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Author Topic: ESP  (Read 129910 times)

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« Reply #100 on: February 03, 2017, 15:08 »
0
It seems like nothing is working very well on the ESP page. I tried clicking on the "contributor community" link at the top of the page and got an error message that "this page is not redirecting properly."

Isn't this the new place to see the forums? I tried logging in before with my old IS username and password and it wouldn't let me in. Now it won't let me in with my new username and password.

As I understand it, some people were able to get into the Getty/IS forums using their old IS log-in information, while others weren't. Has anyone been able to access the forums using this ESP link?


ShadySue

  • There is a crack in everything
« Reply #101 on: February 03, 2017, 15:21 »
0
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.

outoftheblue

« Reply #102 on: February 03, 2017, 16:17 »
0
If you don't get the e-mail just do the following:
 
Go to https://esp.gettyimages.com/forgot-username to receive your new username via e-mail.  Once you have received your username go to https://esp.gettyimages.com/forgot-password to choose a password.  That's it!

WARNING: As others have said, there's currently nothing no see in that page.

That's what I did last week, and the result is "Your account is not currently set up for ESP access."

Now I fear I may never receive their email because of that.

Well, fear is perhaps too much since I do not intend to upload anymore anyway, because of their new fantastic royalties.


« Reply #103 on: February 03, 2017, 16:18 »
0
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.

I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?

dpimborough

« Reply #104 on: February 03, 2017, 16:22 »
+1
Sort of makes you wonder what kind of wretch comes up with this rubbish and actually believes it's a good idea

They must be drowning in their own delusions of god hood  ::)

Though I did like the bit under

Resources

    Getting started guide
    Creative tools & resources
    What to shoot

How about the idiot developors for starters

« Reply #105 on: February 03, 2017, 17:57 »
0
I'm not asking for much - would like to see what has sold, when and for how much like every other site.  IS was always a turd but this info could be extracted now there is nada.  Potentially esp might make it easier to upload but the chances of me doing that at the moment are slim to bugger all...

« Reply #106 on: February 03, 2017, 18:25 »
0
Well it is Friday evening and I still have no sign in name or pw. I did finally get the Deepmeta update, but it requires the new login info. This is really putting the cart before the horse. I havent been able to upload for 2 days if I wanted to. Of course the update they promised this morning never happened and the day passed with no further comment. They did say they were overwhelmed by the number of non-exclusives on the site. By I am still exclusive, although it doesn't seem to make me feel any more important right now.

ShadySue

  • There is a crack in everything
« Reply #107 on: February 03, 2017, 18:49 »
0
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.

I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?

No, we were all sent new passwords (which we then changed) to get into the new forum as was.
I didn't even realise there is an ESP forum until I read it here.
If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.

« Reply #108 on: February 03, 2017, 19:17 »
+1
it seems like istock has one or some trainees who are typing emails of all users to send the new credentials. I can't explain it otherwise why they need 3 days for this. Btw, it's already 4th Feb. here and no email is in my inbox. It can't be right what they are doing. It's not an agency, it's a bad joke.

« Reply #109 on: February 03, 2017, 19:37 »
0
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.

I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?

No, we were all sent new passwords (which we then changed) to get into the new forum as was.
I didn't even realise there is an ESP forum until I read it here.
If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.

I just tried clicking on the "Contributor Community" link in ESP again and now it's working. At least, I got into the "community" site where the forums are located but I still can't see any of the actual forum content. I guess there must be some trick to achieving that in the user guide, which I'll chase down eventually.

ShadySue

  • There is a crack in everything
« Reply #110 on: February 03, 2017, 20:18 »
0
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.

I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?

No, we were all sent new passwords (which we then changed) to get into the new forum as was.
I didn't even realise there is an ESP forum until I read it here.
If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.

I just tried clicking on the "Contributor Community" link in ESP again and now it's working. At least, I got into the "community" site where the forums are located but I still can't see any of the actual forum content. I guess there must be some trick to achieving that in the user guide, which I'll chase down eventually.

I just tried it out and it's the same forum as before, just a new route to get there.
If you can get to the Welcome page, you access the forum via the 'forum' link in the left hand column, then on the Contributor Community Forum page, click on the 'Enter the forum' link in the box on the right hand side.

« Reply #111 on: February 03, 2017, 21:10 »
+2
I am longtime exclusive diamond iStock contributor and I did not get email yet (I must admit there are still 5 hours to go until this last day expires). That leaves me completely in a dark, without any access to my acoust, portfolio, uploads. No communication from iStock/Getty whatsoever.
As I said, I am longtime contributor, so ... I am not surprised.

« Reply #112 on: February 03, 2017, 22:50 »
0
You know it's a good sign when you get the signup email and its format layout is all messed up.  ;D

« Reply #113 on: February 03, 2017, 23:49 »
0
I'm still using the same Getty Images Contributors Forum that I've been using for months, since the original iS forums closed. It's had posts today, so it hasn't ended, nor did I notice anything saying that that one was closing.

I've never been able to get in. Did you originally get in with your IS log-in? That didn't work for me and the new ESP account I got yesterday doesn't work either -- including the link from the ESP page. Do I now need a third log-in?

No, we were all sent new passwords (which we then changed) to get into the new forum as was.
I didn't even realise there is an ESP forum until I read it here.
If you're not getting iS/Getty emails (check spam/junk folder/s), contact their support.

I just tried clicking on the "Contributor Community" link in ESP again and now it's working. At least, I got into the "community" site where the forums are located but I still can't see any of the actual forum content. I guess there must be some trick to achieving that in the user guide, which I'll chase down eventually.

