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Author Topic: FOOTAGE keywords not loaded in deep meta  (Read 1285 times)

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« on: May 24, 2021, 10:20 »
0
A friend of mine called me because his video files, tagged with Adobe Bridge weren't correctly loaded in Deep Meta with their embedded meta-tags. It seems they sometimes receive keywords and sometimes they don't. Unpredictable result. Weird.
So I asked him to give me a couple of his files: one working and the other one failing to have keywords loaded in deep meta.

But since I was lazy, before starting this check with his files, I shooted a micro-video with my camera, downloaded on my pc, tagged everything as usual and dropped into deep meta... BAD SURPRISE  :'( title and description were there, but no keyword was loaded. So I skipped the check with my friend's files: also MY files had now a problem.

I think the problem is in Bridge, but really... I don't know!
I'm very tired and frustrated about these piece of software that work one day and the following day don't.

Anyone else with these kind of problems?


Scenario: every piece of software updated constantly. Windows 64.


Clair Voyant

« Reply #1 on: May 24, 2021, 10:30 »
+1
I think the issue is with Bridge. Adobe does drop the ball on this one. When Bridge works for adding keywords and metadata it is wonderful but when it decides to not save your efforts it is hell. I have talked to them multiple times and the problem is always my computer  ;) ;)

Try clearing all the caches, then also try clearing the cache on the one clip, and if all else fails remove bridge from you computer and re-install. Always seems to go wonky on videos only and usually after some sort of update.

Adobe gets a fail for this in every way...

... Oh hang on, I keep forgetting it's my computer  ;) ;)

« Reply #2 on: May 24, 2021, 16:38 »
0
I think the issue is with Bridge. Adobe does drop the ball on this one. When Bridge works for adding keywords and metadata it is wonderful but when it decides to not save your efforts it is hell. I have talked to them multiple times and the problem is always my computer  ;) ;)

Try clearing all the caches, then also try clearing the cache on the one clip, and if all else fails remove bridge from you computer and re-install. Always seems to go wonky on videos only and usually after some sort of update.

Adobe gets a fail for this in every way...

... Oh hang on, I keep forgetting it's my computer  ;) ;)


I feel fine.



 

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