Author Topic: Did you receive your iStock payment for January 2021 ? (Read 7058 times)

Groucho · « **on:** January 28, 2021, 00:28 »

I didn't receive my iStock payment on January 25th. Royalties to be payed is above $100, so I should normally get payed. Last payment from iStock on my Paypal account was in November 2021.
Anyone having the same problem ?

Firn · « **Reply #1 on:** January 28, 2021, 01:36 »

I got my payment on January 21st.
What does it say in your account manager page under the royalities tab? Mine says " Payment date Additional information Monday, January 25, 2021", so that's the latest date by which they should have sent payment. Is it the same date for you?

I could be wrong (can't look it up), but I vaguely remember that a long time ago I had one month in the past where I also thought I had reched over 100$ and was waiting for my payment, but then it turned out that instead of the payment date it said something like "Payment carried over to next month" and it seemed to have something to do with the fact that I have earnings for both iStock and getty and the earnings from iStock alone had not reached 100$? But I could be wrong, it has been a long time.

Groucho · « **Reply #2 on:** January 28, 2021, 01:52 »

Thanks for the info Firn.

In my account manager I have the following:
- Payment date Additional information Monday, January 25, 2021
And no "Payment carried over to the next month".

If you received your payment on the 21th, I probably have a problem.
I sent a request to iStock support. I hope my payment information's on iStock was not hacked.

Firn · « **Reply #3 on:** January 28, 2021, 03:43 »

I hope you'll be able to sort things out and that your account wasn't hacked, though I would assume, if someone changed your payment info, you should have gotten an E-Mail about it?

Astrantia · « **Reply #4 on:** January 28, 2021, 03:47 »

Got my payment on the 21st as well.

Groucho · « **Reply #5 on:** January 28, 2021, 03:55 »

Quote from: Firn on January 28, 2021, 03:43

I hope you'll be able to sort things out and that your account wasn't hacked, though I would assume, if someone changed your payment info, you should have gotten an E-Mail about it?

I didn't got an email; but I am not sure iStock send an e-mail when payment infos are modified. I will have to wait for the answer of the iStock support to know what has happen.