need friends?
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The phone app shows views and download stats, January through December, doesn't show earnings. Shouldn't be long before this will be an active topic.
What is the name of the "right" phone app (Android)?
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Ok, THERE IS NO Royalty Stats report at this time.
are you bored? need friends?
Both! Just wanted to start early and beat the rush when everyone gets their last sour gift from Getty, for the year.
I looked on my iPhone, Getty Contributor app and it says, Jan 2017 - Dec 2019, Views Sales "Sales are not yet included for December", does it always show sales and views? Maybe that's nothing and I thought it was a something. Like earnings will be released today?
ps my top selling photo has no views and 137 sales with a note: This photo has been removed. Gotta love Getty for being as clear as mud. DM doesn't show what photo it was either.
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Ok, THERE IS NO Royalty Stats report at this time.
are you bored? need friends?
Both! Just wanted to start early and beat the rush when everyone gets their last sour gift from Getty, for the year.
I looked on my iPhone, Getty Contributor app and it says, Jan 2017 - Dec 2019, Views Sales "Sales are not yet included for December", does it always show sales and views? Maybe that's nothing and I thought it was a something. Like earnings will be released today?
ps my top selling photo has no views and 137 sales with a note: This photo has been removed. Gotta love Getty for being as clear as mud. DM doesn't show what photo it was either.
In the app, tap the "photo removed" notice and it will show the title of the photo.
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The phone app shows views and download stats, January through December, doesn't show earnings. Shouldn't be long before this will be an active topic.
The website is not displaying some pages correctly so they must be uploading the stats now. I'll get the popcorn! :D
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The website is not displaying some pages correctly so they must be uploading the stats now.
The 'unexpected error' displaying pages has been happening on and off all month.
So mebbes aye, mebbes naw.
'Should' be reported by end of day tomorrow on PST.
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The website is not displaying some pages correctly so they must be uploading the stats now.
The 'unexpected error' displaying pages has been happening on and off all month.
So mebbes aye, mebbes naw.
'Should' be reported by end of day tomorrow on PST.
But.....but.....but.....I already got the popcorn! I will not be denied my popcorn! lol
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The website is not displaying some pages correctly so they must be uploading the stats now.
The 'unexpected error' displaying pages has been happening on and off all month.
So mebbes aye, mebbes naw.
'Should' be reported by end of day tomorrow on PST.
Also, just tried to access royalties and it says they are importing new statement data. :D
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I would like to offer my 0.00005 popcorn slice to the forum audience ;D
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The website is not displaying some pages correctly so they must be uploading the stats now.
The 'unexpected error' displaying pages has been happening on and off all month.
So mebbes aye, mebbes naw.
'Should' be reported by end of day tomorrow on PST.
But.....but.....but.....I already got the popcorn! I will not be denied my popcorn! lol
Patience, Poppet!
"Statement data is currently not available because we are importing new statement data. Please check back later."
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The website is not displaying some pages correctly so they must be uploading the stats now.
The 'unexpected error' displaying pages has been happening on and off all month.
So mebbes aye, mebbes naw.
'Should' be reported by end of day tomorrow on PST.
But.....but.....but.....I already got the popcorn! I will not be denied my popcorn! lol
Patience, Poppet!
"Statement data is currently not available because we are importing new statement data. Please check back later."
Me waiting for my royalties statement....
(https://i.postimg.cc/zB7LqhF0/popcorn-waiting.jpg)
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something is pretty wrong on istock/esp
esp - summary -
contract: Ra*** h****
This is not my name.. so i can see the earnings from another one?
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Same for me: displaying datas for V* G**** and this is not my name !
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Holy crap...I am guessing some form of mistake. I just open my Istock stats...It said $2.73...My normal is 100 bucks to 225 bucks every month....
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something is pretty wrong on istock/esp
esp - summary -
contract: Ramy hamada
This is not my name.. so i can see the earnings from another one?
Me3.
I'll post on their forum and Fb group and hopefully get a fast reply.
Oh, they have really excelled themselves this time. There are lots of people who have already reported this issue.
