Quote from: Canonbabe on February 26, 2017, 01:00
Uploading with DM today: nothing but errors:
AwS upload 404 notfound

error 422 422 keywords: requires a minimum of 5 keywords (mine have 20-40 each)

What's going on? Will all failed files be set back to their batches?

I've downloaded the latest version of DM. All the files I've send to the uploadqueue are back as "to upload"...
when I try to adjust the keywords it says "File already send to ESP, may no longer be edited".
Again, while uploading some files I see this AWS upload 404 not found message.

I am having a problem uploading Editorial...the caption where I put the editorial information seems to be stripped of that data when I upload....is it to do with punctuation? Otherwise very smooth

...

Quote from: drd on February 26, 2017, 09:30
Cannot find how to submit editorial with DM3. Can anyone help? Thanks

When you create a new batch choose editorial image in batch type rather than image.

Quote from: fotoVoyager on February 26, 2017, 09:41

Quote from: drd on February 26, 2017, 09:30
Cannot find how to submit editorial with DM3. Can anyone help? Thanks

When you create a new batch choose editorial image in batch type rather than image.

Just discovered! Thanks anyway.

Quote from: Canonbabe on February 26, 2017, 09:13
I've downloaded the latest version of DM. All the files I've send to the uploadqueue are back as "to upload"...
when I try to adjust the keywords it says "File already send to ESP, may no longer be edited".
Again, while uploading some files I see this AWS upload 404 not found message.

When you can no longer edit the files in DeepMeta, you can go to the ESP site and complete the uploads there.
I'm looking into the 404 errors. These seem to be related to bad network conditions, but I'm trying to avoid them all together.

Thanks for reporting!

using 3.0.3

uploading is fast and takes seconds, but submitting takes up to 10 minutes per image

never been so slow

edit: now it doesn't submit them, only upload (I check on esp and see files are uploading but not submitted)

am ok with that but it takes so much time to fail submitting and start upload of next file

Quote from: FrankyDM on February 27, 2017, 08:23

Quote from: Canonbabe on February 26, 2017, 09:13
I've downloaded the latest version of DM. All the files I've send to the uploadqueue are back as "to upload"...
when I try to adjust the keywords it says "File already send to ESP, may no longer be edited".
Again, while uploading some files I see this AWS upload 404 not found message.

When you can no longer edit the files in DeepMeta, you can go to the ESP site and complete the uploads there.
I'm looking into the 404 errors. These seem to be related to bad network conditions, but I'm trying to avoid them all together.

Thanks for reporting!

on the ESP site I see the file ID, name and title and the Status: not submitted so cannot proces anything there

Quote from: Canonbabe on February 27, 2017, 11:45

Quote from: FrankyDM on February 27, 2017, 08:23

Quote from: Canonbabe on February 26, 2017, 09:13
I've downloaded the latest version of DM. All the files I've send to the uploadqueue are back as "to upload"...
when I try to adjust the keywords it says "File already send to ESP, may no longer be edited".
Again, while uploading some files I see this AWS upload 404 not found message.

When you can no longer edit the files in DeepMeta, you can go to the ESP site and complete the uploads there.
I'm looking into the 404 errors. These seem to be related to bad network conditions, but I'm trying to avoid them all together.

Thanks for reporting!

on the ESP site I see the file ID, name and title and the Status: not submitted so cannot proces anything there

You should be able to click the "Submit" button at the ESP site, at the top right corner. If it's disabled, you probably need to complete some fields shown at the right, in red.

Quote from: panicAttack on February 27, 2017, 09:33
using 3.0.3

uploading is fast and takes seconds, but submitting takes up to 10 minutes per image

never been so slow

edit: now it doesn't submit them, only upload (I check on esp and see files are uploading but not submitted)

am ok with that but it takes so much time to fail submitting and start upload of next file

Yes, it takes ages at the moments for the thumbnails to generate.
Don't worry about that though. I make DeepMeta explicitly wait for thumbnails to be generated, as test, because some vector artists were seeing issues with thumbnails.

Upcoming versions will no longer wait for the thumbnails, so uploading will be fast again.

Hi Frank,

Thanks for developing this new version.

I've started trying to use it but I'm finding it extremely tedious and time consuming to select the keywords. It would be a lot quicker if there was several columns of keywords rather than just that one column. Also if you skip past some keywords in the refine column and select something further down you constantly have to keep scrolling back and forth.

I also find copying and pasting keywords between similar images isn't working.

Thanks for your help,
Mike

Quote from: macinlondon on February 27, 2017, 16:37
Hi Frank,

Thanks for developing this new version.

I've started trying to use it but I'm finding it extremely tedious and time consuming to select the keywords. It would be a lot quicker if there was several columns of keywords rather than just that one column. Also if you skip past some keywords in the refine column and select something further down you constantly have to keep scrolling back and forth.

I also find copying and pasting keywords between similar images isn't working.

Thanks for your help,
Mike

Thanks for the feedback Mike.

I'm curious why you're skipping past keywords in the refine column.
If you work the way I show in the intro video (https://www.youtube.com/watch?v=9FcuqTYb7T0), you simply either pick the term/meaning that applies most, or delete the box. The next keyword box will scroll right up. I find I hardly have to move the mouse to go through them all. (note that earlier versions did not allow you to delete the boxes, so it used to be harder, that's true)

Just trying to learn different needs, so I'm always interested to get feedback. Thanks!

Quote from: FrankyDM on February 27, 2017, 13:57

Quote from: Canonbabe on February 27, 2017, 11:45

Quote from: FrankyDM on February 27, 2017, 08:23

Quote from: Canonbabe on February 26, 2017, 09:13
I've downloaded the latest version of DM. All the files I've send to the uploadqueue are back as "to upload"...
when I try to adjust the keywords it says "File already send to ESP, may no longer be edited".
Again, while uploading some files I see this AWS upload 404 not found message.