I just tried it out and it's the same forum as before, just a new route to get there.
If you can get to the Welcome page, you access the forum via the 'forum' link in the left hand column, then on the Contributor Community Forum page, click on the 'Enter the forum' link in the box on the right hand side.

I did that and I got into the forum page but there's nothing there. No categories, no posts, nothing. Just some headers.

When I click on the link "Enter the forum" at the bottom of the user guide, it says "access denied" and I don't even get the bare bones page I get by clicking "Click here to enter the forum" in the box at the top right.

I really don't have time for this nonsense. I'm not uploading anymore and all I really care about is getting the pittance they owe me.

ETA: Well, this is weird. On another thread, someone posted the direct link to the forum so I clicked on that and, voila!, I got the forum page with all the categories, posts etc. So I went back to ESP and clicked through to the Community page and clicked the forum link and, voila!, it worked.

MSG seems to have bigly healing powers on IS. This is the third time that things have automagically started working after I mentioned them here. :-)

« Last Edit: February 03, 2017, 23:59 by polar »

« Reply #114 on: February 04, 2017, 03:59 »
0
can someone please explain me, why im getting keywords in that new ESP in all kind of languages: russian, german etc.? Its the refine page in editing images. Also it seems really naive to me, i have image of refreshing drink, and keyword : Drink > and it suggests me to refine the Drink keyword in subcategory: 1). drinking buddies - film; 2). drinking health - film title......
This "please refine"is naive af excuse me. Why do i need to refine "ice tea" isnt its fking obvious? And other stuff like that just triggers me really bad

what is this crap
« Last Edit: February 04, 2017, 04:18 by Piens »

dpimborough

« Reply #115 on: February 04, 2017, 04:09 »
0
Well it is Friday evening and I still have no sign in name or pw. I did finally get the Deepmeta update, but it requires the new login info. This is really putting the cart before the horse. I havent been able to upload for 2 days if I wanted to. Of course the update they promised this morning never happened and the day passed with no further comment. They did say they were overwhelmed by the number of non-exclusives on the site. By I am still exclusive, although it doesn't seem to make me feel any more important right now.

Deepmeta isn't retrieving anything at the moment can't even see a list of images on iStock but Frank advises that will be the case for the moment.
« Last Edit: February 04, 2017, 04:12 by Sammy the Cat »

« Reply #116 on: February 04, 2017, 04:31 »
0
I still didn't get the email, but I could log in with my email registered by istock. In the profile in Account Management under basic information it says "Downloads Year To Date" the wrong number of photos, 7 instead of 9... is your counter showing right values?

« Reply #117 on: February 04, 2017, 05:22 »
0
Is there finally data on ESP 😨😨

Justanotherphotographer

« Reply #118 on: February 04, 2017, 05:23 »
+3
No access to esp, no email, no forum, no surprise
« Last Edit: February 04, 2017, 05:35 by Justanotherphotographer »

« Reply #119 on: February 04, 2017, 05:52 »
+4
Actually, february 4, 2017 I have not received the email for registering at ESP. >:(

« Reply #120 on: February 04, 2017, 06:54 »
0
Actually, february 4, 2017 I have not received the email for registering at ESP. >:(

Don't be sad / mad. There is nothing to see there :(

« Reply #121 on: February 04, 2017, 07:23 »
0
Ok..so i don't understand nothing....and it's really frustrated.

1) Where is my portfolio now? All my files? I saw them in Deep Meta v2 , now Deep Meta v3 is empty...
Also i can't find my portfolio on  GettyImages,  Esp profile is also empty. Should i upload all files again but via ESP??? ( i'm non- exclusive contributor)


2) What about sales : i saw SOME  (of course i have no idea which one because Deep Meta v2 doesn't  work properly also ) sales in January . Do they pay the money about 25 February with specific information about what kind of file was sold?

3) Where is support center??

Its' really hard to understand everything when English is not your native language, but thanks to this Istock/Getty/Deep Meta thing it's a kind of disaster..
« Last Edit: February 04, 2017, 07:39 by sylwiab »

« Reply #122 on: February 04, 2017, 08:52 »
0
this morning i can only access ESP on my phone, not on my desktop. very buggy

« Reply #123 on: February 04, 2017, 09:11 »
0
Ok..so i don't understand nothing....and it's really frustrated.

1) Where is my portfolio now? All my files? I saw them in Deep Meta v2 , now Deep Meta v3 is empty...
Also i can't find my portfolio on  GettyImages,  Esp profile is also empty. Should i upload all files again but via ESP??? ( i'm non- exclusive contributor)


2) What about sales : i saw SOME  (of course i have no idea which one because Deep Meta v2 doesn't  work properly also ) sales in January . Do they pay the money about 25 February with specific information about what kind of file was sold?

3) Where is support center??

Its' really hard to understand everything when English is not your native language, but thanks to this Istock/Getty/Deep Meta thing it's a kind of disaster..

Your portfolio is where it always was at Istockphoto.com - which is now the site for buyers (you can still log in as ever and see your files). No need to re-upload!

Sales data for rest of December and January will be posted on the ESP site on February 20 with payments (where applicable) going out on Feb 25.

Support is via link on top right "need help?" or go to the forum ("Contributor Community") for answers -link to that is also on top right.

« Reply #124 on: February 04, 2017, 09:37 »
+2
No e-mail for me yet either. I have received all of the other e-mails leading up to the change-over. Not unexpected.


 

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