Eejits.
This must be against all sorts of Data Protection Acts.
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something is pretty wrong on istock/esp
esp - summary -
contract: Ramy hamada
This is not my name.. so i can see the earnings from another one?
Me3.
I'll post on their forum and Fb group and hopefully get a fast reply.
Same for me! received the wrong report... my god.
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something is pretty wrong on istock/esp
esp - summary -
contract: Ramy hamada
This is not my name.. so i can see the earnings from another one?
Me3.
I'll post on their forum and Fb group and hopefully get a fast reply.
Same for me! received the wrong report... my god.
New reports upload in progress
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Ok, THERE IS NO Royalty Stats report at this time.
are you bored? need friends?
Both! Just wanted to start early and beat the rush when everyone gets their last sour gift from Getty, for the year.
I looked on my iPhone, Getty Contributor app and it says, Jan 2017 - Dec 2019, Views Sales "Sales are not yet included for December", does it always show sales and views? Maybe that's nothing and I thought it was a something. Like earnings will be released today?
ps my top selling photo has no views and 137 sales with a note: This photo has been removed. Gotta love Getty for being as clear as mud. DM doesn't show what photo it was either.
In the app, tap the "photo removed" notice and it will show the title of the photo.
Thank you, I never would have guessed, and it's an audio file, which kind of explains why no image? Not a deleted files, just that it's getting more downloads than my images. :)
Data load in progress
Statement data is currently not available because we are importing new statement data. Please check back later.
(https://i.postimg.cc/HssYqwx5/popcorn1.gif)
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Is Nancy Pelosi or Shifty involved in this royalty stat screw-up ?
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I feel happy, i stopped uploading to istock over a year ago.
Low earnings (% / 0.0002) and more strange things.
I know a few companies asked where there is more of this image series to have a uniform website and so changed to adobestock and others. This is one reason for sure my adobestock and 123rf earnigns have doubled in the last months. I wouldn`t even notice if the number of sales of 0.0002$ each would increase ;D
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I have received someone else's statement. What a bunch of loooosers!
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Good timing in the year for such a screw-up. We all feel more Christmasy now.
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Is anyone else getting the "unexpected error" instead of the message about importing?
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Is anyone else getting the "unexpected error" instead of the message about importing?
I'm getting them alternating.
Oh the fun!!!
(Couldnae run a menage)
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Is anyone else getting the "unexpected error" instead of the message about importing?
I'm getting them alternating.
Oh the fun!!!
(Couldnae run a menage)
Magical Christmas spirit is here, brought to us by Getty / Istock.
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Is anyone else getting the "unexpected error" instead of the message about importing?
I'm getting them alternating.
Oh the fun!!!
(Couldnae run a menage)
Magical Christmas spirit is here, brought to us by Getty / Istock.
;D
And now the wheel has stopped turning, but there is no November report. Word is that it "probably won't be tonight".
Ho hum. Will it be worth the wait? It's such a lottery!
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Is anyone else getting the "unexpected error" instead of the message about importing?
I'm getting them alternating.
Oh the fun!!!
(Couldnae run a menage)
Magical Christmas spirit is here, brought to us by Getty / Istock.
;D
And now the wheel has stopped turning, but there is no November report. Word is that it "probably won't be tonight".
Ho hum. Will it be worth the wait? It's such a lottery!
The downloads for November are showing. If I go by just sheer number of downloads for November, it's going to be a BME. But you never know with them. I'll make more popcorn. lol
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The downloads for November are showing. If I go by just sheer number of downloads for November, it's going to be a BME. But you never know with them. I'll make more popcorn. lol
Happened to me. Few months back, I found download numbers great which build lot of excitement.
But when the real stats came out, getty showed me finger.
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This is weird, I was able to see my figures last night but now November has gone again?!? ahhh....They must have forgotten to add a few large sales on 8)
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We are back to October again, It was a good month, I'll check it again :D
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What a bunch of incompetent idiQts!
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TURD OF THE YEARS: 2019, 2020, 2021, 2022, 2023!!!
