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Agency Based Discussion => iStockPhoto.com => Topic started by: hunthomas on September 02, 2017, 03:18

Title: Deepmeta 3.1 win doesn't work
Post by: hunthomas on September 02, 2017, 03:18
Hi All,

Yesterday I downloaded the latest Deepmeta 3.1 after that I installed it. It doesn't work because it doesn't open.

I have got Windows 10 and the latest Microsoft Framework. I don't know why it doesn't work.

Thomas
Title: Re: Deepmeta 3.1 win doesn't work
Post by: ShadySue on September 02, 2017, 03:48
Franky looks in here occasionally, but you're more likely to get a fast reply, or see if anyone else has the same problem, on the appropriate iS forum.
Title: Re: Deepmeta 3.1 win doesn't work
Post by: hunthomas on September 02, 2017, 10:07
Franky sends me the latest version (3.1.2). It is perfectly working.
Title: Re: Deepmeta 3.1 win doesn't work
Post by: FrankyDM on September 02, 2017, 12:10
Yes, sorry about that. The problem occurred on systems which have certain languages set as OS language, e.g.Danish.

I've just released v3.1.2 which should fix this. Let me know if this fixes things for you.
Thanks!
Title: Re: Deepmeta 3.1 win doesn't work
Post by: FrankyDM on September 03, 2017, 03:54
BTW, here's a link to the v3.1 announcement:

https://www.deepmeta.com/News (https://www.deepmeta.com/News)

(https://deepmeta.azureedge.net/assets/News/announcement-500.jpg)
Title: Re: Deepmeta 3.1 win doesn't work
Post by: THP Creative on September 03, 2017, 11:45
I had a problem on Mac with the latest Deepmeta update. After updating, clicking on the Files or Activity tabs resulted in a fatal error "Object reference not set to an instance of an object'.

Rolling back a version didn't fix it. I had to delete my Deepmeta data in Application Support folder to fix it. Frustrating.
Title: Re: Deepmeta 3.1 win doesn't work
Post by: FrankyDM on September 03, 2017, 13:05
Quote from: Microstock Man on September 03, 2017, 11:45
I had a problem on Mac with the latest Deepmeta update. After updating, clicking on the Files or Activity tabs resulted in a fatal error "Object reference not set to an instance of an object'.

Rolling back a version didn't fix it. I had to delete my Deepmeta data in Application Support folder to fix it. Frustrating.
Thanks for reporting, and I would be grateful if you could drop me a line at [email protected], letting me know the username you use in DeepMeta. This would allow me to track down the issue and get it fixed, so that this kind of thing doesn't happen again. Thanks!
Title: Re: Deepmeta 3.1 win doesn't work
Post by: THP Creative on September 04, 2017, 09:42
Quote from: FrankyDM on September 03, 2017, 13:05
Quote from: Microstock Man on September 03, 2017, 11:45
I had a problem on Mac with the latest Deepmeta update. After updating, clicking on the Files or Activity tabs resulted in a fatal error "Object reference not set to an instance of an object'.

Rolling back a version didn't fix it. I had to delete my Deepmeta data in Application Support folder to fix it. Frustrating.
Thanks for reporting, and I would be grateful if you could drop me a line at [email protected], letting me know the username you use in DeepMeta. This would allow me to track down the issue and get it fixed, so that this kind of thing doesn't happen again. Thanks!

Sent. Hope that helps.
Title: Re: Deepmeta 3.1 win doesn't work
Post by: FrankyDM on September 04, 2017, 10:39
Quote from: Microstock Man on September 04, 2017, 09:42
Sent. Hope that helps.
Got it. Thanks. Much appreciated!