When you can no longer edit the files in DeepMeta, you can go to the ESP site and complete the uploads there.
I'm looking into the 404 errors. These seem to be related to bad network conditions, but I'm trying to avoid them all together.

Thanks for reporting!

on the ESP site I see the file ID, name and title and the Status: not submitted so cannot proces anything there

You should be able to click the "Submit" button at the ESP site, at the top right corner. If it's disabled, you probably need to complete some fields shown at the right, in red.

Thanks Franky.... that's the big green "new submission" button.

Before I hit the button, I had one batch: 2 uploaded, 0 submiited
After the button: 0 uploaded, 0 submitted.....

Submission date: 2017-02-27  (No images)
No files are associated with this submission.

Looks like the green button works as a "Delete"button!

I found the needs revision message: where can we do that? Would be great if those files were send back to DM for a re-edit!

Quote from: Canonbabe on February 27, 2017, 21:13
Thanks Franky.... that's the big green "new submission" button.

Before I hit the button, I had one batch: 2 uploaded, 0 submiited
After the button: 0 uploaded, 0 submitted.....

Submission date: 2017-02-27  (No images)
No files are associated with this submission.

Looks like the green button works as a "Delete"button!

I found the needs revision message: where can we do that? Would be great if those files were send back to DM for a re-edit!

Ah no, not that one: that's for creating new (submission batches). You have to go back to the main page:
https://esp.gettyimages.com/app
Where you should see the batches listed below. You then click on the number of one of the batches, it will take you to a new tab with the files.

In the attached screenshot, you see 2 batches: "video" and "New-Edito": you'd have to click on the number 693897 for the video batch to see the files in that batch and complete them (just an example of course).

And, you're right, it will be easier when you can do everything in DeepMeta. I'm currently working on that functionality.
Thanks

Thanks Franky,
I figured out how to edit the "needs revision" files. It turns out that my keywords are not valid... Why are words like "food", "yellow", "sweet"etc not valid?

This whole editting system on the ESP site is very time consuming and confusing. I guess I better wait till everything can be done in DM!

Hello Franky!

I have the latest version of DeepMeta but I'm having this issue with some of the keywords: for some of the geographic locations I am only offered options that don't fit and no chance to use my keyword as it is, thus I'm not able to use some of the important tags at all.
Could you suggest what to do, please?

My keywords language at ESP is set to English already.

Many thanks

Quote from: Canonbabe on February 28, 2017, 21:19
Thanks Franky,
I figured out how to edit the "needs revision" files. It turns out that my keywords are not valid... Why are words like "food", "yellow", "sweet"etc not valid?

This whole editting system on the ESP site is very time consuming and confusing. I guess I better wait till everything can be done in DM!

Thanks for letting me know.

One thing I have discovered since, it that you can get this error if the language you used at time of adding the keywords changed when you actually upload the file. Say your keywording language was English, then "food" and "yellow" are ok of course. If you happened to change your keyword language to "Russian" later on and upload the file, the you'll get the error that the keywords are not valid.

I'm not saying this was the cause in your case, just sharing something I discovered.

Quote from: Lana on March 08, 2017, 12:08
Hello Franky!

I have the latest version of DeepMeta but I'm having this issue with some of the keywords: for some of the geographic locations I am only offered options that don't fit and no chance to use my keyword as it is, thus I'm not able to use some of the important tags at all.
Could you suggest what to do, please?

My keywords language at ESP is set to English already.

Many thanks

First of all, if you're using the latest version, you now set the keywording language in DeepMeta itself, in the "Preferences" window. Make sure it's set like you want there.

Next, also in the latest version(s), if you don't like any of the suggested terms, you can click the keyword itself (at the top of the box with terms).



In the example above, you can click "blow" and "dandelion" (they are buttons in the latest versions) instead of any of the orange terms.

Give it a try and let me know (I should update the "getting started" guide with this info ...)

Thanks

Quote from: FrankyDM on March 08, 2017, 20:37

Quote from: Lana on March 08, 2017, 12:08
Hello Franky!

I have the latest version of DeepMeta but I'm having this issue with some of the keywords: for some of the geographic locations I am only offered options that don't fit and no chance to use my keyword as it is, thus I'm not able to use some of the important tags at all.
Could you suggest what to do, please?

My keywords language at ESP is set to English already.

Many thanks

First of all, if you're using the latest version, you now set the keywording language in DeepMeta itself, in the "Preferences" window. Make sure it's set like you want there.

Next, also in the latest version(s), if you don't like any of the suggested terms, you can click the keyword itself (at the top of the box with terms).



In the example above, you can click "blow" and "dandelion" (they are buttons in the latest versions) instead of any of the orange terms.

Give it a try and let me know (I should update the "getting started" guide with this info ...)

Thanks

Thank you, Franky.

Do you mean I need to double click the keyword in grey line if the suggested terms in orange don't fit? If so, then i've tried but nothing happens. I have the 3.0.3 version.

UPDATE: I've just reinstalled to the latest version which is 3.0.10 and now this option works, thank you very much!

Quote from: Lana on March 09, 2017, 12:04
Thank you, Franky.

Do you mean I need to double click the keyword in grey line if the suggested terms in orange don't fit? If so, then i've tried but nothing happens. I have the 3.0.3 version.

UPDATE: I've just reinstalled to the latest version which is 3.0.10 and now this option works, thank you very much!

Yes, due to all the issues "the first month of ESP" (some still unresolved), I've been releasing new versions like a mad man

Good to see you caught up and thanks again for your reports.

What happened with the number of characters in the description? Where can I see them?