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I wouldn't be surprised if payments are also delayed.
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I wouldn't be surprised if payments are also delayed.
And calculated wrong.
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Getty Images CEO Dawn Airey should resign after this serious data breach!
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I have received someone else's statement. What a bunch of loooosers!
Wow, now it really is 100% a lottery! Hope I get someone good.
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That's probably why they've stopped reporting sales daily, it's easier to correct a mistake once a month than every day.
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I have received someone else's statement. What a bunch of loooosers!
Wow, now it really is 100% a lottery! Hope I get someone good.
;D
You know what this makes me think of? I go to SS, like right now, and I see that someone in Cebu City, Philippines, just downloaded one of my images. I go to Adobe and I see that (date:time) someone downloaded one of my images. I go to Alamy and I see, my most recent sale, the date, the license and how much it sold for. I go to DT and I see the sale, the date, the type of license, and the buyer. (and all of these above have additional information, I'm just saying, the landing page and the obvious)
I go to iStock by Getty and I see, nothing. I look on the app and I see two years of stats, I look at earnings and see October 1st data or an error message. And it's past the middle of December. Even if the system was working, the information is delayed and pretty crappy or difficult to decipher. The IS exception is Deep Meta which is outstanding! Or today is 20 where someone created a page to decode the IS jumble.
But then I think, big agency, major world player, and we get drips and dribbles, delayed data, sales for cents, mystery corrections. And I ask myself, why do I subject myself to this? Am I that needy that I need the spare change that the almighty Getty tosses at me, now and then. My income and commissions, being they are at 15% and a toad couldn't live off them, are pathetic.
I've come up with a plan for 2020 for myself:
1) Stop Looking, or thinking that IS/Getty is going to report anything, that I'll want to see. Wait for the email saying the data is online. (which comes from someone else) Then look at the sad pennies that I just earned.
2) Take the money and keep buying my annual bottle of expensive, Single Malt Scotch, but avoid eye contact or any contact or caring to try to locate information from iStock. Drink the scotch and stop torturing myself trying to drag information or data out of a black hole.
What I mean is, stop uploading, stop caring, stop looking, and if I get the urge to see what's going on, think of something else, like hitting my thumb with a hammer, or dropping a rock onto my foot. Either is less painful. ;D
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Just curious ... where are you all getting your latest statments? Mine is not in my email, not on DeepMeta and not on the ESP/Getty site. It's about 11:30am EST Friday.
Tnx
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Just curious ... where are you all getting your latest statments? Mine is not in my email, not on DeepMeta and not on the ESP/Getty site. It's about 11:30am EST Friday.
Tnx
If you didn't follow the above comments, it looked like we were all going to get our statements yesterday. But then some people got statements that didn't belong to them. Then it went back to looking like they were uploading data again. And then it went back to just showing October. So, no one has their statement yet.
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My iStock statement month is still showing Tuesday, October 1, 2019 despite it being the 20th November 2019.
"Royalty statements are available on the 20th of each month, for transactions occurring in the previous month. For example any licenses of your content during the month of January will be reported on February 20th. Licenses of your content during the month of February will be reported on March 20th and so on."
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Just curious ... where are you all getting your latest statments? Mine is not in my email, not on DeepMeta and not on the ESP/Getty site. It's about 11:30am EST Friday.
Tnx
If you didn't follow the above comments, it looked like we were all going to get our statements yesterday. But then some people got statements that didn't belong to them. Then it went back to looking like they were uploading data again. And then it went back to just showing October. So, no one has their statement yet.
Thanks.
I never received even the wrong statement. Guess I'm lucky.
Gee, I wonder who got mine.... hmmm.
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You can only imagine how the accounting department works there. It has not happened once but dozens of times since I have been with them that there are delays , inconsistent data,etc . In all those years working with stock there have been reliable agencies where I trust the reports I get and others (AGE Fotostock,Depositphotos,etc) where I just never was sure about the truth of the reports. Unfortunately I think Getty is in the second group not because of bad intentions but because of incompetence.
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Just curious ... where are you all getting your latest statments? Mine is not in my email, not on DeepMeta and not on the ESP/Getty site. It's about 11:30am EST Friday.
Tnx
If you didn't follow the above comments, it looked like we were all going to get our statements yesterday. But then some people got statements that didn't belong to them. Then it went back to looking like they were uploading data again. And then it went back to just showing October. So, no one has their statement yet.
Thanks.
I never received even the wrong statement. Guess I'm lucky.
Gee, I wonder who got mine.... hmmm.
The incorrect statements were never sent out, just displayed on the website I guess. I didn't ever see any information that didn't belong to me.
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"We’re experiencing an unexpected delay in reporting your statement(s) and are working hard to resolve the issue. This does not impact our ability to issue payments. We apologize for the inconvenience."
This is now being displayed on the Royalties page.
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same here
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I've had an 'remittance advice' email which presumably is my poor-ish earnings for November, though they're not showing on my ESP page (just the apology message) and
it hasn't actually appeared in PayPal yet.
Later: Now in PayPal (1830 GMT)
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I've had an 'remittance advice' email which presumably is my poor-ish earnings for November, though they're not showing on my ESP page (just the apology message) and it hasn't actually appeared in PayPal yet.
Later: Now in PayPal (1830 GMT)
Same as Hoodie: "We’re experiencing an unexpected delay in reporting your statement(s) and are working hard to resolve the issue. This does not impact our ability to issue payments. We apologize for the inconvenience." Nice that you got paid, I don't think I've accumulated enough, so my next will be 2020.
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I just got money to my PayPal acc.
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I've had an 'remittance advice' email which presumably is my poor-ish earnings for November, though they're not showing on my ESP page (just the apology message) and it hasn't actually appeared in PayPal yet.
Later: Now in PayPal (1830 GMT)
Same as Hoodie: "We’re experiencing an unexpected delay in reporting your statement(s) and are working hard to resolve the issue. This does not impact our ability to issue payments. We apologize for the inconvenience." Nice that you got paid, I don't think I've accumulated enough, so my next will be 2020.
I'm still getting the apology message in ESP.
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I just got money to my PayPal acc.
Got the email invoice, nothing in PayPal yet. Not the very nice month by the looks of it.
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They're probably looking for a new way to screw us over...
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Ten and a half year low... out of 11 years. Glad I stopped uploading.
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Got the money.
So it must be some IT screwup, not accounting, this time around.
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Got the money.
So it must be some IT screwup, not accounting, this time around.
This has happened once or twice before since ESP.
There have been frequent 'downs' in ESP over the last couple of weeks.
I guess it's another Getty example of the problem of allocating the percentages between malice and incompetence.
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Monday they say...
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It seems it's going to be on monday
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I got paid on Friday. This month last year I made $650 and this year it was $220 if that tells you anything.
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It's loading data here right now.
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It's loading data here right now.
Yeah, here too.
Not so 'exciting' when you know the :'( total!
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It's loading data here right now.
Yeah, here too.
Not so 'exciting' when you know the :'( total!
True dat.
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Mine has finished downloading now. FWIW, worst November ever, by a country mile.
Everything nowadays depends on the lottery of getting good Getty sales, or even just one!
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Very bad month for me too, and with a big refund from may! -48$. I will close my account, too much is too much. Getty is the worst agency for contributors.
My wish for Santa Claus is a beautiful bankrupt for Getty in 2020
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Best month in terms of download but rpd falli g down to a whopping 0,35 cent. this business is ending ita sad to say after 13 years but this is the truth. Its a rub to lower our rpd in evey agency. I will focus obly on video and clean my drive of the thousand of files. But i doy t it will change a lot.
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Actually very strong month, forgot that total gets ripped by tax.
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Not a bad month, $ still climbing after the summer and RPD on the up as well... Better than the same month last year so can't complain at all.
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Just received an email from Todayis20 saying stats were up. Checked on esp and had a very bad month. On Todayis20 July is the last month I have stats for. Am I not doing something right?
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More than last year but still average...
Enviado desde mi LYA-L29 mediante Tapatalk
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Just received an email from Todayis20 saying stats were up. Checked on esp and had a very bad month. On Todayis20 July is the last month I have stats for. Am I not doing something right?
Are you uploading each month's text file to TodayIs20? AFAICS you have to do that manually, it doesn't go and fetch your stats from iStock itself.
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Just received an email from Todayis20 saying stats were up. Checked on esp and had a very bad month. On Todayis20 July is the last month I have stats for. Am I not doing something right?
Are you uploading each month's text file to TodayIs20? AFAICS you have to do that manually, it doesn't go and fetch your stats from iStock itself.
Thank you Sue. I must have done so earlier and forgot. Memories fading and forgetting. I'll try to do it proper now. Thanks again. (until next time when I will be asking again like it was a new thing)
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Just received an email from Todayis20 saying stats were up. Checked on esp and had a very bad month. On Todayis20 July is the last month I have stats for. Am I not doing something right?
Are you uploading each month's text file to TodayIs20? AFAICS you have to do that manually, it doesn't go and fetch your stats from iStock itself.
Thank you Sue. I must have done so earlier and forgot. Memories fading and forgetting. I'll try to do it proper now. Thanks again. (until next time when I will be asking again like it was a new thing)
Don't worry, I do that too! :-[
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Yeeaaahhhh - BME
Just joking
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BME too ;)
(Just not joking)
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getty is killing micro stock...that s why in ss enhanced and big single are disappeared like in adobe...they are giving away for penny to big corporations photos thanks to that f..ing premium access.
people don't understand because in micro stock every body is so desperate to earn that 100 dollar from getty to survive....but if we don't stop uploading and remove all our portfolio there is simply no hope...i have record of images sold and an rpd of 0,35 cent....at the beginning of year rpd was 1 dollar...same for exclusive contributor if you read esp forum it's clear even their rpd is falling down....getty is giving away images with all right for penny, same for video...if we don't stop now soon ss and adobe should fight back with less expensive sale and most of all less royalty for us..it's only a mater of time. personally i have open a ticket to cancel my account...i lost some thousand dollar per year but i feel better. hundred if sale to partner portal ,aka canvas , fior 8 cent while in canva i sell for 5 times more...getty is the evil of micro stock together with unsplahs...if we don't understand please stop complaining. it0s only our fault.
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I've had an 'remittance advice' email which presumably is my poor-ish earnings for November, though they're not showing on my ESP page (just the apology message) and it hasn't actually appeared in PayPal yet.
Later: Now in PayPal (1830 GMT)
Same as Hoodie: "We’re experiencing an unexpected delay in reporting your statement(s) and are working hard to resolve the issue. This does not impact our ability to issue payments. We apologize for the inconvenience." Nice that you got paid, I don't think I've accumulated enough, so my next will be 2020.
I'm still getting the apology message in ESP.
No way they can apologize for this. :) My bottom five for this reporting month.
ILLUSTRATION iStockphoto 0.18$
ILLUSTRATION iStockphoto 0.18$
ILLUSTRATION iStock Essentials 0.15$
PHOTO iStockphoto 0.08$
PHOTO iStock Essentials 0.04$
4¢ download? And it's sure good that I get those valuable higher commissions for Illustrations. (https://i.postimg.cc/fR639DYb/bartcrap.gif)
I think that's said it all for me, and I'm going with my new plan, which is, no comment on the issue of returns or income from iStock until next month. No use beating this situation, nothing is going to change or get better.
Only reason I will consider uploading anything, ever again would be:
1) to make an even number for my dormant collection
or
2) Complete and total boredom, nothing else to do anyplace else that's more profitable. (slim chance of that)
I'm also sticking with the bottle of scotch plan, as there's still enough imcome coming in for my enjoyment, while I do nothing. Looking forward to more sales, so next Fall I can buy more high end single malts for the collection. Consider this, the years reward from iStock/Getty
(https://i.postimg.cc/DZG96VY6/game-of-thrones-scotch.jpg)